12
POSSIBLE PROBLEM EASY SOLUTION
The ‘preheat’ alert sounds
at a lower temperature than
what is displayed on the
LCD screen.
• The ‘preheat’ alert sounds at 75% of the target temperature.
This provides the fastest, combined preheating and cooking time.
• This is because when the ‘preheating’ alert sounds, signalling
the user to open the oven door and insert food, there is dramatic
temperature loss inside the oven. If the alert sounded at 100%
of the target temperature, opening the door would mean a lot of
this waiting time is “wasted.” We have calculated that by sounding
the alert at 75% of the target temperature, followed by the oven
door being opened to place food inside the oven, that we still
recover to the target temperature up to 2 minutes faster. This
is why the temperature on the LCD screen does not match the
target temperature at the ‘preheat’ alert. In total, it takes the oven
approximately 8–10 minutes from start-up, including opening the
oven door when the ‘preheat’ alert sounds, to reach the target
temperature. To ensure the fastest heat up time, the Sage oven uses
the maximum allowable power from the outlet (1500W for baking,
2400W for toasting).
The LCD screen displays
‘E01.’
• The LCD screen will display ‘E01’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Customer Service.
The LCD screen displays
‘E02.’
• The LCD screen will display ‘E02’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Customer Service.
The LCD screen displays
‘E03.’
• The LCD screen will display ‘E03’ if the oven temperature is above
the set maximum limit. Remove the plug from the power outlet,
allow the oven to cool for 15 minutes, then plug back in.
• Call Sage Customer Service if the ‘E03’ message continues.
The LCD screen displays
‘E04.’
• The LCD screen will display ‘E04’ if the room temperature is below
the set minimum. Unplug the oven and relocate to a warmer area.
The LCD screen displays
‘E05.’
• The LCD screen will display ‘E05’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Customer Service.
