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Warranty
It is your responsibility to ensure compliance, at your own expense,
with the laws and regulations applicable in the country where you
use your phone.
Warranty conditions
Whenever you wish to make use of the warranty, please contact your
vendor and present him with the purchasing paperwork that he gave
you.
If a fault occurs, he will advise you.
1.
The new phone (excluding consumables), including new
accessories bundled with the phone, are guaranteed by Sagem
Communication, parts and labour (apart from travel) against any
manufacturing fault for a period of twelve (12) months with effect
from the sale of the phone to the customer, on presentation of the
paperwork stating the purchase date of the phone.
Phones that have been repaired or replaced as standard during the
warranty period stated above are guaranteed (parts and labour) until
the later of these two dates:
Expiry of the guarantee period of twelve (12) months stated above or
three (3) months with effect from the date of support provided by
Sagem Communication.
Your legal rights under the terms of applicable national law as well
as your rights in relation to your retailer, as set out in the sales
contract, remain applicable and are not in any way affected by this
guarantee.
In any disputes, the phone is covered by the legal warranty against
the consequences of faults or hidden defects in compliance with
articles 1641 and subsequent of the French civil code.
2.
All faulty phones under warranty will be replaced or repaired free
of charge at Sagem Communication's option (with the exclusion of
repair of any other damage), once it has been specified that the work
required for the application of the warranty will be done in a
workshop and that the return costs (transport and insurance) of the
phone to the address to be indicated to it by the Sagem
Communication after-sales service, whose phone number will
appear on the delivery note, will be charged to the customer.
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