TROUBLESHOOTING
If these solutions do not solve the problem, contact an authorised service centre.
Problem
Possible cause
Solution
The product does not
start.
The battery charge is low.
Charge the battery.
The charger is connected to the product.
Disconnect the charger from product.
The start key is not installed or is in the
OFF position.
Insert the start key, and turn it to the ON position.
Poor battery cable connections
Check and clean all the battery connections.
The product does not
move.
The start key is not installed or is in the
OFF position.
Insert the start key, and turn it to the ON position.
The parking brake is engaged.
Disengage the parking brake.
The brake pedal is pressed and/or
accelerator pedal is not pressed.
Release the brake pedal, and step on the accelerator pedal.
The charger is connected to the product.
Disconnect the charger from product.
The product is cutting
grass unevenly.
The tyre air pressure is uneven.
Check the air pressure in all four tyres.
The mower deck is not level.
Perform cutting deck level adjustment.
The blade is worn, bent, loose, or dull.
Replace the blade.
There is build-up of debris under the
product.
Clean the underside of the mower deck.
The mowing speed is too fast.
Mow at a slower speed.
The product is not
mulching properly.
There are wet grass clippings sticking to the
underside of the deck.
Wait until the grass dries before mowing.
The grass is too high.
Mow once at a high cutting height, then mow again at the
preferred height.
The blade is worn, bent, loose, or dull.
Replace the blade.
The mowing speed is too fast.
Mow at a slower speed.
The product is
vibrating at a higher
speed.
The blade is unbalanced, loose, or
excessively or unevenly worn.
Replace the blade.
The motor shaft is bent.
Stop the motor, and remove the start key. Inspect the product
for damage. Have the product serviced by an authorised service
centre before restarting.
Poor grass discharge.
The side discharge chute or opening is
plugged.
Clean the side discharge chute and opening.
The grass is wet.
Allow grass to dry before mowing.
The mowing speed is too fast.
Mow at a slower speed.
The grass is too high.
Mow once at a high cutting height, then mow again at the desired
height.
Содержание RM300E
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