For more help and resources, call 1-800-544-1108 or visit www.safety1st.com
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16
Troubleshooting
Troubleshooting
Parent Unit is
continuously beeping
- Baby Unit is not turned On
- Parent Unit is too far away from Baby Unit
- Verify that Baby Unit is On
- Verify that Parent Unit is within range of Baby Unit (See Link Indicator on page
10
)
Fully charge battery
Audio feedback
(squealing)
- Parent Unit is too close to Baby Unit
- Move Parent Unit further away from Baby Unit
- Turn down volume on Parent Unit to mute to get minimum feedback
Weak sound coming
from Parent Unit
- Volume too low
- Battery may be low
- Protective cling is still on
Parent Unit or Baby Unit
- Speaker or microphone could be blocked
- Adjust volume
- Recharge batteries
- Make certain nothing is blocking camera microphone
- Remove protective cling
Low Battery LED
turns on red
- Batteries are low
- For Parent Unit, recharge battery using AC adapter
- For Camera Baby Unit, change batteries or plug into AC adapter
There is a delay in my
audio/video signal
- To properly protect the user from
- This delay is normal as the monitor encodes and decode the information
to protect your privacy
interference, you may perceive a slight delay
in sound and video if you are next to the
user while looking at the image.
- Normal operation
Product battery life
seems shorter than
expected
- Parent Unit was not charged properly
- Parent Unit was not fully charged
- Refer to battery charging instructions on pages 5 & 6
- Use Video On/Off Button feature (See page 10) to extend battery life
-
I’m hearing strange
noises on my Parent
Unit
- The microphone can pick up ambient noise in
the room like air conditioning, heating
systems and low volume electrical equipment.
This could interfere with the quality of the
sound output
- Look for any noise source in the baby’s room. Remove noise source or move
Baby Unit away from the source