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help – 0845 658 9700
If you need help, note the Model No (on the rating plate) and ring the helpline 0845
658 9700 (it’s a local rate number).
spare parts
Note the Model No (on the rating plate) and the part(s) you need, then ring the
helpline – 0845 658 9700, or email [email protected] for price(s). You may
then order spares with VISA or MASTERCARD.
service
If you ring Customer Service, please have the
Model No.
to hand, as we won’t be able
to help you without it. It’s on the rating plate (usually underneath the product).
The cleaner isn’t user-serviceable. If it’s not working, read the instructions, check the
plug fuse and main fuse/circuit breaker.
If that doesn’t solve the problem, don’t take the cleaner back to the place you bought
it – they won’t be able to fix it. Ring Customer Service.
If they advise you to return the product to us, pack it carefully, include a note with your
name, address, day phone number, and what’s wrong. If under guarantee, say where
and when purchased, and include proof of purchase (till receipt). Send it to:
Customer Service, Salton Europe Ltd, Failsworth, Manchester M35 0HS
email: [email protected]
telephone: 0845 658 9700 (local rate number)
guarantee
Defects affecting product functionality appearing within one year of purchase
will be corrected by replacement or repair provided the product is used and
maintained in accordance with the instructions. Your statutory rights are not affected.
Documentation, packaging, and product specifications may change without notice.
wheelie bin symbol
To avoid environmental and health problems due to hazardous substances in
electrical and electronic goods, appliances marked with this symbol mustn’t be
disposed of with unsorted municipal waste, but recovered, reused, or recycled.
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