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RECYCLING

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To avoid environmental and health problems due to hazardous 

substances, appliances and rechargeable and non-rechargeable 

batteries marked with one of these  symbols must not be disposed of 

with unsorted municipal waste. Always dispose of electrical and 

electronic products and, where applicable, rechargeable and non-

rechargeable batteries, at an appropriate official recycling/collection 

point.

SERVICE

If you ring Customer Service, please have the Model Number to hand, as we won’t be 

able to help you without it. It’s on the rating plate (usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read the instructions, check the 

plug fuse and main fuse/circuit breaker. If it’s still not working, consult your retailer.
If that doesn’t solve the problem – ring Customer Service – they may be able to offer 

technical advice.
If they advise you to return the product to us, pack it carefully, include a note with your 

name, address, day phone number, and what’s wrong. If under guarantee, say where 

and when purchased, and include proof of purchase (till receipt). Send it to:
Customer Service
Spectrum Brands (UK) Ltd
Fir Street, Failsworth, Manchester M35 0HS
email: [email protected]
telephone: 0345 658 9700 (local rate number)
Please note: If you have purchased the product within the last 6 months, please contact 

the retailer in the first instance to deal with any matters relating to warranty.

GUARANTEE

Defects affecting product functionality appearing within the guarantee period will be 

corrected by replacement or repair at our option provided the product is used and 

maintained in accordance with the instructions. Your statutory rights are not affected.
Guarantee period = 2 years from first retail purchase.
To claim an extra 1 year guarantee, register your product online within 28 days of 

purchase. Register at: 

uk.russellhobbs.com/product-registration 

Consumables are guaranteed only for their recommended lifecycle. Replacement/

Spare parts* are excluded and are only covered by a 1 year warranty.

* Examples include filters, removable grill plates, drip trays/crumb trays etc. 

J

 ONLINE

www.russellhobbs.com

 for more products

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