30
GENERATOR
TROUBLESHOOTING
GENERATOR TROUBLE SHOOTING GUIDE
First check below common start up issues:
Does the unit have fuel in it? Is the engine oil filled up to the threads?
Have you changed/cleaned spark plug?
If the above checklist has been conducted, please refer to the points below:
Problem
Possible Cause
Suggested Correction
Engine will not start
Low on fuel or oil content
A fuel or oil
Engine On/Off switch in “Off” position
Turn the engine switch to “On” position
Faulty spark plug
Replace or clean spark plug
Choke lever in wrong position
Adjust chose lever
Fuel shut-off valve in closed position
Open fuel shut-off valve
Unit loaded during start-up
Remove load from unit
Spark plug wire loose
Attach wire to spark plug
Old fuel in carburettor
Open drain screw until fresh fuel runs through
No electrical output
Faulty receptacle
Have service centre replace receptacle
Overload has been triggered
Remove all appliances. Stop the generator, and
restart. Reconnect appliances but with reduced
load
Faulty power cord
Have an electrician replace cord
Master 240V switch turned off
Check the master 240V switch is ON
Repeated overload
Overload
Reduce load
Faulty cords or equipment
Check for damaged, bare, or frayed wires on
equipment. Replace.
Generator overheating
Generator overloaded
Reduce load
Insufficient ventilation
Move to adequate supply of fresh air
Blocked exhaust / spark arrestor
Spark arrestor and muffler screen should be cleaned
regularly.
Generator keeps stopping or
is operating rough
Check oil level
Add oil so oil is at the correct level
Generator not sitting on flat and level
surface
Move generator to a level and flat surface
Motor needs to be cleaned of carbon
Remove, check and clean spark arrestor if needed.
Remove, clean or replace spark plug
Fuel not getting through the motor
Check fuel filter, if clogged, replace.
Blocked exhaust / spark arrestor
Spark arrestor and muffler screen should be cleaned
regularly
No DC output
DC circuit breaker requires resetting
Remove load from generator. Allow the reset to
cool and then press reset
Reset button continues to open when
load is applied
Check polarity to battery being charged. Red to
positive, black to negative
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