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Make sure the webcam and PC are connected properly.
My video reception seems poor. How do I improve it?
Several factors may affect the quality of the video reception. If a slower computer or slower Internet
connection is being used, you may experience poorer video reception and choppy video. It is important
that your computer meets the minimum system requirements. Try choosing a smaller image size to
adjust in. The USB webcam works best in areas where there is sufficient light.
Why can't I hear anyone during a web conference?
This is most likely due to the microphone not working or not being properly connected to the sound card.
Please also check if the computer volume is turned off or set very low. Additionally, you should check to
make sure that your speakers are properly connected to the computer.
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