7
TROUBLESHOOTING
If you have trouble operating SACKit Touch 400, please search the following options for solving
the problem. If these solutions do not help fix your problem, please contact our customer service at
info@sackit .dk .
I experience issues with stability and connection
Try to delete the pairing between SACKit Touch 400 and your device on the device . You do this by
accessing the Bluetooth settings on your device and choose “SACKit Touch 400”. Now pair
SACKit Touch 400 and your device by following the description found on page 6.
SACKit Touch 400 is not playing music while connected to my device
•
Please check volume on your audio device to make sure it is outputting sound.
•
If you use in-line please make sure that the 3.5mm plug is fully inserted into your audio device and
headset. And please make sure the headphone plug and audio device’s jack sticks are clean
•
If SACKit Touch 400 is used wirelessly and still is not playing music, you manually have to choose
toplay from SACKit Touch 400 in your device settings. Please refer to the instruction of your
device orspecific app for further information.
I’m hearing a beep-sound in my headset
•
When SACKit Touch 400 makes a beep-sound, they need recharging. Please charge your headphones
fully .
I don’t feel like SACKit Touch 400 is comfortable to wear
• Please adjust the length headband by pull/pushing the earcups to adjust to headset for a comfortable
fit.
I can’t turn on my SACKit 400
• Please recharge your headset by leaving the headset in the charger for minimum 4 hours .
Содержание Touch 400
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