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Hardware Installation and Reference Guide Troubleshooting

6 Troubleshooting

6.1 Troubleshooting Flowchart

6.2 Troubleshooting

LED does not light up after the AP is powered on

If you use PoE power supply, verify that the power source is IEEE 802.11at compliant; then verify that the cable is

properly connected.

If you use a power adapter, verify that the power adapter is connected to an active power outlet; then verify that the

power adapter works properly.

Ethernet port is not working after the Ethernet port is connected

Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is

capable of providing the required data rate and is properly connected.

Wireless client cannot find the AP

Содержание Reyee RG-RAP2260

Страница 1: ...Ruijie Reyee RG RAP2260 E Access Point Hardware Installation and Reference Guide...

Страница 2: ...or by any means without the prior written consent of Ruijie Networks is prohibited Exemption statement This document is provided as is The contents of this document are subject to change without any n...

Страница 3: ...ty https community ruijienetworks com Technical Support Email service_rj ruijienetworks com Skype service_rj ruijienetworks com Related Documents Documents Description Configuration Guide Describes ne...

Страница 4: ...ax 5 150 GHz to 5 250 GHz 5 250 GHz to 5 350 GHz 5 470 GHz to 5 725 GHz 5 725 GHz to 5 850 GHz Country specific Antenna Array antenna 2 4G 3dBi 5G 3dBi Spatial Streams 2 4G 4 x 4 MIMO 5G 4 x 4 MIMO M...

Страница 5: ...perating 5 to 95 RH non condensing Storage 5 to 95 RH non condensing Installation Ceiling wall mount Safety Standards GB4943 IEC60950 1 EMC Standards GB9254 EN301 489 EN50155 EN50121 Mechanical Vibrat...

Страница 6: ...ge file 4 Initializing the device Solid green N A Normal operation Reset Button Press for less than 2 seconds Restart the device Press for more than 5 seconds Restore the factory settings 1 4 Power So...

Страница 7: ...Do not subject the AP to unstable voltage vibration and noises Keep the AP at least 500 meters away from the ocean and do not face it towards the sea breeze The installation site should be free from w...

Страница 8: ...may lead to changes in the mechanical properties of materials and corrosion of metal parts Low relative humidity can dry and shrink insulation sheets and cause static electricity that can damage the c...

Страница 9: ...ve Outer pole negative The DC input power should be greater than the power actually consumed by the system Use DC power adapters with specifications recommended by Ruijie Please use Ruijie certified P...

Страница 10: ...ckets Product quick installation guide Packing list The above listed items are for general situations and contents may vary in the actual shipment The purchasing order shall prevail in any case Please...

Страница 11: ...re and humidity requirements The installation site is equipped with a proper power supply Network cables are in place The installation site meets all described requirements The custom AP meets custome...

Страница 12: ...all mounting indoors Please select the former method The installation process below is just for reference The actual product prevails Ceiling Mount 1 Attach the mounting bracket on the ceiling or wall...

Страница 13: ...tion as shown in Figure 3 1 3 6 Connecting Cables Connect the UTP STP to the LAN1 port on the AP See Appendix A for the supported wiring for twisted pairs Avoid bending the cable in a small radius clo...

Страница 14: ...or the cabinet After installation make sure that the front and rear cabinet doors easily close Make sure the cabinet is stable and level Make sure the device and all cables are securely fastened in th...

Страница 15: ...nnected to a PC for debugging verify that the PC and PoE switch are properly grounded 4 2 Powering up the AP 4 2 1 Checking before power up Verify that the power supply is properly connected Verify th...

Страница 16: ...Monitoring and Maintenance 5 Monitoring and Maintenance 5 1 Monitoring LED You can observe the LED to monitor the AP in operation 5 1 1 Hardware Maintenance If the hardware is faulty please contact ou...

Страница 17: ...t the cable is properly connected 2 If you use a power adapter verify that the power adapter is connected to an active power outlet then verify that the power adapter works properly Ethernet port is n...

Страница 18: ...Reference Guide Troubleshooting 1 First follow the two steps above 2 Verify that the AP is correctly configured 3 Adjust the angle of the antennas 4 Move the client device to adjust the distance betw...

Страница 19: ...imum distance of 100 meters 328 feet 1000BASE T requires all four pairs of wires be connected for data transmission as shown in Figure A 1 Figure A 1 1000BASE T Connection 10BASE T uses Category 3 4 5...