Use precautions
Your phone allows you to download ring tones, icons and animated screensavers. Some of these items may
contain data that may cause malfunctions of your phone or data losses (virus for example).
For this reason, SAGEM SA rejects all responsibility concerning (1) the reception of downloaded data or losses
of the said data, (2) the impact on the operation of the phone and (3) damages resulting from receiving the
said downloaded data or loss of said data. In addition, SAGEM SA states that a failure caused by receiving
downloaded data that do not comply with the specifications set by SAGEM SA is excluded from the warranty.
Consequently, the diagnosis and repair of a phone infected by the said downloaded data will be at the
expense of the customer.
Any content that you download to your phone may be protected by copyright belonging to third parties and
consequently you may not have the right to use this content or its use may be restricted. Consequently it is
up to you to ensure that you have permission, such as under the terms of a license agreement, to use any
content that you download. Furthermore, SAGEM SA does not guarantee the accuracy nor the quality of any
content that you download. You alone are responsible for the content that you download to your mobile phone
and how you use it. SAGEM SA cannot be held responsible for this content nor for its use.
It is your responsibility to ensure compliance, at your own expense, with the laws and regulations applicable
in the country where you use your phone.
Warranty conditions
Whenever you wish to make use of the warranty, please contact your vendor and present him with the purchasing
paperwork that he gave you.
If a fault occurs, he will advise you.
1. The new phone (excluding consumables), including new accessories bundled with the phone, are guaranteed
by SAGEM SA, parts and labour (apart from travel) against any manufacturing fault for a period of twelve (12)
months with effect from the sale of the phone to the customer, on presentation of the paperwork stating the
purchase date of the phone.
Phones that have been repaired or replaced as standard during the warranty period stated above are guaranteed
(parts and labour) until the later of these two dates:
Expiry of the guarantee period of twelve (12) months stated above or three (3) months with effect from the date
of support provided by SAGEM SA.
Your legal rights under the terms of applicable national law as well as your rights in relation to your retailer,
as set out in the sales contract, remain applicable and are not in any way affected by this guarantee.
In any disputes, the phone is covered by the legal warranty against the consequences of faults or hidden
defects in compliance with articles 1641 and subsequent of the French civil code.
2. All faulty phones under warranty will be replaced or repaired free of charge at SAGEM SA's option (with the
exclusion of repair of any other damage), once it has been specified that the work required for the application
of the warranty will be done in a workshop and that the return costs (transport and insurance) of the phone to
the address to be indicated to it by the SAGEM SA after-sales service, whose phone number will appear on
the delivery note, will be charged to the customer.
Subject to essential legal provisions, SAGEM SA does not accept any warranty, explicit or implicit, other than
the warranty provided expressly in this chapter, nor shall SAGEM SA accept responsibility for any immaterial
and/or indirect damages (such as loss of orders, loss of profit or any other financial or commercial damage)
under the warranty or not.
3. The acceptance of a phone under warranty demands that a purchase document that is legible and without
modi-fication, stating vendor's name and address, date and place of purchase, type of phone and IMEI, are
attached to the warranty, and that the information on the phone identification label is legible and that this
label or any other seal has not been tampered with.
The warranty applies in normal conditions of use.
Prior to sending the phone for repair, it is the customer's responsibility to backup at his expense the
customized data stored in the phone (phonebook, settings, wallpapers). A list of backup facilities can be
provided by SAGEM SA on request. The responsibility of SAGEM SA cannot be invoked if damage occurs to
customer files, programs or data. The information or operating elements and the contents of files will not be
re-installed in any case in the event of loss.
SAGEM SA may decide, at its option, to repair the phone with new or reconditioned parts, replace the phone
with a new phone or, in any dispute, a phone in good working condition. During its work SAGEM SA reserves
the facility to make, where necessary, any technical modifications to the phone where these modifications doe
not adversely affect its initial purpose.
Faulty parts to be replaced during a repair under warranty will become the property of SAGEM SA.
The phone repair and standstill time during the warranty period may not lead to an extension of the warranty
period as stated in article 1 above, provided no other vital provisions have been agreed.
The application of the warranty is subject to the full payment of the sums due for the phone when the request
for support is made.
4. The following are excluded from the warranty:
Breakdowns or malfunctions due to non-compliance with the installation and use instructions, to an external
cause of the phone (shock, lightning, fire, vandalism, malice, water damage of any type, contact with various
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