User Manual
13
TROUBLESHOOTING
Problem
Possible cause
Solution
The handle is not in
the correct position.
The handle is positioned incorrectly.
Check and ensure that the lower part of handle is pushed
fully back and snapped into proper position.
The handle knobs are not tightened.
Tighten the handle knobs.
The mower does
not start.
There is no petrol.
Fill the mower with petrol. If the mower still does not start,
contact an authorised service centre.
The engine is flooded.
Wait for 15 minutes, then try starting the mower again.
Refer to Starting/Stopping the mower section.
Old fuel
.
Only use fresh fuel. Fuel over 30 days old may prevent
the product from starting.
No spark.
Check spark. Remove spark plug. Reattach the spark plug
cap and lay spark plug on metal cylinder. Pull the starter
rope and watch for spark at spark plug tip. If there is no
spark, repeat test with a new spark plug.
The starter rope is harder to pull now
than when it was new.
Contact an authorised service centre.
The mower is hard
to push.
The grass to be mowed is too tall.
The mower housing and blade is being
dragged through heavy grass.
The cutting height is too low.
Raise the cutting height.
T h e m o w e r i s
vibrating at a higher
speed.
The blade is unbalanced.
Replace the blade.
The motor shaft is bent.
Stop the product. Make sure that all moving parts have
come to a complete stop. Allow the product to cool down.
Disconnect the spark plug wire. Inspect for damage. Have
the damage repaired by an authorised service centre
before restarting the product.
Mower not mulching
properly
Wet grass clippings sticking to
the underside of the deck.
Wait until the grass dries before mowing.
The grass catcher
is not being filled
up with grass even
though grass is
being cut from the
lawn.
The discharge chute is blocked.
Stop the product. Make sure that all moving parts have
come to a complete stop. Allow the product to cool down.
Disconnect the spark plug wire. Remove grass catcher
and lift discharge chute cover. Beware of the sharp blade
and avoid contact. Remove the debris from the discharge
chute.
Cutting height set too low.
Raise the cutting height. Cutting very wet grass at a low
cutting height will also greatly hinder the ability of the
mower to throw the grass to the catcher. We recommend
raising the cutting height or cutting the grass when it is
not as wet.
