INTEGRA-X User Manual
WEB GUI
SAF Tehnika JSC
88
System
Diagnostic
Download troubleshooting file
By navigating to the “Download troubleshooting file” a .tar.gz archive containing various
troubleshooting data files will be automatically generated and downloaded to your PC.
When contacting SAF technical support team ([email protected])
regarding troubleshooting issues, please always provide the troubleshooting file.
Figure 3-98 troubleshooting file download
Clicking on the ”Download troubleshooting file” will open a prompt window
asking
to confirm troubleshooting file download process.
Figure 3-99 Confirmation window for troubleshooting file download
Click on
Yes
button will start process which will download troubleshooting file archive package
to your hard disk drive (“Downloads” folder of your browser).
File contents:
config.txt
Saved system configuration file
conf
Subfolder with last configuration files.
devel.tar.gz
For debugging only
eventlog.txt
Alarm-event log file
Perflog.xml
Performance log with maximum 1440 entries for 1, 15 and 60-minute
intervals