Warranty
65
Problems accessing and/or logging onto the Internet, such as
breakdowns of the access network, the failure of the subscriber's or
his correspondent's line, transmission fault (poor geographic
coverage by radio transmitters, interference, disturbance, fai-lure or
poor quality of phone lines...), a fault inherent to the local network
(cabling, file server, user phone) and/or transmission network fault
(interference, disturbance, failure or poor quality of the network...).
Change of parameters of the cellular network made after the phone
was sold.
Supply of new software versions.
Current servicing work: delivery of consumables, installation or
replacement of these consumables…
Call-outs for phone or software modified or added without the written
consent of Sagem Communication.
Faults or disruptions resulting from the use of products or
accessories not compatible with the phone.
Phones returned to Sagem Communication without having complied
with the return procedure specific to the phone cove-red by this
warranty.
The opening or closing of a SIM operator key and call-outs resulting
in the non-operation of the phone resulting from the opening or
closing of SIM operator key done without the agreement of the
original operator.
5.
In the cases of warranty exclusion and of expiry of the warranty
period, Sagem Communication shall draw up an estimate to be given
to the customer for acceptance before any call-out. The repair and
carriage costs (there and back) given in the accepted estimate will
be charged to the customer.
These provisions are valid unless a special written agreement has
been made with the customer. If one of the provisions turns out to
infringe a legally essential rule that consumers could have the
benefit of under the national legislation, this provision will not be
applied, but all other provisions will remain valid.
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