12
faq
s
Q: what if my unit does not turn on?
Power adapter may not be properly plugged in; ensure that
the power adapter is properly plugged into the DC power
jack and the electrical source.
Q: what if my unit does not mist or there is almost no mist?
There may not be enough water in the water tank; ensure
that the water tank is filled to the maximum water level
line.
The water level may be too high (higher than the maximum
water level line); pour out excess water and try again.
The ceramic disc may require cleaning. Please see “Care &
Maintenance” instructions.
Q: what type of water should go into my ultrasonic diffuser?
To prevent damage to the unit, it’s recommended to use
room temperature tap water. To prevent clogging and
damage to the ceramic disc, always use clean water.
