07
TROUBLESHOOTING
SITUATION
REASON
The device is not
working
Is it plugged into a power socket? Is there a power outage?
Is the home leakage switch or fuse cut o
ff
?
Is the filter replacing indicator keep flashing?
The performance of the
device is poor
Is there any dust in the surface of pre-filter?
Is there any obstacle blocking the air inlet / outlet?
There is significant noise
from the device
Is there anything stuck on the fan in the air outlet?
is the machine tilted?
Please set a lower grade of wind speed if the noise is too loud, or set
low grade of wind when using in bedroom at night.
Nasty smell is coming
out of the device
It is the normal phenomenon that the machine emits the smell of plastic
for the first time.
The machine will emit nasty smell if the filter is dusty, so in this situation,
please clean or replace the filter.
If the burning smell emits from the machine, please unplug the power
socket and contact with buyer or customer service.
The replacing filter
reminder is still flashing
a
ft
er the new one has
been replaced.
Please press the power button for 7s to reset the machine and the
life counter of the filter will start.
If the above issues can not solve your problem and still need maintenance, please contact
the supplier or a
ft
er sales service center.
Please do not disassemble the machine to maintain by yourself.
