22
Problem
Potential reason
Potential solution
Too noisy
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been
placed correctly on the turntable and is not
hitting the walls/doors of the microwave
during operation.
2. Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct
size for the microwave and that they are not
hitting the walls/door of microwave during
operation.
Door not shutting/
locking
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been
placed correctly on the turntable and is not
stopping the door from shutting correctly.
2. Latches have
become deformed
If the microwave is within its warranty
period, please contact customer services
for further advice or take the microwave
back to the retailer it was purchased from
for a refund or replacement.
Turntable not
rotating
1. Turntable coupling
not fitted or tape not
removed
Check that the turntable coupling is fitted
correctly and the transportation tape has
been removed.
2. Turntable roller
ring not fitted or fitted
incorrectly
Check that the coupling has be placed
under the turntable and that it is position
correctly.
3. Glass turntable fitted
incorrectly
Check that the glass turntable has been
placed correctly on the turntable.
4. Turntable has
developed a fault
If the microwave is within its warranty
period, please contact customer services
for further advice or take the microwave
back to the retailer it was purchased from
for a refund or replacement.
SPARE PARTS
Turntable ring
Glass turntable
Turntable coupling