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APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
A.1 Camera reset
To reset the camera while it is in use:
1. Press and hold the Reset button for 3 seconds.
2. Wait for the camera to reboot.
A.2 Set to factory default settings
The camera network settings can be forced to the initial (factory default) settings:
•
IP address – reset to 192.168.0.1
•
Subnet mask – reset to 255.255.0.0
•
Gateway – reset to 192.168.0.1
•
User ID – reset to root
•
Password – reset to pass
To force the camera to the factory settings:
1. Disconnect the power (adapter) from the device.
2. While pressing and holding down the Reset button, connect the power to the camera.
3. Release the Reset button 5 seconds after powering on the camera.
4. Wait for the camera to reboot.
A.3 Checking your Firmware
Firmware is software embedded in the camera that determines many of its features and functionality.
The current firmware version number in your camera can be found by viewing video from the camera in
IE, and then clicking
SETUP
>
About
>
Version
. Contact Supercircuits Support for up to date firmware.