73
ENGLISH
73
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.saeco.com/support
for a list of frequently asked questions or con-
tact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at
www.saeco.com/support
.
Machine actions
Causes
Solutions
Error Code 1
Coff ee grinder blocked.
Coff ee outlet duct clogged.
Thoroughly clean the coff ee
outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.
Error Code 3-4
Brew group blocked, cannot be
pulled out.
The brew group is out of place.
Close the service door. Turn
off and back on the machine.
The brew group automatically
returns to the initial position.
Error Code 5
Water circuit error.
Air in the water circuit.
Remove and put back the water
tank a few times, making sure
it is properly reinserted. Check
that the water tank compart-
ment is clean.
If the fi lter is installed,
remove it. Turn off and back on
the machine. Thereafter place
the fi lter back.
