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Your Personal Pendant

Your personal pendant should be 

worn at all times including while 

sleeping. It is waterproof and should 

be worn in the bath or shower.

Requesting Help

If you need help at any time of the  

day or night, press and hold the 

button on your personal pendant  

for three seconds.
The outer rim will then flash  

red to let you know your  

call for help is being sent.  

Alternatively, press the large  

HELP

 button on the base unit.

Talking to Your Operator

If you request help, you will hear a  

loud ten second warning tone and 

then your system will connect to the 

Monitoring Centre. When you hear 

the operator, you can communicate 

with them by speaking to the  

base unit.

For assistance call Safety Link 1800 813 617

Care of Your Pendant
 

AVOID

 directly spraying the pendant with perfume, insect  

 

repellent, or similar chemicals

 

CLEAN

 with mild detergents only

 

RECOMMENDED

 - warm damp cloth is usually sufficient

Cancelling an Alarm

During the loud, ten second warning 

tone, you can cancel the alarm on  

the base unit by pressing the 

CANCEL button.

Front Label - Status Indicator Lights
 

On

 - a continuous green light indicates that the base unit is on.  

 

A green flashing light signifies system errors. 

 

Cellular

 - this light will flash red when there is no cellular  

 

connection. When the base unit has good cellular connection,  

 

this light will be off (normal status). 

 

Check Power

 - this will flash red when there is a problem with  

 

the power connection and it needs to be checked.  

 

An audible message will also play. 

 

Check Phone

 - this will flash red to indicate when the phone    

 

 

connection is not available and needs to be checked.  

 

An audible message will also play (if installed using a land line).

 

Test Pendant

 - this light is no longer in use.

On
Test Pendant

Cellular

Check Phone

1800 813 617

Check Power

Play Message

CANCEL

HELP

Daily Call

1.....2.....3.....

Do you 

need help?

Optional

Pressing Your Daily Call Button*

Press the DAILY CALL button every 

morning to let the Monitoring 

Centre know that you are up. If we 

do not receive the ‘Daily Call’ alert 

by 11am, the Monitoring Centre will 

phone you to make sure that you 

are OK. 

*This feature is an optional extra.

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