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Maintenance

6-19

Printer paper jam

Inside the printer

Use the following procedure to remove any sheets of paper jammed inside the printer.

Caution -

The fusing unit inside the printer can become very hot during operation. To avoid

injury - do not touch.

Open the front cover of the printer.

Remove the toner/drum cartridge set from inside the printer.

Remove any jammed sheets.

Open the rear cover of the printer until locked behind lug A.

PRINTER ERROR XX

Disconnect and reconnect the terminal.
If the problem persists, contact your supplier.

PAPER SIZE ERROR

Check paper size (A4 / LETTER / ...).

PAPER JAM
UPPER RV MODULE

Paper jam in top part of duplex module. Open the top access door of
the module and remove the jammed sheet.

PAPER JAM
LOWER RV MODULE

Paper jam in bottom part of duplex module. Open the bottom access
door of the module and remove the jammed sheet.

CHECK PAPER TYPE

Verify that the paper type used complies with manufacturer data
(refer to Characteristics paragraph, page 6-28).

PAPER JAM
INSIDE

Verify the paper size of the duplex module and check that it
corresponds effectively to manufacturer data (refer to
Characteristics paragraph, page 6-28).

Message

Action

Содержание MF 3625

Страница 1: ...S User manual SAGEM MF 3505 MF 3525 MF 3625...

Страница 2: ...erminal List of accessories1 The following additional accessories are proposed for these terminals Directory card 500 page paper tray Activation kit PCL 6 and SGScript depending on model Companion Sui...

Страница 3: ...oading paper in manual mode 1 13 Installing the second paper tray depending on model or option 1 15 Installing the Duplex unit depending on model or option 1 16 Connections 1 19 Telephone and LAN conn...

Страница 4: ...irectory 4 8 5 OPERATION 5 1 Copying 5 1 Local copy 5 1 Specific copy settings 5 3 Sending model B 5 5 Document depositing 5 5 Choosing the resolution contrast 5 6 Dialling 5 7 Transmitting Over the F...

Страница 5: ...ning 6 14 Servicing 6 17 Scanner calibration 6 17 Incidents 6 17 Printer errors 6 18 Scanner incidents 6 22 Miscellaneous incidents 6 24 Machine packing and transportation 6 25 Characteristics 6 26 Un...

Страница 6: ...ements of Directive R TTE 1999 05 EC For user safety in accordance with Directives 73 23 EC For electromagnetic interference in accordance with Directive 89 336 EC The manufacturer declares that the p...

Страница 7: ...cted 12 Recto Verso print indicated On duplex mode activated Out printing mode deactivated 13 Indicator reserve Toner On end of toner Flashing near the end of toner 14 Indicator printer paper jam 15 D...

Страница 8: ...de deactivated 15 Indicator reserve Toner On end of toner Flashing near the end of toner 16 Indicator printer paper jam Flashing non printed document s in memory or being received Out reception imposs...

Страница 9: ...as the following characteristics Choose a location that is well ventilated Make sure that you do not block the aeration grill located on the left side of the terminal When installing the terminal clos...

Страница 10: ...e terminal off or open any of its covers during a print operation Never place flammable gasses liquids or objects that generate magnetic forces near the terminal When unplugging the power cord always...

Страница 11: ...mediately turn it off unplug it and contact your dealer Failure to take this imme diate action creates the danger of fire or electrical shock Paper for printer do not use paper previously printed by y...

Страница 12: ...ne out of the shipping box Check that the following parts are in the box Cardboard box Terminal Document feeder Output tray Printer paper printer tray Mains power cord model depending on country Insta...

Страница 13: ...N MODEL OR OPTION Remove the plastic bags and check for the parts illustrated below Installing the additional paper tray refer to paragraph Installing the second paper tray depending on model or optio...

Страница 14: ...NDING ON MODEL OR OPTION Remove the plastic bags and check for the parts illustrated below Installing the Duplex unit refer to paragraph Installing the Duplex unit depending on model or option page 1...

Страница 15: ...r drum cartridge pre installed in printer Mains lead depending on country Document feed tray for scanning Adjustable paper guide On Off button tray optional 500 pages Parallel PC port Chip card reader...

Страница 16: ...THE REMOVEABLE PARTS This section details the installation of the terminal s removable parts INSTALLING THE SCANNER PAPER TRAY Secure the document feeder by fitting the two clips B in the notches A pr...

Страница 17: ...Installation 1 9 INSTALLING THE PRINTER OUTPUT STACKER Insert the two clips B of the stacker into the notches A provided for this purpose A B...

Страница 18: ...nstallation INSTALLING THE PRINTER PAPER TRAY Laying the tray with the left and right clips to the printer slowly press the tray until it has dicked against the bottom of the notches as shown in the d...

Страница 19: ...the right in order to push both paper size guides to the left or to the right Put a stack of paper into the tray do not put in more than 250 pages In case of letterhead paper be sure to place the pape...

Страница 20: ...nstallation Caution Do not add paper to the tray whilst the machine is printing Replace the printer paper tray cover Paper useable in the printer Printer paper tray 60 to 90 g m2 Manual feed 60 to 160...

Страница 21: ...p LOADING PAPER IN MANUAL MODE When printing on special paper such as 60 to 160 g m2 maximum color paper or transparent file laserprinter compatible you should load the paper manually up to 10 sheets...

Страница 22: ...1 14 Installation Adjust to the size of the paper or film using the paper size guide 1 or 2 1 2...

Страница 23: ...Align the coupling pins of the additional paper tray unit with the corresponding notches in the bottom of the printer 3 Remove the paper tray cover 4 Press the support plate located on the paper tray...

Страница 24: ...nnection the duplex unit will enable you to print receive faxes or to receive local photocopies in mode Switch off your terminal and pull out the mains plug Take the duplex unit out of its box and rem...

Страница 25: ...Installation 1 17 Insert the two plastic clips B in the two slots A provided for this purpose Hold the module in its housing tip the access door to the two blue coloured locking clips backwards B E...

Страница 26: ...fter the other A while rotating them of a turn clockwise to lock the duplex unit to the back of your terminal Once the module is locked in position close the door The module is now ready to operate Re...

Страница 27: ...19 CONNECTIONS Make sure the On Off switch is in position o Off A B C D E y g A Parallel port depending on model B USB Port C LAN socket depending on model D Mains plug E Mains power cord model depend...

Страница 28: ...ted to your terminal POWER LINE CONNECTION AND SWITCH ON Caution Refer to safety procedures in the chapter on Safety Plug the end of the mains power cord E into the socket D of the terminal and the ot...

Страница 29: ...NG STARTED NAVIGATION METHODS PRESENTATION The navigator gives you access to the menus visible on screen The navigator This navigator has 4 keys and allows you to move within the menus available on yo...

Страница 30: ...ol used Select the next line in a menu OK Select the previous line in a menu Confirm entry and go to the following menu Return to the previous menu C Confirm and exit from the current menu Exit withou...

Страница 31: ...access Direct function access Menu driven access You can print the guide to find out the number of a function by pressing the key or by scrolling through the menus as indicated below depending on mod...

Страница 32: ...m the stand by mode Press successively the key and dial the number of the required function Validate your choice by pressing OK GUIDE TO FUNCTION LIST MODEL A 51 FUNCTIONS LIST 52 LOGS MAIN MENU 2 SET...

Страница 33: ...HT Printed sheets counter p 5 19 84 OK COPY CIS scanner settings p 5 15 841 OK RESOLUTION Resolution type choice p 5 16 842 OK ZOOMING Zoom setting p 5 16 843 OK ASSEMBLED Assembled or not copy choice...

Страница 34: ...ception settings 241 OK REC PAPER Accept reception without paper p 3 6 242 OK NBR OF COPIES Number of copies of received documents p 3 6 244 OK DUPLEX Received fax printing in Recto Verso mode p 3 7 2...

Страница 35: ...wait queue p 5 12 65 OK PRINT LIST Printing of the command list p 5 12 MAIN MENU 8 ADVANCED FCT Functions Function description Page 80 OK CALIBRATION Scanner calibration p 6 17 81 OK LOCK Activate an...

Страница 36: ...OK SUPPLIER Choix du fournisseur d acc s p 3 13 92 OK INIT PROVIDER Initialisationof your ProviderA p 3 13 921 OK MESS SERV Message service parameters p 3 13 9211 OK IDENTIFIER Message service identi...

Страница 37: ...ther parameters listed below Date Time At any moment you may change the date and time on your terminal To change the date and time 21 OK SETUP DATE TIME Enter the numbers of the required time and date...

Страница 38: ...keep confidential documents in storage and to avoid printing them as you receive them The Messages indicator light lets you know the state of your Fax answering machine Light on the answering machine...

Страница 39: ...reviously installed the duplex module and the additional paper tray at the back of your terminal After installing the Duplex module at the back of your multi function terminal you can print faxes rece...

Страница 40: ...the printer will switch to standby after a delay in minutes of NON operation or during the period of time of your choice 10 RX HEADER 1 WITH 2 WITHOUT B If this parameter is on all documents received...

Страница 41: ...80 TONER SAVE 1 WITH 2 WHITHOUT A AND B Makes printing lighter to save toner cartridge ink 90 RAW PORT 9100 B RAW network print port connection 91 PRINTER ERROR TIMEOUT 30 mn B Time out before documen...

Страница 42: ...d below LOCAL NETWORK SETTINGS Automatic configuration We recommend that you carry out a manual configuration of your terminal The automatic configuration of the local network settings may be consider...

Страница 43: ...es These names which can be used with the network options are used to identify your terminal machine from a PC connected to a local network for instance with the name IMP NETWORK 1 2546 OK SETUP LOCAL...

Страница 44: ...e OK key Activate the access locking 8331 OK ADVANCED FCT FAX SERVER LOCK VER ACCES Enter your interlock code and validate by pressing the OK key Using the or keys of the navigator choose the AVEC opt...

Страница 45: ...will provide you with these parameters as soon as you are registered with them The parameters are divided in three categories message service allows you to define the message service identifier the m...

Страница 46: ...e messaging service or AUTHENT SPEC to define other identification parameters then validate with Access to SMTP authentification parameters by pressing OK key When you select AUTHENT SPEC carry out th...

Страница 47: ...requency to the Internet as well as the transmission type for your documents the E mail sorting defines treatment for all stored E mail messages received 91 SUPPLIER PROVIDER 1 MESSAGE SERVICE 9211 EM...

Страница 48: ...K to confirm A connexion will be established every three hours default value Changing the connection hours PUNCTUAL type 943 OK INTERNET SETTINGS PERIOD With the PUNCTUAL mode use the or navigator arr...

Страница 49: ...ou have three choices F X ONLY lets you poll and print E Mails in your machine PC ONLY lets you keep your E Mails in you mailbox for later use with a computer no E Mail poll SHARE PC lets you if your...

Страница 50: ...r more of your subscriber s Internet mailboxes all fax Internet documents waiting for transmission If you are sending to a computer the transmitted fax will be received as an attachment to an E Mail R...

Страница 51: ...e times or twice if no BIS appears Programmed connection An automatic connection to the Internet depends on how your machine is programmed and more particularly on the standard settings refer to parag...

Страница 52: ...3 16 Setting your machine...

Страница 53: ...ubscriber list is made from the subscriber records already stored For all subscriber records or subscriber lists you may create consult modify contents delete print the directory You may save and if n...

Страница 54: ...ust created a new record fill in it by first entering your subscriber s name then validate with OK Remark you can stop the list creation at any time by pressing Enter the person s fax number and press...

Страница 55: ...ds already stored For each list fill in the following lines NAME of the list NUMBER ASSIGNED to the list this number is automatically assigned by the fax It allows quick access to the answering machin...

Страница 56: ...pressing The list ID number will automatically appear on the screen if you wish to modify this number you may do so by choosing another free number and validate with OK Press to confirm your entry Fro...

Страница 57: ...RY MODIFY The directory appears in alphabetical order Use the or keys to select the subscriber list L you wish to modify and press OK to confirm Modify the line or lines in the subscriber record or su...

Страница 58: ...x machine as an electronic file This file must be in a specific format and must not comprise more than 500 entries The process of importing a directory uses electronic mail as the transfer mechanism T...

Страница 59: ...sv jonesdirectory csv or simply directory csv Create an e mail addressed to your fax E mail address attach the file to it and send your message via your mail server Your fax will receive the e mail co...

Страница 60: ...export a directory from a fax machine as a text file and send it to any mail client be it PC or fax based in the form of an e mail attachment entitled directoryxxx csv To export the directory 18 OK DI...

Страница 61: ...photocopies depending on model or option This function is available for photocopying if you have previously installed the duplex module and an additional paper tray at the rear of your terminal Remark...

Страница 62: ...K key Using the keys or select the degree of brightness and confirm with the OK key Select the collation mode COPY ASSEMBLED or NOT ASSEMBLED and confirm with the OK key Using the keys or or the numer...

Страница 63: ...quired using the keys of the digital key pad Validate the choice with the OK key 843 OK ADVANCED FCT COPY ASSEMBLED The ASSEMBLED parameter is used to define the choice of your printer outputs either...

Страница 64: ...OK key 851 OK ADVANCED FCT SCAN PRINT PAPER Select NORMAL or THICK paper using keys and Validate your setting by pressing the OK key Remark 1 When THICK paper type is selected the print speed is slow...

Страница 65: ...ENDING MODEL B Documents sent over the Internet are first memorised and sent at the time of Internet connection You can send black and white documents TIFF format or colour documents JPEG format DOCUM...

Страница 66: ...he bottom of the display screen To be used for docu ments with very fine or small character drawings Photo mode symbolised by Photo at the bottom of the display screen To be used for photogra phic doc...

Страница 67: ...keypad add the remaining letters until your subscriber s name is complete Assigned number dialling Press key Your terminal lists the subscribers records and lists in the Directory in alphabetical orde...

Страница 68: ...faxes received to a directory contact To use this function you have to perform two operations set the rerouting address of the fax and activate rerouting Activate rerouting 391 OK FAX REROUTING ACTIVA...

Страница 69: ...r to paragraph Dialling page 5 7 then press At the end of transmission the initial screen is displayed TRANSMISSION OVER THE INTERNET Sending a black and white document to an E Mail address Position t...

Страница 70: ...to an E Mail address You can send a typed message to an E mail mailbox You can also add an attachment to this keypad message the attachment is a scanned paper document Access through the menu 95 OK IN...

Страница 71: ...to scan with the flat scanner the unit will scan the other pages Put your second page to scan select NEXT and validate with OK Press key Set contrast and resolution if necessary refer to paragraph Ch...

Страница 72: ...Select B W SCAN to send a document in black and white or COLOR SCAN to send a document in colour Validate with OK key this setting may be changed at any time during the send procedure with the colour...

Страница 73: ...ng commands CNX Internet connection NET Internet transmission immediately perform a transmission from the waiting queue print a document in storage waiting to be transmitted or in deposit print the wa...

Страница 74: ...MMANDS PRINT LIST A document called COMMAND LIST is printed CANCELLING A TRANSMISSION IN PROGRESS Cancelling a transmission in progress is possible whatever the type of transmission but varies dependi...

Страница 75: ...ade by your terminal An automatic print out will take place after every 30 transmissions However you may request a print out at any time Each log incoming or outgoing contains a table with the followi...

Страница 76: ...SG Script fonts 58 OK PRINT SGSCRIPT FONTS Your fax prints the list of fonts COUNTERS At any time you may consult the activity counters of your machine To get access to the counters of the machine 82...

Страница 77: ...ready registered the machine asks you to give the former code before allowing you to modify it Locking the keyboard This function allows you to prevent access to non authorised persons An access code...

Страница 78: ...an still send documents to an E mail address 95 and get connected 93 To access the Internet settings locking menu 814 OK ADVANCED FCT LOCK LOCK PARAMETERS Enter the four digit locking code with the nu...

Страница 79: ...t attempt to oil the machine Always gently close the cover and avoid vibrations Do not open the cover while printing Never try to dismantle the machine Do not use paper that has stayed in the paper tr...

Страница 80: ...r this purpose the chip card supplied with each toner cartridge must be read by the machine each time a new consumable item is installed Replacing cartridges Replacing the toner cartridge To replace t...

Страница 81: ...h 2 Remove the drum toner cartridge assembly Caution In order to protect the environment do not throw away the used toner cartridge Used cartridges should be disposed of in accordance with local regul...

Страница 82: ...6 4 Maintenance 4 Separate the drum cartridge from the toner cartridge 5 Remove the new toner cartridge from its box holding it firmly in both hands Drum cartridge Toner cartridge...

Страница 83: ...Maintenance 6 5 6 Shake the toner cartridges alternately in the directions shown by the arrows in the illustration below 7 Remove the protective plastic strip from the cartridge as shown below...

Страница 84: ...quality of your faxes and your local photocopies Caution Do not touch the metal parts located on the side of the toner drum cartridge set as shown below to prevent causing damage due to possible stati...

Страница 85: ...e toner drum cartridge in the printer as shown below 10 Close the printer cover pressing it carefully but firmly until it clicks into position Press OK on the scanner keypad The display shows TUE 02 A...

Страница 86: ...l screen Press OK Once the chip card has been read the display shows Remove the card Caution If the following is displayed check that you have inserted the chip card the right way up Caution If the fo...

Страница 87: ...Maintenance 6 9 Replacing the drum cartridge To replace the drum cartridge proceed as shown below When the display shows 1 Open the printer cover CHANGE DRUM OK TO CONFIRM...

Страница 88: ...ispose of the drum cartridge according to the local regulations in force Caution The fusing unit located inside and at the bottom of the printer may become burning hot when the machine operates Avoid...

Страница 89: ...deterioration to the print quality of your faxes and your local photocopies Caution Do not touch the metal parts located on the side of the toner drum cartridge set as shown below to prevent causing...

Страница 90: ...6 12 Maintenance 6 Insert the new toner cartridge in the drum cartridge until locked in place 7 Insert the toner drum cartridge in the printer as shown below...

Страница 91: ...til it clicks into position Press the OK key on the scanner control panel The display shows Insert the gauge card supplied with the drum cartridge into the card reader ensuring that the chip is entere...

Страница 92: ...d the chip card the right way up Caution If the followingis displayed remove your card and insert it the right way up CLEANING Cleaning the scanner s reading devices When one or more vertical lines ap...

Страница 93: ...n become very hot during operation To avoid injury do not touch Wait for at least 10 minutes after the printer has been turned off and make sure that the fusing unit has cooled before cleaning the int...

Страница 94: ...4 Put the drum tone cartridge set back in place and refer to the Replacing Cartridges paragraph page 6 2 5 Close the printer cover connect the power lead and power the machine using the switch locate...

Страница 95: ...fuses the connection the service is temporarily unavailable If this error always occurs check the Internet connection parameters Code 43 Xmission server unavailable Cannot connect to the SMTP server f...

Страница 96: ...he toner cartridge Proceed as indicated Replacing the toner cartridge page 6 2 CHANGE DRUM OK TO CONFIRM Replace the drum cartridge Proceed as indicated Replacing the drum cartridge page 6 9 ILLEGIBLE...

Страница 97: ...erminal If the problem persists contact your supplier PAPER SIZE ERROR Check paper size A4 LETTER PAPER JAM UPPER RV MODULE Paper jam in top part of duplex module Open the top access door of the modul...

Страница 98: ...6 20 Maintenance Remove any jammed sheets Reinstall the drum toner cartridge set refer to Replacing Cartridges paragraph page 6 2 Correctly close the front and rear covers of the printer A...

Страница 99: ...he figures below show different type of paper jam you might experience when using your machine Remove any stuck sheets as shown by the arrow depending on where the paper jam occurs At the printer outp...

Страница 100: ...nner paper jam When a paper jam occurs the following message appears on the control panel screen REMOVE DOCUMENT If jams often occur in a specific part of the unit the latter needs to be checked clean...

Страница 101: ...Maintenance 6 23 Open the scanner cover Remove the jammed paper A without tearing it Then close the scanner cover A...

Страница 102: ...the screen At the start and during scanning REMOVE DOCUMENT appears on the screen Remove the document or press key Check the thickness of the document 50 sheets of paper of 80 g m2 Iron out the sheet...

Страница 103: ...the mains plug 2 Remove the connection lead to the telephone line depends on model and the mains lead the document feeder tray the printer output tray and the paper tray pack in the original boxes 3...

Страница 104: ...104 F with a maximum difference of 10 C per hour Operating humidity Operation or storage 20 to 80 RH without condensation with a maximum difference of 20 per hour Original document size Width 216 mm m...

Страница 105: ...on model or option SG Script PostScript level 2 language emulation and PostScript level 3 language emulation with configuration file B depending on model or option Specifications may change for impro...

Страница 106: ...6 28 Maintenance...

Страница 107: ...he unit s mains plug may be the only way to disconnect the unit from the power network Therefore you must respect the following Your unit must be connected to a mains outlet located nearby The mains o...

Страница 108: ...aper with a 5 max black and white ratio The service life of the toner cartridge mainly depends on the type of printed document and the average number of pages per print operation Drum cartridge The st...

Страница 109: ...anonyme directoire et conseil de surveillance au capital de 36 405 229 e 562 082 909 R C S PARIS 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE http www sagem com 251444159A Data subject to change withou...

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