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X. Limited Warranty
Rydeen North America Inc. (a manufacture
r of “Rydeen" products)
warrants this product (BSS1)
only to the original purchaser as described following:
Warranty Coverage
This warranty covers all defects in material and workmanship except as specified below.
1. Installation by anyone other than an authorized Rydeen Mobile Retailer may void the
warranty.
2. Any products distributed outside of the USA by Rydeen North America Inc. (Rydeen) or
which is not purchased in the USA or Canada
3. Any product(s) which are purchased from an unauthorized retailer (in-store or online).
4. Any products in which the serial number label or the model number label are removed,
torn, modified or replicated.
5. Any damage defects or malfunctions resulting from any of following:
a) When defect occurs during shipment of product (freight carrier's responsibility).
b) Installation or removal of product.
c) Accidents, act of nature, misuse, abuse, neglect, unauthorized product modification or
failure to follow product owner's manual instructions.
d) Any repair or attempt to repair without RYDEEN authorization.
e) Any other cause which is not related to product defect.
f) Any cosmetic damages due to normal wear and tear.
g) Any consumable items (such as fuse or batteries).
If any problems develop with your Rydeen products during or after the Limited Warranty
Period, or if you have any questions regarding the operation or installation of the product, you
should contact your Rydeen retailer.
XI. To Obtain Warranty Service
If warranty service is required for your Rydeen product:
1. Please call Rydeen Customer Service Department at 1-877-777-8811 (within the USA
only), Monday
–
Friday between 9:00 AM to 4:00 PM Pacific Standard time and obtain a Return
Authorization Number (“RA”) Number.
2. Please pay for any shipping charge to Rydeen Customer Service Department.
Rydeen will pay the return shipping charge, if the repair or service was performed
during the warranty period. Rydeen will ship freight collect
(Recipient is responsible for shipping charge) if Rydeen determine the service was performed
outside of warranty period or exclusions described above. Rydeen will not accept warranty
service requests from outside of the U.S.A. even if product was purchased in the USA.
3. Please include a copy of your original purchase receipt including Rydeen
Product model number, purchase date, retailer name/address and a RA Number
whenever your product is sent for warranty service.
5. Shipping address for Rydeen Customer Service Department is following:
Rydeen North America Inc 2701 Plaza Del Amo, Unit 705, Torrance, California 90503, USA
