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Troubleshooting

ROBLEM

- S

ITUATION

CTIONS

The phone does not turn on

Remove the battery and then replace it.

Connect the phone to the charger (check that this is plugged in) for approximately

5 minutes.

No network recognised

Remove the SIM card. Check that there is no dust or grit in the SIM slot. Replace the

SIM card being sure to push it right up to the stop point.

Calls to a messaging service or

voice server do not get through

Check in the Ringing and beeps/Tones menu that the box is ticked.

Unable to turn the phone on

Charge the phone for 15 minutes before turning it on.

Check the battery charging indicator:

cycling: charging normally

not cycling: disconnect the charger, re-connect and then check the battery charging

indicator: if it is still not cycling, disconnect the charger and re-connect several times.

If the battery is still not charging, contact the after sales service.

When the battery charging indicator is continuously on, the battery is fully charged.

Error message:

BATTERY STATUS NOT KNOWN

The battery pack is not recognised by the phone.

Check that the battery pack is correctly fitted in the phone.

Error message: LOW BATTERY

This message is displayed when the battery charge is too low. The phone turns off

automatically. Charge the phone.

Error message:

SIM NOT PRESENT

Check that the SIM card has been inserted correctly.

Examine the SIM card. If it is damaged, contact your mobile phone operator sales

point. If the message is still displayed, contact the after sales service.

Error message: INCORRECT PIN

The PIN has been incorrectly entered. If the PIN is entered incorrectly three times,

the SIM card is blocked.

251967582_myX1-2_lu_en.book Page 89 Vendredi, 1. avril 2005 10:05 10

Содержание myX-1 twin

Страница 1: ...S ENGLISH Range Range 251967582_myX1 2_lu_en book Page 1 Vendredi 1 avril 2005 10 05 10...

Страница 2: ...s inserted a message will be displayed when switching on your phone For further information contact your Operator The SAGEM logo and trademark are the property of SAGEM SA AT is a registered trademark...

Страница 3: ...3 Conformance Document 251967582_myX1 2_lu_en book Page 3 Vendredi 1 avril 2005 10 05 10...

Страница 4: ...rd 21 Installing the SIM card and the battery 22 Charging the battery 23 Switching on switching off starting up 24 Setting Time and Date 25 Searching for a network 25 Switching off 26 Recommendation 2...

Страница 5: ...ing a message using Easy Message T9 depending on model 41 Options available when writing a message 43 Options for messages in the list 45 Calls 46 Forwarding calls 46 Viewing the list of the last numb...

Страница 6: ...ng your phone 59 Selecting the display language 61 Select the type of response 61 Selecting the network 62 Setting the time and date 63 Controlling screen contrast 63 Converting currencies 63 Security...

Страница 7: ...3 The WAP menus 73 Configuration of parameters 74 Connection 75 Downloading objects 75 Disconnection 76 Exit from the WAP function 76 Icons 76 Games 77 Upkeep and maintenance 78 Upkeep 78 Battery 78 M...

Страница 8: ...8 Contents Warranty 82 End User Licence Agreement EULA for the software 85 Troubleshooting 89 Customer care 92 Index 93 251967582_myX1 2_lu_en book Page 8 Vendredi 1 avril 2005 10 05 10...

Страница 9: ...personal code linked to your SIM card to access certain functions Phone code The phone code is a secret code intended to protect the phone in case of theft IMEI The identification number of your phon...

Страница 10: ...s You can also find as an option or order the following accessories Pedestrian kit Additional battery Additional charger A cable for data exchange between your phone and a PC depending on model Cigar...

Страница 11: ...ange has a black and white screen the myX1 2 range has a colorized screen Depending on the models the following options are present or not in your phone vibrate WAP EMS T9 data fax modem You can check...

Страница 12: ...ble righthand key 6 Scrolling arrows 7 Stop End call 8 Operate Call Activation of hands free 9 Cancel 10 Validate 11 Battery charging and accessories socket 12 Microphone WARNING During a call mind yo...

Страница 13: ...depending on model 5 Programmable righthand key 6 Scrolling arrows 7 Stop End call 8 Operate Call Activation of hands free 9 Cancel 10 Validate 11 Battery charging and accessories socket 12 Microphone...

Страница 14: ...depending on model 5 Programmable righthand key 6 Scrolling arrows 7 Stop End call 8 Operate Call Activation of hands free 9 Cancel 10 Validate 11 Battery charging and accessories socket 12 Microphone...

Страница 15: ...menu mode Complete deletion of the entry OK Validate or or Programmable keys for direct access to the functions that you have selected depending on model Volume control during conversation lefthand k...

Страница 16: ...times on the key 2 Letters with accent are obtained by successively pressing the key corresponding to the letter desired Punctuation marks and special symbols are obtained by a short press on the key...

Страница 17: ...date Pressing the righthand key validates the current function Display Battery charge indicator black if charged clear if discharged Received signal strength indicator maximum strength 5 bars The R le...

Страница 18: ...entral section then the keypad Position the keypad in the new front cover making sure that no dust gets in then follow with the central section Replace the back cover clicking in first the upper part...

Страница 19: ...lent mode press long press Lock and unlock the keyboard from the standby screen Press then OK Redial last number Press twice Make a call from a number stored From the directory enter the first letter...

Страница 20: ...last numbers Duration and cost of calls Display numbers Double call Automatic redial Blacklist Voice mail number Local information Ringing and beeps Volume and choice of music Call groups Personalise...

Страница 21: ...nt SIM cards provided by the Operators It is compatible with SIM WIM cards cards which contain in addition the WIM module Wireless Identity Module which allows secured WAP communications Information o...

Страница 22: ...the retaining plate with the gold coloured sections facing towards the phone and the cut off corner lined up to match the drawing on the phone Place the battery by first inserting the upper section in...

Страница 23: ...rge Charging stops by itself Unplug the cable It is possible that during charging the battery may heat up slightly this is normal Charging the battery Warning There is a risk of explosion if the batte...

Страница 24: ...re access to certain functions Switching on switching off starting up Control of the PIN code If your phone displays SIM absent press long press to switch off your phone and check that your SIM card i...

Страница 25: ...etwork on which it can communicate If it finds one the name of the network appears on the screen You are ready to make or receive a call If the R letter and a network name are displayed calls can be m...

Страница 26: ...ed Release the key The phone switches off Your phone is equipped with an integrated antenna For the best reception try not to cover the top part of the phone with your hand Switching off Recommendatio...

Страница 27: ...then press OK to access the selected menu Each time you want to validate an action press OK To abandon an action press C To exit the menu mode press and hold C You can cancel an entry error Press quic...

Страница 28: ...ed in the list of the last calls Making a call Receiving a call International call Press 0 long press to display then dial the country code without waiting for a tone then the number you require Emerg...

Страница 29: ...witch into handsfree mode WARNING in this mode do not bring the phone up to your ear Press The end of call message appears on the screen Volume control Hands free mode Ending a call The Hands free mod...

Страница 30: ...processed in a DTMF sequence usable after a number If necessary select the call group to which you want to assign this number Depending on the available space you can select the storage location of th...

Страница 31: ...e groups Directory Directory menu Call groups Using the scrolling arrows choose a group and press OK You are then able to look up or alter its characteristics or to erase the group To create a new gro...

Страница 32: ...the number of groups which can still be created and the second shows the maximum number of groups Looking up a group Select the group to be looked up and press OK Choose See group The screen presents...

Страница 33: ...sing OK The recipient number is displayed Send your message using the righthand key In Directory menu select Available memory Validate using OK The screen will display the amount of available space on...

Страница 34: ...r correspondent s details and then press on Your correspondent s number is displayed at which point you can modify or add to the number Press on to make the call From the directory Enter the first let...

Страница 35: ...beep is selected using the menu Ringing and beeps Volume and choice of music Messages The icon is displayed on your phone screen This icon remains on screen until the messages have been read When the...

Страница 36: ...mbol indicates a text message that has been written If this symbol is flashing it means that the message has not been sent This symbol indicates a message that has been received If this symbol is flas...

Страница 37: ...ply forward it to another person consult the available memory delete all the read messages delete all the messages choose a sending option enter the number of the messaging centre add a WAP bookmark s...

Страница 38: ...t messages may contain images melodies symbolised by a note of music or animated icons To save an object in your phone Put the cursor on the object you wish to save Press the righthand key Extract Pre...

Страница 39: ...ed in front of a melody indicates that it can be deleted and will free enough memory space to save the new one This sign placed in front of a melody indicates that it can be deleted but will not free...

Страница 40: ...equired as well as the space available in the phone are indicated If the maximum number of icons or the maximum capacity has been reached you will be asked if you wish to delete some icons or replace...

Страница 41: ...he Easy Message T9 function helps you to easily enter messages Select the Text messages Write new menu and press OK Selecting the editing language Select Options by pressing the lefthand key scroll do...

Страница 42: ...nature of the words entered Additional entry modes The righthand key selects one mode or another The 123 mode inserts numbers The ABC mode enters words that do not exist in the dictionary or in anothe...

Страница 43: ...recipients Store your message Insert depending on model pictures already predefined in the phone call group icons or animated screen savers melodies already predefined in the phone or personalised sy...

Страница 44: ...required language and press OK the T9 mode will use this selected language Formatting the following options are available text alignment this option applies to all the text typed in font size the size...

Страница 45: ...essages that have been read delete all the messages select a send option acknowledgement reply given period of validity message format enter the message centre number Reply to a received message by se...

Страница 46: ...lls If necessary include the area code you would use if you were calling the number from your phone Validate by pressing the rightand key A message on the screen confirms that forwarding has been acti...

Страница 47: ...rom the list using the scrolling arrows Make the call by pressing on Shortcut from the standby screen press on Viewing the list of the last numbers used For services specific to a network such as mail...

Страница 48: ...s made since the last deletion The Delete costs menu enables you to clear the cost of the last call and to reset the call counter after entering your PIN2 code The Display of duration menu enables you...

Страница 49: ...on the phone of the person you are calling CLIR On incoming calls you can check that the telephone number of a phone to which you are transferring calls will appear on the phone of a person calling y...

Страница 50: ...d by the automatic redial function or by applications data fax for example When several automatic calls failed with a number number busy or unknown this number is put in the blacklist and no automatic...

Страница 51: ...eption of information distributed by the network In the event that a call is not possible with the prefix you have the option of choosing a replacement prefix with no need to change the number s alrea...

Страница 52: ...ll During a call when pressing the central key the lefthand key changes function and gives access to different possibilities of actions with this call Placing calls on hold Service depending on the op...

Страница 53: ...pt the call holding or waiting or multi conference calls Place on hold the multi conference calls except for the current call order number X private call Add a call holding or multi conference calls t...

Страница 54: ...quired for using the phone with the scrolling arrows from 1 to 4 and for the volume crescendo and validate using OK Press the righthand key to move on to the next section Select the volume required fo...

Страница 55: ...pear in the menu Ringing and beeps Call groups Call groups menu If you select an icon in the list it will appear at the top of the screen You can then delete it or select one of the following options...

Страница 56: ...d it by message to another person if it is not Copyright protected consult its memory capacity consult the available memory delete the selected melody delete all melodies Using the scrolling keys sele...

Страница 57: ...want your phone to give a warning beep when it locates a network on which it can communicate Tick the box and validate by pressing OK Setting the low battery tone If you want your phone to give a warn...

Страница 58: ...ing a call You can thus make a call in a comfortable and discreet way for you caller To be discreet clear the selection from the box Validate by pressing OK Deleting DTMF tones Depending on model 2519...

Страница 59: ...al Press OK to validate To exit the animation or economy mode press the left key If you have saved animated screen savers received by message see Messages chapter they will appear in that menu The fol...

Страница 60: ...a name from the directory and validate When you press the key you will automatically call the name selected Silent mode depending on model Validate Silent mode The ringing tone of your phone will be r...

Страница 61: ...perate Select Automatic The display language will be that of your SIM card if available Otherwise select the language of your choice using the scrolling arrows and validate by pressing OK You can repl...

Страница 62: ...lable networks at the present location and to display them Use the scrolling arrows to scroll the available networks and validate the one wanted press the righthand key Preferred networks To program a...

Страница 63: ...by pressing OK This menu enables you to convert one currency into another Using the scrolling arrows you can select Rapid exchange If you tick the Rapid exchange box the converter will operate on the...

Страница 64: ...between 4 and 8 digits and validate by pressing OK To the question Verify pin numb enter your new PIN code a second time to verify and validate by pressing OK Locking the keyboard Changing the PIN num...

Страница 65: ...n your SIM card cannot be used To the question Pin number enter your PIN number and validate press the righthand key Tick the box Pin num control and validate by pressing OK You have a second PIN numb...

Страница 66: ...r code possibly changed and validate press the righthand key Do not tick the Phone control box and validate by pressing OK it will reset the code to 0000 Once the phone code is activated you can modif...

Страница 67: ...les you to restrict certain types of incoming calls If you have this service you will have been provided with a password when you subscribed This password is necessary to activate this function You ca...

Страница 68: ...t activate it Display the Pre set directory menu Enter your PIN2 number Tick the Pre set directory box Validate by pressing OK To create the pre set directory proceed as you would proceed for another...

Страница 69: ...r operator for this value Telephone unit The Limit menu allows you to activate the credit function in the selected currency after entering your PIN2 code Charge checking Warning These functions depend...

Страница 70: ...or or or or Decimal point or Monetary operations if there is no calculation in progress See chapter Settings S T Monetary conversion From the standby screen you can convert a currency into another acc...

Страница 71: ...n the phone is switched off It is not affected by silent mode The same procedure is applied as for the alarm function but in this case you start a time clock running against a defined value The phone...

Страница 72: ...e is ringing when you are not in your car For an external warning set the delay using the digits or scrolling arrows Tick the box and validate by pressing OK You can set the serial link speed when usi...

Страница 73: ...by SMS Go to the URL this menu enables you to directly enter an Internet address Inbox this menu enables to read the messages sent by the Internet site Reload updating of the current page Reset cache...

Страница 74: ...on settings Press on Details lefthand key a user name a password the IP address of the WAP gateway enter the IP number using the central key Next then choose Secure or Non secure the call number the a...

Страница 75: ...ccess to the pages of Internet sites From the Home menu start up connection to a service Once connected to a service press on then Menu to return to the local menu You may connect to some Internet sit...

Страница 76: ...validate by pressing OK The icon enables you by pressing the central key to access two display modification possibilities the zoom to change the size of characters by pressing on the lefthand key succ...

Страница 77: ...77 Games Depending on the model several games are available The presentation menu guides you on how best to use them 251967582_myX1 2_lu_en book Page 77 Vendredi 1 avril 2005 10 05 10...

Страница 78: ...in It may be necessary to repeat this several times This menu contains information that you could be asked for to perform specific operations If they are required you will be shown how to find informa...

Страница 79: ...ion 240 h 3 h 240 h 3 h Audio formats PCM ADPCM iMELODY 1 2 midi 8 tones PCM ADPCM iMELODY 1 2 midi 8 tones Graphic formats BMP PNG JPEG BMP PNG JPEG Size of memory available for messages 10 messages...

Страница 80: ...bile phone may be dangerous to the operation of the aircraft and may disrupt the phone network Its use is illegal and you could be prosecuted or banned from using cellular networks in the future if yo...

Страница 81: ...ctive 1999 5 directive R TTE is a pre requisite for introducing any model of phone onto the market Protection of health and the safety of the public and the user are a vital requirement of this direct...

Страница 82: ...t have the right to use this content or its use may be restricted Consequently it is up to you to ensure that you have permission such as under the terms of a license agreement to use any content that...

Страница 83: ...and address date and place of purchase type of phone and IMEI are attached to the warranty and that the information on the phone identification label is legible and that this label or any other seal...

Страница 84: ...al network cabling file server user phone and or transmission network fault interference disturbance failure or poor quality of the network Change of parameters of the cellular network made after the...

Страница 85: ...n appropriate Mobile Operator or if the Mobile Operator s network facilities are not operating or configured to operate with the DEVICE software COMPANION CD If any is supplied additional software for...

Страница 86: ...media versions e g in the user documentation and in the software Even if you receive multiple versions of the EULA you are licensed to use only one 1 copy of the DEVICE Software Software Transfer You...

Страница 87: ...ntifies you Internet Based Services Components The SOFTWARE may contain components that enable and facilitate the use of certain Internet based services You acknowledge and agree that SOFTWARE SUPPLIE...

Страница 88: ...d by SAGEM separate from the DEVICE on CD ROM disk s or via web download or other means and labelled For Upgrade Purposes Only you may i install and use one copy of such component s on the computer s...

Страница 89: ...still not cycling disconnect the charger and re connect several times If the battery is still not charging contact the after sales service When the battery charging indicator is continuously on the ba...

Страница 90: ...again If you get the SIM not present error message check with your phone dealer whether your SIM card is compatible Otherwise contact the after sales service The phone display does not change Press a...

Страница 91: ...eiving calls contact the Hotline Cannot send messages Check that the SIM card provides this service Check that the message server is correctly set up Try to make a call to check that the phone and the...

Страница 92: ...2 77 16 64 Switzerland 02 25 67 53 99 Ireland 0160 58 355 Portugal 21 316 41 35 Sweden 08 519 923 21 Denmark 0 82 33 28 52 Czech Republic 855 555 600 Brazil 0 800 891 6247 Slovakia 421 02 68 629 355 H...

Страница 93: ...arger 10 Confidentiality messages 67 Contrast 63 Converting currencies 63 Customer care 92 D Description 10 Directory 30 Deleting a number 31 Display 30 Making a call 34 Memory 32 Sending a short mess...

Страница 94: ...re set directory 68 R Ringing tones 54 56 S Safety information 80 Security 64 Settings 59 Silent mode 57 SIM card 21 22 Starting up 24 T Time and date 25 63 Timer 71 Troubleshooting 89 U Upkeep 78 V V...

Страница 95: ...251967582_myX1 2_lu_en book Page 95 Vendredi 1 avril 2005 10 05 10...

Страница 96: ...les Le Ponant de Paris 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE SAGEM SA Soci t anonyme directoire et conseil de surveillance Capital 35 500 000 562 082 909 RCS PARIS 03 2005 251967582_myX1 2_lu_en...

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