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6-18

Maintenance

Date en cours : 7 June 2006
C:\Documents and Settings\G092899\Bureau\LU 252 745 055A HFF 5890dn_EN\MaintenanceGb.fm

T

ROUBLESHOOTING

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We suggest
you consult this table to troubleshoot the problems before calling for service..

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a
problem that following the above guidelines will not solve, try the following:

• Turn the printer power off and wait for several seconds. Then, turn on the printer..

• Reboot the computer which sends the print jobs to the printer.

• Make sure that the procedures for printing are correctly followed in the application software.

Consult the documentation supplied with the application software.

• If the printer prints garbage characters or stalls when the computer is turned on, particularly when

the printer is connected to the computer under Windows 98 via the parallel port, rename device
driver file drvwppqt.vxd. This file may be located in Windows\System\Iosubsys or Arcada\Sys-
tem folder. For technical details, visit Microsoft web site for the device driver.

Symptom

Check Items

Corrective Action

Print quality is not
good.

See

Print Quality Problems on p. 6-19

.

Paper is jammed.

See

Clearing Paper Jams on p. 6-26

.

Nothing lights on
the operator panel
even when power
is turned on and
the fan makes no
noise.

Check that the power
cord is properly plugged
into the power outlet.

Turn off the printer’s power, plug in
the power cord securely, and try
turning on the printer’s power again.

Check that the power
switch is in the On (|)
position.

Set the power switch to the On (|)
position.

The printer prints a
status page, but
does not print jobs
from the computer.

Check the printer cable or
the interface cable.

Connect both ends of the printer cable
securely. Try replacing the printer
cable or the interface cable.

Check program files and
application software.

Try printing another file or using
another print command. If the problem
occurs only with a specific file or
application, check the printer driver
settings for that application.

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Содержание MF 5890DN

Страница 1: ...User Manual 5890dn...

Страница 2: ...thanks to the F x to E mail function send and receive E mails send SMS s You can also print using the PCL 6 and KPDL SGScript 3 emulation of the level 3 Postscript language formats both in black whit...

Страница 3: ...ator of documents to be printed 14 Digital keyboard 15 Alphabetical keyboard 16 key deletes the character to the left of the cursor 17 key input or line feed 18 key access to special characters 19 key...

Страница 4: ...ed to access or exit the printer s menu 4 OK Key Confirms the numerical values and other selections 5 GO Key Used to switch the printer between Ready and Standby mode 6 CANCEL Key Used to cancel a pri...

Страница 5: ...ultifunction tray 1 21 Adjusting the original document output tray 1 23 Wall connections 1 24 Telephone and lan connections 1 24 Power line connection and switch on 1 24 Configuring the printer driver...

Страница 6: ...irectory 4 7 The file structure 4 7 Procedure 4 9 Exporting a directory 4 9 LDAP server 4 10 Configuration 4 10 Accessing server contacts 4 10 Adding a server contact to the local directory 4 11 5 OPE...

Страница 7: ...SB memory key 5 27 Other functions 5 28 Logs 5 28 Printing the functions list 5 28 Printing the machine settings 5 28 Counters 5 29 Deposit and polling 5 29 Lock 5 31 Department code 5 33 Function man...

Страница 8: ...h the essential requirements of Directive R TTE 1999 05 EC For user safety in accordance with Directives 73 23 EEC For electromagnetic interference in accordance with Directive 89 336 EEC The manufact...

Страница 9: ...check to make sure that the location you select has the following characteristics Choose a location that is well ventilated Make sure you do not obstruct the ventilation grilles If there is a wall ne...

Страница 10: ...required when using the printer Temperature 10 C to 32 5 C 50 F to 95 F with fluctuation of 10 C 18 F per hour Humidity 20 to 80 no condensation with fluctuation of 20 per hour Terminal The following...

Страница 11: ...l accidently get inside the printer immediately turn it off unplug the power cord and contact your dealer Failure to take this immediate action creates the danger of fire or electrical shock Whenever...

Страница 12: ...L PAPER TRAY DEPENDING ON OPTION Take the additional tray out of its box Remove the protective side sections in the box Remove the plastic bag from the additional tray To install the additional tray p...

Страница 13: ...UIPPED INTERFACE Open the shipping box and take out the parts the installation guide and the CD Roms the scanner the document feeder the leads and cables telephone lead mains lead mains extension lead...

Страница 14: ...ING THE PRINTER Open the shipping box and take out the parts the black toner cartridge the toner recovery box protective shell for paper the printer Take the printer out of its protective packing Remo...

Страница 15: ...HE MULTIFUNCTION TERMINAL Adjustable paper guide Scroll scanner ADF Scanner control panel Printer control panel Document feed tray for scanning Original document output stacker Access handle to flatbe...

Страница 16: ...Put the cable covers to one side for later Place the paper protection shell at the rear of the printer Optional equipment Place the additional paper tray under the printer positioning it on its locat...

Страница 17: ...started Directory Maintenance Safety Contents Installation Position the scanner on the interface and check that it is properly clipped onto it Put the document feeder in place by pushing its two lock...

Страница 18: ...ections as shown below Centronics parallel port LAN connector Phone line connector L1 Mains socket for extension lead Mains socket On Off switch Slave USB port PC Phonelineconnector L2 according to mo...

Страница 19: ...network connector of the scanner 3 Plug the telephone cable into the telephone connector of the scanner 4 Connect the mains lead to the mains inlet of the scanner 5 Connect the 220 240V mains extensi...

Страница 20: ...rear of the terminal the mains leads and mains extension lead must pass on the right hand side and the other cables on the left hand side Take a cable cover pass the cables inside then insert the two...

Страница 21: ...to side at least 10 times in order to distribute the toner evenly inside the cartridge as shown in the illustration Set the new toner container in the printer and push down on the top of the toner co...

Страница 22: ...x Place the waste toner box in the receptacle inside the printer as shown in the illustration then push it downwards until it clicks into position Make sure that the waste toner box is correctly inser...

Страница 23: ...nce Safety Contents Installation LOADING PAPER The following section describes the procedure for loading paper into the cassette and the multipurpose tray LOADING PAPER INTO THE CASSETTE Removing the...

Страница 24: ...n in the corresponding window Note When the paper format thumbwheel shows OTHER the format must be configured from the printer control panel Pull the release lever of the left guide and slide it to th...

Страница 25: ...y one and setting them according to the format of the paper selected Pull the release lever and slide the paper stop to the desired paper format When using paper of a non standard format move the guid...

Страница 26: ...ent paper jams or slanted printing Put the paper into the cassette Make sure that the side to be printed is facing downwards and that the paper is not folded curled or damaged Note Do not load paper a...

Страница 27: ...ck of paper under the tabs as shown below Put the paper tray back into the printer and push it completely home The front face of the cassette is equipped with a paper level indicator that lets you kno...

Страница 28: ...aper to the tray while the machine is printing If using special paper such as 60 to 220 g m2 maximum colour paper or transparent film laser printer compatible you must use the multifunction tray which...

Страница 29: ...APER INTO THE MULTIFUNCTION TRAY The multifunction tray can contain different paper formats up to a maximum of about 100 sheets Flex the stack of paper or transparent film then align it on a flat surf...

Страница 30: ...e paper guides and push it in as far as it will go Note Do not load paper above the maximum loading marks indicated inside the multifunction tray If the paper is significantly curled in one direction...

Страница 31: ...n Setting your machine Getting started Directory Maintenance Safety Contents Installation ADJUSTING THE ORIGINAL DOCUMENT OUTPUT TRAY Depending on the format of the document to be scanned A4 or LGAL L...

Страница 32: ...onnections on page 1 10 for the connections to the scanner Note The printer and the scanner have separate LAN connections If you dispose of only one connection you will need a concentrator or a switch...

Страница 33: ...dditional paper tray or the front back module when the printer driver is already installed you will need to configure the printer driver on your PC Click on the START button select CONTROL PANEL and t...

Страница 34: ...1 26 Installation...

Страница 35: ...irectory Maintenance Safety Contents Installation 2 GETTING STARTED NAVIGATION METHODS PRESENTATION The navigator gives you access to the menus visible on screen The navigator This navigator has 4 key...

Страница 36: ...nd go to the following menu OK Return to the previous menu C Confirm and exit from the current menu Exit without confirming from the current menu To Use key Symbol used Move to the right To move from...

Страница 37: ...nes ACCESS TO FUNCTIONS Access to functions may be achieved in two ways Menu driven access Direct function access Menu driven access You can print out the guide to find the number of a function by mov...

Страница 38: ...e guide Therefore it can only be printed on one side Direct access by number You may print the functions list to find out the number of a function From the stand by mode Press the key OK the number of...

Страница 39: ...2 SETUP Functions Function description Page 21 OK DATE TIME Setting the date and time p 3 2 211 OK MODIFY Modifying the date and time p 3 2 212 OK AUTO ADJUST Automatic changeover between summer and w...

Страница 40: ...state p 3 14 2554 OK TIME ZONE Time zone p 3 14 2555 OK SUMMER TIME Adjusting the summer time offset p 3 14 256 OK DE REG PC Deleting PC registrations p 3 14 27 OK SCREEN 271 OK LCD CONTRAST Adjusting...

Страница 41: ...ption number p 3 28 462 OK SMS CENTRE 2 Number of secondary SMS centre p 3 28 4621 OK RECEIVE NO Reception number p 3 28 MAIN MENU 5 PRINT Functions Function description Page 51 OK FUNCTIONS LIST Func...

Страница 42: ...5 17 845 OK CONTRAST Contrast setting p 5 17 846 OK LUMINOSITY Luminosity setting p 5 18 847 OK BINDING Binding type choice p 5 18 85 OK SCAN PRINT R glages imprimante p 5 18 851 OK PAPER Type of pape...

Страница 43: ...OSIT NOTI Select to print a deposit notice p 3 4 945 OK E MAIL ADDR Choose the address to which an e mail will be sent p 3 21 946 OK PRINT Print Internet settings p 3 21 95 OK E MAIL Send an E MailA p...

Страница 44: ...h the printer between on line and off line mode Use it to perform the following operations Activate the on line or off line modes of the printer You can temporar ily halt a print job by switching the...

Страница 45: ...n or to enter numerical values The and keys are used to access or exit a subsection in some of the control procedures Used in the same way as the key in the mode selection function Used in the same wa...

Страница 46: ...configuration of a component press the OK key Printing out the menu guide The list of menus may vary according to which options you have installed You can print out the print menu guide by moving with...

Страница 47: ...YPE Choose the paper type in tray 2 depending on option FEED SELECT Choose the source tray DUPLEX MODE Switch front back mode on STACK SELECT OVERRIDE A4 LT Force the printing of letter documents in A...

Страница 48: ...2 14 Getting started...

Страница 49: ...TTING YOUR MACHINE MAIN SETTINGS At machine powerup the screen displays You have to set the date and time telephone network language parameter and verify the other parameters listed below MONDAY 12 NO...

Страница 50: ...te an identifier to your terminal This identifier can be the name of the person or company using the terminal It will be shown on each page of the documents transmitted by the terminal If no identifie...

Страница 51: ...s you to choose between public and private network To select the network 202 OK SETUP GEOGRAPHICAL NETWORK Select the required option and press the OK key to confirm Language This setting enables you...

Страница 52: ...ransmission report You may print a transmission report for all communications over the telephone network STN You may choose between more than one criteria for printing reports WITH a report is given w...

Страница 53: ...efault from 7 00 pm to 7 30 am Nevertheless you may change this time slot Modifying the economy period 233 OK SETUP SEND ECO PER Enter the hours of the new economy period and confirm your selection wi...

Страница 54: ...ception if your printer is unavailable no paper If your fax printer is unavailable you may choose between two modes of reception reception mode WITHOUT PAPER your fax saves the incoming messages in th...

Страница 55: ...l relay to or choose your dialling mode please see the paragraph Dialling on page 5 3 and press OK Enter the relay list number used by the remote fax and press OK You may enter the time you wish to tr...

Страница 56: ...you to print out documents automatically adjusting them to the page format To turn adjust to page mode on 245 OK SETUP RECEPTION ADJUST PAGE Select the WITH option and confirm your choice using the OK...

Страница 57: ...of pages Warning If you send a fax from the document loader the transmission header will not appear on the document your correspondent receives 3 TX SPEED 1 33600 2 14400 3 12000 4 9600 5 7200 6 4800...

Страница 58: ...may be necessary to restrict the transmission speed for some Internet calls bad line or bad ISP settings 73 IMPROVE REP 1 WITH 2 WITHOUT This parameter lets you automatically register the Internet add...

Страница 59: ...or the settings described below LOCAL NETWORK SETTINGS Automatic configuration We recommend that you carry out a manual configuration of your terminal The automatic configuration of the local network...

Страница 60: ...NETWORK SUBNET MASK Enter the sub network mask of your terminal and press OK to confirm Gateway address 2534 OK SETUP NETWORKS LOCAL NETWORK GATEWAY Enter the IP address of the network gateway and pre...

Страница 61: ...eters have been filled in they will be used by default if you do not declare a user name and password when using the function Login user name 2541 OK SETUP NETWORKS DOM LOGIN USER Enter the user name...

Страница 62: ...tomatic summer time management menu 212 the TIME ZONE setting is initialised automatically Summer time 2555 OK SETUP NETWORKS SNTP SERVER SUMMER TIME Select the appropriate time setting in the drop do...

Страница 63: ...ly press the keys or until OPTIONAL appears Press OK Press the key This example shows how to switch the TCP IP protocol on to connect the terminal to the network You can switch Netware or EtherTalk on...

Страница 64: ...ext segment Again press the key to increment the value and the key to decrement it Proceed in the same way for all of the segments Press OK once all the segments have been set up Press Enter the subne...

Страница 65: ...on from an Internet Service Provider ISP check that all initialisation parameters correspond to those provided by your ISP perform the proper settings if needed for the Internet connection You may the...

Страница 66: ...o servers parameters 923 OK INTERNET INIT PROVIDER SERVERS Enter SMTP press OK Enter POP3 press OK Enter DNS 1 press OK Access to the authentification SMTP parameters 924 OK INTERNET INIT PROVIDER SMT...

Страница 67: ...0 00 CONNECTION IDENTIFIER sg048944 wn net CONNECTION PASSWORD MESSAGE SERVICE IDENTIFER demo jt12 MESSAGE SERVICE PASSWORD E MAIL ADDRESS demo2 gofornet com SERVER SMTP mail gofornet com POP mail gof...

Страница 68: ...OK INTERNET SETTINGS CONNEC TYPE Select one of the connection options among SET TIMES PERIODIC or ON DEMAND and press OK to confirm SMTP AUTHENT 9241 ACTIVATION With or Without SET TIMES an Internet...

Страница 69: ...een 00 01 and 23 59 and validate with the OK key Selecting the print mode for the deposit notice 944 OK INTERNET SETTINGS DEPOSIT NOTI Select one of the deposit notice options WITH WITHOUT ALWAYS or O...

Страница 70: ...n WITH PC TRANS and press OK to confirm Enter the E Mail address of the computer you wish to transfer your E Mail and press OK to confirm Select your option from the table below and press OK to confir...

Страница 71: ...ersonal Internet mailbox You may connect either immediately or automatically depending on the time periods defined The triggering of a programmed Internet connection depends on the standard settings o...

Страница 72: ...nly modified if several terminals are installed on your line It is used to differentiate between two machines during SMS reception When you want a contact to send SMSs to the terminal you choose you m...

Страница 73: ...n one of the following ways Dial the number by means of the numerical keypad Enter the first letters of the recipient name Press the key until the required name appears names are classified in alphabe...

Страница 74: ...alidate with OK key Confirm with OK key Erase all messages from memory 433 OK SMS SERVICE DELETE SMS ALL Select ALL using keys and and validate with OK key Confirm with OK key SMS RECEPTION SMS messag...

Страница 75: ...ur access provider You can define two SMS centres one main and one secondary The secondary centre may only be used for SMS reception Access to server mode 46 OK SMS SERVICE SERVER Define SMS centre nu...

Страница 76: ...3 28 Setting your machine...

Страница 77: ...to 32 subscriber lists A subscriber list is made from the subscriber records already stored For all subscriber records or subscriber lists you may Create Consult Modify contents Delete Print the dire...

Страница 78: ...he directory RATE send fax you can choose for each contact the minimum send rate for faxes you send to him Available rates are 2400 4800 7200 9600 12000 14400 and 33600 bits per second The maxi mum sp...

Страница 79: ...mber allocated to your contact will be automatically displayed on the screen If you do not want to use this number it can be modified by entering another number then validating with OK key Select the...

Страница 80: ...st filed under L A list may include both fax and internet subscribers The same subscriber may be included in different lists Caution It is impossible to add one subscriber list to another subscriber l...

Страница 81: ...Select the subscriber list L by means of the or keys and validate your choice with OK Press OK to display the ENTER ABR NUM field and add or delete the subscriber as shown in the table hereafter Confi...

Страница 82: ...to confirm Modify the line or lines in the subscriber record or subscriber list and confirm each modification with OK Note You may confirm your modification by pressing key but you will exit the menu...

Страница 83: ...five fields separated from one another by a unique character a tab stop a comma or a semi colon The lines themselves are separated by a line break carriage return Fields Contents Name A unique identi...

Страница 84: ...oconnor hello net U 8 Note alone is the indication that no associated key is assigned to the entry The rate is coded on a number see the following board Caution You must always enter the field separat...

Страница 85: ...update all the LAN faxes on your network with the same directory Caution Importing a new directory completely overwrites any existing directory entries on the fax machine Once your fax machine has a c...

Страница 86: ...the server and press the OK key to confirm 194 OK DIRECTORY LDAP SERVER DN BASE Enter the database name and press the OK key to confirm 195 OK DIRECTORY LDAP SERVER PORT Enter the port number for con...

Страница 87: ...lect the server contact to add to the local directory and press the OK key to confirm Change the desired field s in the contact s file and press the OK key to confirm each change When you reach the la...

Страница 88: ...4 12 Directory...

Страница 89: ...t the time of Internet connection Over the telephone network your faxes are transmitted in black and white or in colour Internet can be used to send black and white or colour documents TIFF PDF or sec...

Страница 90: ...iginal documents in the document feeder face printed on the top first page under the stack Set the paper guide to the document width Once the operation is over take your original documents back from t...

Страница 91: ...drawings with very thin lines or very small size characters on condition that the receiving fax can reproduce them Photo mode is to be used for photographic documents except those in colour To select...

Страница 92: ...er The screen displays the name of the subscriber or subscriber list assigned to this number Using the last number dialled key You can redial one number among the ten last numbers you just dialled bef...

Страница 93: ...cument please see the paragraph Document depositing on page 5 2 Enter the fax number or choose your dialling mode please see the paragraph Dialling on page 5 3 then press The Line icon flashes during...

Страница 94: ...c To take the line manually Place the document in the fax feeder Press If necessary set the sound level with navigator or keys If not already done enter the subscriber number or please see the paragra...

Страница 95: ...sses The configuration of landlines does not provide for relaying to fax machines TRANSMISSION OVER THE INTERNET AND THE NETWORK Scan to email in black and white Position the document please see the p...

Страница 96: ...CC and press OK to confirm Enter the object for mail 80 characters max and press OK Enter the text with the alphabetical keypad 100 lines of 80 characters and confirm with OK To go to the next line u...

Страница 97: ...a transmission to a single address but instead of selecting a single address select a group of shared addresses in the directory Scan to FTP The scan to FTP function enables you to put your TIFF JPEG...

Страница 98: ...to Disk The Scan to Disk function allows you to place your TIFF JPEG Protected PDF and PDF files in a shared directory on your PC for instance To access the shared folder you have to supply a user nam...

Страница 99: ...sible to send an opening notice of a scan function of a PC connected to your machine For more information refer to the User Manual provided with your PC Kit Companion Suite Pro LH TRANSMISSION WAITING...

Страница 100: ...transmission Consult or modify the waiting queue 62 OK COMMANDS MODIFY In the waiting queue select the required document and confirm your choice with OK You may now modify the parameters of the given...

Страница 101: ...e is set to print a transmission report please see the paragraph Transmission report on page 3 4 it will print that the communication was cancelled by the user RECEPTION Reception of all documents ove...

Страница 102: ...onto 4 pages or 1 scanned page onto 9 pages With your terminal you can make photocopies in front back mode LOCAL COPY Standard copy Position the document please see the paragraph Document depositing...

Страница 103: ...ce all settings have been made press the key List of copy settings The NUMBER field allows you to enter the number of copies required The TYPE field allows you to select the scan mode R V R V or RECTO...

Страница 104: ...to select the paper tray AUTOMATIC UPPER or LOWER DESCRIPTION OF ID CARD MODE The IDENT CARD copy function is used for copying both sides of an identity card or driving license type document size A5...

Страница 105: ...ill be displayed With keys and select contrast Press the OK key The following will be displayed With keys and select contrast Press the OK key The following will be displayed With keys and select pape...

Страница 106: ...he resolution for photocopying Select the resolution ULTRA FAST FAST QUALITY or PHOTO by means of the or keys validate your choice by pressing the OK key 842 OK ADVANCED FCT COPY ZOOMING The ZOOM sett...

Страница 107: ...ter is used to make your original document lighter or darker Adjust the brightness required using keys and then validate the choice with the OK key 847 OK ADVANCED FCT COPY BINDING The BINDING paramet...

Страница 108: ...WITHOUT using and keys Validate by pressing the OK key 854 OK ADVANCED FCT SCAN PRINT S F MARGINS If you want to offset the side margins of your document to the left or to the right when scanning with...

Страница 109: ...he minimum characteristics required as decribed in paragraph Supported image files on page 5 22 are not displayed on the screen the Documents mode only the printable documents stored on the memory sup...

Страница 110: ...minal is again in initial mode Press OK and 08 PRINTING A PHOTO FROM A USB MEMORY KEY Your multifunctional terminal is equipped with all the tools and connections needed to make it into an independent...

Страница 111: ...al number of photos to be printed in the the top right corner of the screen is automatically incremented Remark To change the number of copies of the photo to be printed select another number on the n...

Страница 112: ...o exit completely from the menus use the Stop key PRINTING A DOCUMENT FROM A USB MEMORY KEY Supported document files You can use files that meet the following requirements Insert the USB memory key in...

Страница 113: ...t of the name of the document disappears RECORDING A DOCUMENT IN A USB MEMORY KEY This function allows you to digitise a document and to record it in a USB memory key Put the document in place please...

Страница 114: ...the USB memory key if the necessary memory space has not been made available beforehand ARCHIVING A FAX ON A USB MEMORY KEY This function allows you to re route faxes received to a USB memory key con...

Страница 115: ...B memory key 071 OK MEDIA DELETE MANUAL Select ALL to delete all the files from the USB memory key Select SERIES to select several files with consecutive names The screen then displays the alphabetica...

Страница 116: ...r Photo number of pages sent or received call duration incoming or outgoing results noted CORRECT if properly transmitted or information codes for special calls polling manual subscribers etc reason f...

Страница 117: ...T COUNTERS SENT PAGES received pages 822 OK ADVANCED FCT COUNTERS RECEIVED PG scanned pages 823 OK ADVANCED FCT COUNTERS SCANNED PAGE scanned sheets 824 OK ADVANCED FCT COUNTERS DUPLEX SCAN printed pa...

Страница 118: ...sited document 33 OK FAX POLLING RX Enter the number of the party whose document you want to poll or choose your dialing mode please see the paragraph Dialling on page 5 3 Remark you can poll several...

Страница 119: ...ow To access the locking code 811 OK ADVANCED FCT LOCK LOCKING CODE Enter your four digit interlock code on the keypad Confirm by pressing OK Confirm the interlock code by entering the code one more t...

Страница 120: ...any untoward change to these settings might result in repeated connection failures You can still send documents to an E mail address menu 95 and get connected menu 93 To access the Internet settings...

Страница 121: ...artment The master department code is used to setup and modify the department code information During the setup procedure you are prompted to enter a 4 digit master department code This code is requir...

Страница 122: ...rs Entering the master1 code 882 OK ADVANCED FCT DEPT CODE NEW DEPT The screen displays Using the browser s key select 00 Confirm by pressing OK The screen displays Press OK to confirm the line 8821 D...

Страница 123: ...selection by pressing OK The machine also asks you if you want to be able to modify the department name Press OK then the key to return to the main menu Deleting a department code The administrator c...

Страница 124: ...t as shown in the illustration below Printing the department report The administrator may print reports for all the departments created To do so 884 OK ADVANCED FCT DEPT CODE PRINT Enter the administr...

Страница 125: ...e administrator If the access code does not correspond to any services the machine displays WRONG CODE Printing a user department code Each department may print the data of its own department code If...

Страница 126: ...essages of the fax TAD as soon as this is put into service MBX s 01 to 31 are private Each is password protected They can be used to receive documents confidentially The use and access to MBX 01 31 ar...

Страница 127: ...me procedure To exit the MBX press key Modifying the features of a MBX 71 OK MAILBOXES CREATE MBX Select a free MBX out of the 31 MBX or enter the number of a free MBX directly 1 31 then confirm your...

Страница 128: ...is placed in the feeder and saved in the selected MBX MBX deposit in a remote fax Insert the document in the fax machine s feeder Select 35 OK FAX MBX SENDING and confirm with OK Enter your subscriber...

Страница 129: ...ragraph Dialling on page 5 3 and validate OK Enter the subscriber MBX number and press OK Enter this MBX access code and press OK If you wish to delay the poll time enter the departure time next to th...

Страница 130: ...5 42 Operation...

Страница 131: ...pt to oil the machine Always gently close the cover and avoid vibrations Do not open the cover while printing Never try to dismantle the machine Do not use paper that has stayed in the paper tray for...

Страница 132: ...replacement is not always necessary at this stage If you ignore the above message and continue printing the printer displays the message Replace toner just before the toner is used up The toner contai...

Страница 133: ...n Open the top cover Push lock lever to the right and pull out the toner container Put the old toner container in the plastic bag contained in the toner kit and discard it later according to the local...

Страница 134: ...er in the printer and push down on the top of the toner container to install it firmly in place as shown in the figure below Close the top cover Replacing the Waste Toner Box Replace the waste toner b...

Страница 135: ...e waste toner box press the lock lever and then gently remove the waste toner box Note Remove the waste toner box as gently as possible so as not to scatter the toner inside Do not let the open ing of...

Страница 136: ...for waste disposal Close the waste toner box I after removing it from the printer To avoid spilling toner put the closed waste toner box into the plastic bag J provided Put the old toner cartridge H...

Страница 137: ...Getting started Directory Maintenance Safety Contents Installation Open the cap of the new waste toner box Insert the new waste toner box as shown in the figure below When the box is set correctly it...

Страница 138: ...ner box clean the main charger units and the paper transfer unit For instructions please see the paragraph Cleaning the printer on page 6 11 Cleaning the transfer unit To avoid print quality problems...

Страница 139: ...a lint free cloth to clean dust and dirt away from the registration roller metal Insert the developer unit together with the toner container back into the machine Close the top cover and MP tray Pres...

Страница 140: ...into the reader making sure that the card is oriented as shown in the illustration The following message is displayed on the screen CHANGE TONER YES OK NO C Press OK when the chip card has been read T...

Страница 141: ...the printer can interfere with printer performance Clean the printer regularly Note If the message Clean Printer Press GO appears after replacing the toner cartridge Carry out the printer cleaning pr...

Страница 142: ...y every 200 000 printed pages Please contact your supplier for this operation SCANNER CALIBRATION You can perform this operation when the quality of photocopied documents is no longer satisfactory 80...

Страница 143: ...or codes appear in the logs and transmission reports General codes Code 01 Busy or no fax answer This code appears after 6 unsatisfactory attempts Call later Code 03 User break A communication has bee...

Страница 144: ...ry full Received document memory full Code 15 Unknown mailbox number You wish to deposit a document in a subscriber s mailbox The mailbox number does not exist Code 16 No Relay Bcst list Nr x You requ...

Страница 145: ...disconnected The service is temporarily unavailable try again later Code 46 Xmission server disconnect The SMTP server for sending mail is disconnected The service is temporarily unavailable try again...

Страница 146: ...the following message appears on the control panel screen REMOVE DOCUMENT If jams often occur in a specific part of the unit the latter needs to be checked cleaned or repaired Open the scanner cover...

Страница 147: ...ly plugged in and that there is a tone signal on the telephone line by means of the key You receive a blank page Make a photocopy of a document if it is correct then your fax is functioning normally C...

Страница 148: ...e drvwppqt vxd This file may be located in Windows System Iosubsys or Arcada Sys tem folder For technical details visit Microsoft web site for the device driver Symptom Check Items Corrective Action P...

Страница 149: ...2 Check that the application software is correctly operated Black or white vertical streaks Check the operation panel for toner If the Toner low message is displayed install a new toner kit To replace...

Страница 150: ...n out in the paper source displayed Supply paper according to the paper source displayed paper cassettes MP tray optional paper feeders or optional envelope feeder FS 3900DN FS 4000DN only This messag...

Страница 151: ...print with a paper size and paper type that cannot be used for duplex printing Press GO to print onto one side of the paper only e MPS not stored Press GO The e MPS job cannot be stored because RAM d...

Страница 152: ...On printing will be automatically resumed after a preset period of time Load Cassette A4 PLAIN The paper cassette matching the paper size and paper type of the print job is empty Load paper into the p...

Страница 153: ...Delete unnecessary files Press GO to print error report Paper jam A paper jam has occurred The location of the paper jam is indicated in place of the s For details refer to Clearing Paper Jams p 6 26...

Страница 154: ...ry err Press GO An USB flash memory error has occurred Look at the error code given in place of and refer to Storage Error Codes p 6 25 To ignore the USB memory error press GO USB mem removed Press GO...

Страница 155: ...e because host data is being spooled on the hard disk Wait until the disk is ready then format it again 85 VMB Alias error The alias setting was lost or the virtual tray corresponding to the alias doe...

Страница 156: ...is also indicated The printer automatically goes off line when this message is displayed Remove jammed paper After removing jammed paper the printer will re start printing CODE SIGNIFICATION 01 Format...

Страница 157: ...per paths Paper Feeder Face up Tray Paper jam message Paper jam location Description Reference page Paper jam MP Tray Paper jam EF Paper jam Bulk Feeder A Paper is jammed at the MP tray or optional en...

Страница 158: ...ly so as not to tear it Torn pieces of paper are difficult to remove and may be easily overlooked deterring the jam recovery Utilizing Online Help Messages Online help messages are available in the pr...

Страница 159: ...not reload the paper Push the paper cassette back in firmly The printer warms up and resumes printing Duplexer Paper is jammed in the duplex section Remove the jammed paper using the procedure given b...

Страница 160: ...rinting The Inside of Printer Open the top cover and MP tray Lift the developer unit together with the toner container out of the printer Open the feed cover Remove the paper from the printer Note If...

Страница 161: ...er warms up and resumes printing Rear Unit If paper is not completely ejected into the output tray open the rear unit Open the fuser cover and remove the jammed paper by pulling it out If you cannot f...

Страница 162: ...remove the power lead from the wall socket We recommend that you consult your dealer about any precautions to be taken in order to avoid any damage when using the printer again PACKING AND TRANSPORTIN...

Страница 163: ...and the waste toner box from the printer Put the toner cartridge in the plastic bag provided to avoid spilling any toner Close the waste toner box properly Put the printer in the box Put the protectiv...

Страница 164: ...ion 10 C to 32 5 C 50 to 90 F with a maximum temperature difference of 10 C per hour storage 0 C to 40 C 32 to 104 F with a maximum temperature difference of 10 C per hour Admissible relative humidity...

Страница 165: ...z Connectivity USB Ethernet 10 100 Base Tx File format Image TIFF F for black and white documents and JPEG for colour documents PDF and secure PDF monochrome and colour Specifications may be altered w...

Страница 166: ...300 000 pages Paper trays Cassette A5 to A4 Legal 148 to 216 mm 210 to 315 mm Capacity 500 sheets 80 g m Multipurpose tray 70 to 216 mm 148 to 297 mm Capacity 100 sheets 80 g m Output tray capacities...

Страница 167: ...is a registered trade mark of the International Business Machines Corporation Microdrive is a registered trade mark of Hitachi Global Storage Technologies Netherlands B V in the United States of Ameri...

Страница 168: ...copies of it including modified copies or portions merged into other programs IBM retains title to the Programs IBM owns or has licensed from the owner copyrights in the Programs 1 License Under this...

Страница 169: ...medies are not cumulative Such developer is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions so they may not apply to you 4 General You may termi...

Страница 170: ...and Typefaces 4 You agree not to duplicate or copy the Software or Typefaces except that you may make one backup copy You agree that any such copy shall contain the same proprietary notices as those a...

Страница 171: ...Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252 227 7013 subdivision b 3 ii or subparagraph c 1 ii as appropriate Further use...

Страница 172: ...6 42 Maintenance...

Страница 173: ...o a wall socket with an earth connected to the building s pro tective earthing system Warning disposing of toner cartridges Do not incinerate the toner or toner cartridges The sparks could cause burns...

Страница 174: ...ect the sorting rules set up locally for this type of waste BATTERIES If your product contains disposable or rechargeable batteries these must be disposed of at the appropriate collecting points THE P...

Страница 175: ...pages when printing on A4 paper with a black to white ratio of 5 maximum The service life of the toner cartridge mainly depends on the type of printed document and the average number of pages per prin...

Страница 176: ...Data subject to change without motice Sagem Communication Soci t anonyme au capital de 300 272 000 480 108 158 RCS PARIS 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE www sagem com 252745055A...

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