18
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Grinder does
not start after
pressing
START|CANCEL
button
•
Grinder not plugged in.
•
Bean hopper not attached
correctly.
•
Grinder has overheated.
•
GRIND TIME dial
is on 0 seconds.
•
Plug power cord into
power outlet.
•
Lock bean hopper into position.
Refer to the Bean Hopper section
on page 10.
•
Leave for 20 minutes to cool down
before using again.
•
Rotate the GRIND TIME dial
to increase grind time.
Motor starts but
no ground coffee
coming from
grind outlet
•
No coffee beans in bean
hopper.
•
Grinder/bean hopper
is blocked.
•
Fill bean hopper with fresh
coffee beans.
•
Remove bean hopper. Inspect
bean hopper and burrs for
blockage. Refer to the Cleaning
Conical Burrs section on page 16.
Can’t adjust the
Grind Size Collar
•
Grind Size Collar too tight.
•
Coffee beans and grinds
caught in the burrs
•
Hopper not installed
correctly.
•
Rotate the Bean Hopper to turn the
Grind Size Collar to adjust grind
settings.
•
Run the grinder by pressing the
START|CANCEL button while
turning the Hopper.
•
Unlock the hopper and install
as per instruction. Refer to the
Bean Hopper section on page 10.
Unable to lock
bean hopper into
position
•
Coffee beans obstructing
bean hopper locking
device.
•
Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock the
hopper into position & try again.
Not enough/
too much coffee
grind
•
Grind amount requires
adjustment.
•
Use GRIND TIME dial to fine
tune the amount more or less.
Portafilter
overfills
•
It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop?
•
Press the START|CANCEL button
to pause operation.
•
Unplug power cord from
power outlet.
