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Sage Pay - Verifone Engage V400c Plus User Guide

Sales and Refunds

Receipts and Reports

Processing a Contactless Sale

•  Enter amount or select sale and  

enter amount

•  Customer must tap card/phone

•  If device beeps card has been read 

•  Follow on screen instructions

Processing a Sale using Chip and Pin

•  Enter amount or select sale and  

enter amount 

•  Insert card into terminal 

•  Enter PIN if prompted

•  Follow on screen instructions

Processing a sale Swiping the Card

•  Enter amount or select sale and  

enter amount

•  Swipe card along side of terminal 

•  Follow on screen instructions

Processing a Contactless Sale

•  Select Duplicate from menu

•  Enter the sequence number from 

receipt

•  Follow on screen instructions

•  If you don’t enter a sequence number 

and press OK the last transaction 

receipt will be duplicated 

Void Transaction

•  Select Void from menu

•  Enter the sequence number from 

receipt

•  Follow on screen instructions

•  If you don’t enter a sequence number 

and press OK the last transaction 

will be void

Keyed Customer Present/Customer 
Not Present 

•  Enter amount or select sale and  

enter amount

•  Key in the customer card number 

•  Answer if customer is present or not 

•  Answer on screen questions

•  If customer isn’t present there may 

be extra questions or checks

Processing a Refund

•  Whether it be Contactless, Chip, 

Swipe or Keyed

•  Select refund from the menu and 

follow the on screen instructions.

Printing a Report

•  Select reports

•  Enter the management password, if 

prompted

•  Select the relevant report option to 

print 

•  Following features are optional 

depending on what was ordered for 

device. 

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