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Site Technical Documentation - GSM 900/1800 - Serie 3000

Ref. SCT U33 SM DTS 004– Index A - 29/03/01

Page 5-1

CHAPTER 5 - MAINTENANCE PROCEDURES

5.1

TECHNICAL WORK LEVELS

There are four technical work levels:

−

Level 0,

−

Level 1,

−

Level 2,

−

Level 3.

Each level represents a maintenance degree that depends on which elements are to be removed.

Maintenance procedure sheets are coded as follows :

Proc Sheet XXX

Maintenance type sheet

Numbering

Maintenance level

Level 0

Level 1

Level 2

Level 3

Replace defective

subassemblies

without

opening the mobiles

with tools

Return to SAGEM SA

Electronic intervention

on components

specified by SAGEM

Replace defective

subassemblies

with

opening the mobiles

without changing the

electronic board

Содержание myV-55

Страница 1: ...ON MyX 4 Doc No SCT U38 SSC DTS 0022 Version A Date July 30 2004 Produced by 2 rue du Petit Albi 95800 Cergy Saint Christophe France Tel 33 1 30 73 50 50 Fax 33 1 30 73 50 55 Copyright 2002 SAGEM Cerg...

Страница 2: ......

Страница 3: ...al Site Documentation myX 4 Ref SCT U38 SSC DTS 0022 Index A July 30 2004 Page I NO DISCLOSURE AGREEMENT This document is SAGEM SA property It can not be copied or communicated without written authori...

Страница 4: ...al description 2 5 2 5 IDENTIFICATION 2 7 2 5 1 Illustration 2 7 2 5 2 Description 2 7 2 5 3 Description after reparation 2 7 2 6 PHONE BLOCK DIAGRAM 2 8 2 6 1 myX 4 block diagram 2 8 2 6 2 Standards...

Страница 5: ...ET 01 TEST CHECK BY SMT 4 4 TEST SHEET 02 CHARGER TEST 4 13 TEST SHEET 03 BATTERY TEST 4 14 TEST SHEET 04 CONSUMPTION TEST 4 15 TEST SHEET 05 HOTLINE MENU 4 16 TEST SHEET 06 RADIO TEST 4 17 CHAPTER 5...

Страница 6: ...PROCEDURE SHEET 1 08 REMOVING AND REPLACING THE VIBRATING DEVICE 5 31 PROCEDURE SHEET 1 09 ELECTRONIC BOARD EXCHANGE 5 33 LEVEL 3 MAINTENANCE 5 36 PROCEDURE SHEET 3 01 RETURN TO SAGEM FACTORY 5 38 PRO...

Страница 7: ...X 4 Ref SCT U38 SSC DTS 0022 Index A july 30 2004 Page I 6 6 DATA CABLES 6 7 6 6 1 Description 6 7 6 6 2 Characteristics 6 7 CHAPTER 7 TECHNICAL INFORMATION BULLETIN 7 1 PURPOSE 7 1 7 2 APPLICATION 7...

Страница 8: ...er to these codes typical code 25 xxx xxx x 1 1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION This is a modular document Each sheet is single and independent In some cases several sheets may have to be...

Страница 9: ...s modifications made to this documentation Chapter 8 Illustrated Parts Catalogue contains the various reference for spare parts Appendix 1 Composition table contains the various Sagem references codes...

Страница 10: ...ss Application Protocol WiFi Wireless Fidelity WSP Wireless Session Protocol 1 3 COMMENTS SHEET Broad experience is very beneficial in several respects Please let us know your comments so that we can...

Страница 11: ...information Comments ___________________________________________________________________________ _____________________________________________________________________________________ _________________...

Страница 12: ...er of time intervals per TDMA frame 8 Width 2 x W simplex MHz 2 x 25 2 x 75 2 x 60 Duplex spacing MHz 45 95 80 Modulation speed kbit s 271 Speech throughput kbit s 13 5 6 Maximum data throughput kbit...

Страница 13: ..._____________________________________________ Ref SCT U38 SSC DTS 0022 Index A July 30 2004 Page2 6 Table 3 shows power classes Class 1 Class 2 Class 3 Class 4 Class 5 900 43 dBm 39 dBm 37 dBm 33 dBm...

Страница 14: ...acklight 128 160 pixels 65K colors Line character number of the screen 8 up to 12 Battery Type Li Ion Recharge Time Less than 3 hrs RADIO CAPACITY GSM 900 1800 EGSM 1900 Yes 900 1800 and 850 1900 for...

Страница 15: ...s Java Yes CLDC1 0 MIDP2 0 Interchangeable covers Yes front back MULTIMEDIA Picture display formats bmp jpeg baseline progressive png fixed interlaced gif fixed animated Picture record formats N A Aud...

Страница 16: ...ATURE E S Al Ana CHARGEUR 1 Phone set power ON and power supply signal POWER SUPPLY VBAT 2 POWER SUPPLY IMAGE VOLTAGE connect this signal to CHARGER pin n 1 to switch the module on POWER SUPPLY OUTPUT...

Страница 17: ..._________________________________________________________________________________________ Ref SCT U38 SSC DTS 0022 Index A July 30 2004 Page2 10 RXD1 10 SERIAL DATA TO BE TRANSMITTED LOGICAL INPUT TXD...

Страница 18: ...NATURE E S Al Ana USB_DP 12 USB INTERFACE DIFFERENTIAL DATA LOGICAL INPUT ITDATA 13 Interruption signal keep for SAGEM accessories LOGICAL INPUT GND 14 ZERO VOLT SIGNAL GROUND HSOR 15 STEREO AND MONO...

Страница 19: ...MEI 15 characters c Reference of product aesthetic used d Sim card Indication Sim 3V e Production area Indication f Production date date code Production level Ex F260 03 F fabrication area F Foug res...

Страница 20: ...m LCD KEYPAD BASEBAND RADIO Microphone Loudspeaker 2 5 2 Standards and environment The phone complies with the following standards Directive EEC 1999 5 CE Safety security EN 60950 CEM EN 301 489 1 EN...

Страница 21: ...tery packs 2 6 1 1 Characteristics Technology Weight Voltage capacity Li ion 26g 3 7V 780mAh 2 6 1 2 Description Li ion type batteries are used They are rechargeable using mains power supply modules 1...

Страница 22: ...h30 cigar lighter chargers 12 V et 24 V car hands free kits Values screen off 2 6 2 Mains modules 2 6 2 1 Description These mains power supply modules accept large dynamic variations in the power supp...

Страница 23: ...0 200429 03 01 Page 3 16 2 6 2 3 Mains modules Reference Weight g Vol cm 3 Primary voltage SIMPLE UNREGULATED MAINS POWER SUPPLY MODULES 1 5 VA 12V 300 mA EC MAINS MODULE 180 85 230 V UK MAINS MODULE...

Страница 24: ...arts should be followed in full After a reference to a removal replacement sheet or to a test to be carried out you should return to the initial flow chart and continue the search until reaching a fin...

Страница 25: ...lay Proc Sheet 1 09 or 3 01 B5 Current consumption with phone off Test Sheet 04 B7 Autonomy Symp Sheet 01 B8 Electrically defective battery Test Sheet 03 B9 Mechanical lock problem on battery Proc She...

Страница 26: ...02 G1 Broken or damaged glass Proc Sheet 0 03 G2 Broken or damaged cover Proc Sheet 0 01 0 03 G3 Broken or damaged flip Not applicable for myX 4 G5 Broken or damaged keyboard Proc Sheet 0 04 G6 Defec...

Страница 27: ...d to the operator Replace the SIM card SIM LOCKED without SIM Attempt of corruption EEPROM fields SAGEM Factory Return Not repair under warranty BATTERY TOO LOW Battery state Replace the battery Note...

Страница 28: ...e network EMPTY Empty note pad memo etc NOT IN GROUP Error display following an error code returned from the network CUG menus CREDIT END Credit end information paying call prohibited CREDIT TOO LOW C...

Страница 29: ...0022 Index A july 30 200429 03 01 Page 3 22 3 5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect This code should be entered on Proc Sheet 3 01 SAGEM Factory Return if the p...

Страница 30: ...Technical Site Documentation myX 4 Ref SCT U38 SSC DTS 0022 Index A july 30 200429 03 01 Page 3 23 SYMPTOM SHEETS...

Страница 31: ...022 Index A july 30 200429 03 01 Page 3 24 Test the charger Test Sheet 02 Ok Replace the Standard charger Test consumption Test Sheet 04 Test the battery Test Sheet 03 Ok Change the battery No Yes Ok...

Страница 32: ...t 02 myX 4 COMMUNICATION PROBLEM 1 1 Ref SCT U38 SSC DTS 0022 Index A july 30 200429 03 01 Page 3 25 Do the Wavetek test Test sheet 06 No Non Radio problem End Return to SAGEM Proc sheet 1 09 ou Proc...

Страница 33: ...02 Update with SMT Test Sheet 01 Return to customer yes End Battery test Test sheet 03 Yes End Consumption Test Test Sheet 04 Yes End display test HOTLINE menu Test Sheet 05 Fault found Yes End Radio...

Страница 34: ...ex A July 30 2004 29 03 01 Page 3 Test the display with the Hotline menu Black color screen Test Sheet 05 End Ok Yes No Replace the display Proc Sheet 1 02 Test the display with the Hotline menu Test...

Страница 35: ...S 0022 Index A july 30 200429 03 01 Page 3 28 Set the Keypad beep function Return to SAGEM Proc Sheet 1 09 or Proc 3 01 End Ok Yes Replace a new metal dome Proc Sheet 1 05 Ok Yes End No Repeat the key...

Страница 36: ...38 SSC DTS 0022 Index A july 30 2004 Page 3 29 Change the loudspeaker Fiche Proc 1 07 Ring tones Ok Yes End Select a SAGEM ring tones in the SETTINGS SOUNDS RING TONES CALLS menu No Return to SAGEM Fi...

Страница 37: ...Site Technical Documentation GSM 900 1800 Serie 3000 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 1...

Страница 38: ...intenance degree that depends on which elements are to be removed Maintenance procedure sheets are coded as follows Proc Sheet XXX Maintenance type sheet Numbering Maintenance level Level 0 Level 1 Le...

Страница 39: ...display vibrating device etc Check the concordance between the defect declared by the end user and the defect observed Call back of the end user or dealer as far as possible either in case of misunde...

Страница 40: ...inning date of the Short loop process application and minimum each week the Repair Centre shall ship the products handsets and accessories to Sagem Montauban 61 Handsets MRA Procedure for the after Sa...

Страница 41: ...ocedure to Sagem Montauban to be used The Repair Centre shall indicate on the parcel Accessories model ex myX 4 for the accessories received in the Repair Centre without the handsets 7 Sagem Montauban...

Страница 42: ...lains about a communication problem o What are his residence zone and the reception level of the mobile Number of receipt bar o What is the state of the battery when the defect appears o In case of lo...

Страница 43: ...Site Technical Documentation GSM 900 1800 Serie 3000 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 6 LEVEL 0 MAINTENANCE...

Страница 44: ...the handset upside down Removal procedure 1 Unlock the back cover 1 by pushing the lock button 2 upwards 2 Remove rear cover 1 by lifting bottom end first Placement procedure 1 Replace the cover by en...

Страница 45: ...Proc sheet 0 01 MyX 4 REMOVING REPLACING THE BACK COVER 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 7 1 2...

Страница 46: ...Tools Not applicable Preliminary operation Switch off the mobile phone Removal procedure 1 Remove the back cover Proc sheet 0 01 2 Take out the battery 1 by first extracting the stop pins 2 Placement...

Страница 47: ...Proc Sheet 0 02 MyX 4 REMOVING REPLACING THE BATTERY 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 10 1 2...

Страница 48: ...the two front cover 2 fixing stop pins 3 to release the electronic module 1 2 Remove the equipped front cover 2 3 Remove the elastomer keypad 4 Placement procedure 1 On the new front cover 2 position...

Страница 49: ...Proc sheet 0 03 MyX 4 REMOVING REPLACING THE FRONT COVER 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 12 1 2 3 4...

Страница 50: ...back cover Proc sheet 0 01 2 Remove the front cover Proc sheet 0 03 Removal procedure 1 Remove the elastomer keypad 2 from the front cover 1 Placement procedure 1 Clean the elastomer keypad 2 with co...

Страница 51: ...Proc Sheet 0 04 MyX 4 REMOVING REPLACING THE ELASTOMER KEYPAD 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 14 2 1...

Страница 52: ...back cover Proc sheet 0 01 Removal procedure 1 Push the knob lock 2 upward 2 Pull out the knob lock 2 3 In the internal cover side slide the locker 3 upward while lifting it Placement procedure 1 Plac...

Страница 53: ...Proc Sheet 0 05 MyX 4 REMOVING REPLACING THE KNOB LOCK AND THE LOCKER 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 16 KNOB LOCK LOCKER 1 2 1 3...

Страница 54: ...Site Technical Documentation myX 4 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 17 LEVEL 1 MAINTENANCE...

Страница 55: ...eet 0 03 Removal procedure 1 Unscrew the six attachment screws on the assembly plate 1 2 Separate the four stop pins 3 to liberate the assembly flange 2 Placement procedure 1 Replace the new assembly...

Страница 56: ...Proc Sheet 1 01 MyX 4 REMOVING REPLACING THE ASSEMBLY FLANGE 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 19 2 1 1 3...

Страница 57: ...sheet 0 03 4 Remove the assembly flange Proc sheet 1 01 Removal procedure 1 Turn the display round 2 to the right of the electronic board 1 2 Push on the flex PCB 3 to liberate the display board to b...

Страница 58: ...Proc Sheet 1 02 MyX 4 REMOVING REPLACING THE DISPLAY 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 21 1 2 2 1 3 4...

Страница 59: ...ly plate 1 2 Remove the assembly flange Proc sheet 1 01 3 Remove the assembly display Proc sheet 1 02 4 Remove the light guide keypad 2 Placement procedure 1 Replace the new light guide keypad on its...

Страница 60: ...Proc Sheet 1 03 myX 4 REMOVING REPLACING THE KEYPAD LIGHT GUIDE 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 23 2 1...

Страница 61: ...sheet 1 01 3 Remove the assembly display Proc sheet 1 02 4 Remove the electronic board 1 on the assembly plate 2 Placement procedure 1 Check if the microphone rubber 3 is in its housing 2 Replace the...

Страница 62: ...Proc Sheet 1 04 MyX 4 REMOVING REPLACING THE ELECTRONIC BOARD 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 25 1 2 3...

Страница 63: ...e PCB in the following way in order to release all the keys and to be able to clean them 1 Wet the duster with alcohol and start by the bottom PCB 2 Apply the duster on the other keys 3 Insist on the...

Страница 64: ...Proc Sheet 1 05 MyX 4 REMOVING REPLACING THE METAL DOME 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 27 1 2...

Страница 65: ...tick 2 on the electronic card 1 with tweezers Placement procedure Warning The metal dome is not reusable it must be necessarily replaced by a new metal dome unless the board is swapped and sent as lev...

Страница 66: ...Proc Sheet 1 06 MyX 4 REMOVING REPLACING THE JOYSTICK 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 29 2 1...

Страница 67: ...the electronic board Proc sheet 1 03 Removal procedure Notice do not touch the loudspeaker diaphragm 1 Remove with the tweezers the equipped loudspeaker 1 in its housing 2 Placement procedure 1 Put t...

Страница 68: ...Proc Sheet 1 07 MyX 4 REMOVING REPLACING THE LOUDSPEAKER 2 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 31 1 2...

Страница 69: ...oc sheet 1 01 1 02 6 Remove the electronic board Proc sheet 1 03 Removal procedure 1 With tweezers remove the vibrating device 1 Placement procedure 1 Place the vibrating device 1 into position on the...

Страница 70: ...Proc Sheet 1 08 MyX 4 REMOVING REPLACING THE VIBRATING DEVICE 1 2 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 33 1 2...

Страница 71: ...ckage see enclosed photos in the appropriate ESD box One box per Sagem reference check reference written on the box d The defective board should display the defect code written on a sticker placed on...

Страница 72: ...e 5 35 Example of electronic boards packaging Electronic board with metal dome Humidity absorber ESD shielding bag ESD shielding bag closed by the product label Boards packaging SAGEM ARC Boards packa...

Страница 73: ...Proc sheet 1 09 MyX 4 ELECTRONIC BOARD EXCHANGE 2 3 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 36 SAGEM electrostatic shielding box Reference 20 boards 25 141059 6 Reference 100 boards 25 141060 3...

Страница 74: ...Site Technical Documentation myX 4 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 37 LEVEL 3 MAINTENANCE...

Страница 75: ...01 Page 5 38 IMPORTANT Mobile packaging sent to SAGEM S A Follow the Proc sheet 1 09 Packaging for swap or mobile components storage The swap and the mobile components must be stored with a particular...

Страница 76: ...ES MESSAGES OTHER MESSAGES D3 PB EEPROM EEPROM D4 MOBILE NON REGLE UNTUNED MOBILE D5 HARD FAILURE HARD FAILURE D6 SIM VERROU SIM VERROU D7 CODE POSTE POST CODE BLOCKED D8 RETOUR SAV SAV RETURN D9 BATT...

Страница 77: ...G DEVICE M ALFUNCTION F0 PROBLEME DE COM MUNICATION COM MUNICATION M ALFUNCTION G1 VITRE CASSEE OU ABIM EE BROCKEN GLASS G2 COQUE CASSEE OU ABIM EE BROCKEN COVER G3 FLAP CASSE OU ABIME BROKEN FLIP G5...

Страница 78: ...Site Technical Documentation myX 4 Ref SCT U33 SM DTS 004 Index A 29 03 01 Page 5 41 OUT OF WARRANTY INTERVENTION...

Страница 79: ...l under the Repair Centre responsibility Replacement procedure of DATA AUDIO CHARGE connector 1 Disassemble the handset Proc 1 04 2 Replace the defective connector see below Ref 18 598 906 8 3 Replace...

Страница 80: ...AGEM reference18 775 103 7 With tweezers hold the connector and heat the pins up ATTENTION Do not pull the connector but let it come in order to avoid destroying the pads After having removed the conn...

Страница 81: ...straight ahead pads upward and by heating the solder wick which is in touch with pins Attention At the end of the operation verify that there is no short circuit between pads Start soldering the conne...

Страница 82: ...45 CHAPTER 6 ACCESSORIES 3 6 12 V 24 V CHARGERS 3 6 1 Description This charger is for use in a car or truck only The adapter is fitted with a cigar lighter type connector AC1 is used to charge a mobi...

Страница 83: ...______________________________ Ref SCT U38 SSC DTS 0022 Index A July 30 2004 Page 6 46 3 7 DESKTOP CHARGERS AND CRADLES 3 7 1 Description This charger could charge a mobile while acting as holder the...

Страница 84: ...______________________________________________ Ref SCT U38 SSC DTS 0022 Index A July 30 2004 Page 6 47 3 8 CAR CRADLE 3 8 1 Description Car cradle compatible with AC1 or antenna adapter 3 8 2 Characte...

Страница 85: ...ARGE CONNECTOR 3 3 A B D C F E 6 4 FULL DUPLEX CAR HANDSFREE KIT 6 4 1 Description Rapido Kit compact kit on cigar lighter Kit K3 confort kit for integration in car with phone equipment 6 4 2 Characte...

Страница 86: ...Proc Sheet 4 01 MyX 4 REMOVING REPLACING THE DATA AUDIO CHARGE CONNECTOR 3 3 A Connecting case and loudspeaker B Cradle C D et E Support kit F Microphone...

Страница 87: ...em Packaging Comments KIT K3 Box No antenna Requires car installation 900 1800 MHz dual band 1 Loudspeaker 2 Cradle 3 Microphone 4 Connecting case 5 Power supply cable 6 Cable microphone loudspeaker c...

Страница 88: ...PEDESTRIAN HANDSFREE KIT 3 5 1 Description Ear support with microphone on the cable for handsfree conversation 3 5 2 Characteristics Item Dimensions Loudspeaker impedance Microphone PEDESTRIAN HANDSFR...

Страница 89: ...6 1 Description Data cables are used for transferring data through standard equipment 3 6 2 Characteristics Item Packaging Target mobile Mobile link to Signals DATA CABLE Blister Range 900 3000 myX 3...

Страница 90: ...d the corrective procedures to be applied to maintain the product following it s evolution 3 8 APPLICATION The Technical Information Bulletin TIB are reference and must be applied by the repair center...

Страница 91: ...1 myX 4 spare parts ASSEMBLY QTY DESIGNATION 5 1 Cover lock 10 1 Back cover 15 1 Battery 20 1 Front cover 25 1 Elastomer keypad 30 6 RLX 1 8 6 screw 35 1 Assembly flange 40 1 Assembly display 45 1 Key...

Страница 92: ...Site Technical Documentation myX 4 Ref SCT U38 SSC DTS 0019 Index A April 8 2004 Page A1 2 8 1 myX 4 exploded views 10 15 20 35 45 40 5 25 30 50...

Страница 93: ...Site Technical Documentation myX 4 Ref SCT U38 SSC DTS 0019 Index A April 8 2004 Page A1 3 70 75 60 65 55...

Страница 94: ...odes of articles mentioned throughout the Site Technical Documentation 3 10 LIST OF ARTICLES TEST TOOLS Designation Reference Secured downloading kit 23 810 395 5 Mains charger test kit 23 810 480 8 m...

Страница 95: ...AC1 23 810 045 9 DESKTOP CHARGERS Designation Reference Desktop charger 23 812 376 7 FULL DUPLEX CAR HANDSFREE KIT Designation Reference Kit K3 23 811 416 4 Rapido Kit 23 811 861 7 Simple car support...

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