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Ruijie Networks RG-AP320-I Series, Руководство по установке и справочное руководство по оборудованию

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Chapter 6  Troubleshooting 

Troubleshooting Flowchart 

 

Troubleshooting 

LED does not light up after the AP is powered on 

 

If you use PoE power supply, verify that the power source is IEEE 802.11af compliant, and then verify that the cable 

is connected properly.   

 

If you use a power adapter, verify that the power adapter is connected to an active power outlet, and then verify that 

the power adapter works properly. 

Ethernet port is not working after the Ethernet port is connected

 

Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is 

capable of providing the required data rate and is properly connected.     

 

Содержание RG-AP320-I Series

Страница 1: ...RG AP320 I Series Access Point Hardware Installation and Reference Guide V1 06...

Страница 2: ...ten consent of Ruijie Networks is prohibited are registered trademarks of Ruijie Networks Counterfeit is strictly prohibited Exemption statement This document is provided as is The contents of this do...

Страница 3: ...px Customer services hotline 86 4008 111 000 BBS http support ruijie com cn Customer services email service ruijie com cn Related Documents Documents Description Configuration Guide Describes network...

Страница 4: ...z Depending on the country in which the AP is installed Modulation Types 802 11b BPSK QPSK CCK 802 11a g n BPSK QPSK 16 QAM 64 QAM Transmit Power 2 4 GHz 802 11b g n 20 dBm 5G GHz 802 11a n 20 dBm Tra...

Страница 5: ...t 2 Console port 3 LED LED Indicators LED State Meaning Off The AP is NOT receiving power Or the AP is in Do Not Disturb mode which can be disabled by software Blinking green Initialization in progres...

Страница 6: ...less design Leave sufficient space at the surrounding of the AP when place the AP to permit airflows for proper ventilation Radiation Pattern The AP uses internal high gain antennas that have an adapt...

Страница 7: ...verage when it is installed on the ceiling Figure 1 3 and Figure 1 4 show the preferred wall mount and ceiling mount orientations of the AP operating in the 2 4 GHz and 5 GHz bands respectively Figure...

Страница 8: ...ion The installation site shall be selected according to network planning and features of communications equipment and considerations such as climate hydrology geology earthquake electric power and tr...

Страница 9: ...e sure the site is sturdy enough to support the AP and its accessories Make sure the site has enough space for installing the AP and leave sufficient room around the AP for ventilation Ventilation For...

Страница 10: ...the equipment room These substances can accelerate metal corrosion and the aging of some parts Table 2 3 describes the limit of some hazardous gases such as SO2 H2S NO2 and Cl2 in the equipment room T...

Страница 11: ...re customer supplied Unpacking the Access Point Package Contents Items Verify that all parts are installed and debugged Screws Mounting brackets Product quick installation guide Packing list The above...

Страница 12: ...fficient ventilation for the AP The installation site meets temperature and humidity requirements The installation site is equipped with proper power supply Network cables are in place The installatio...

Страница 13: ...losure when the AP is working Fasten the device tightly Installing the Access Point Ceiling Mount 1 Drill four 6 mm diameter holes 61 mm apart on the ceiling Tap wall anchors into the holes and drive...

Страница 14: ...acket depending on how you route your Ethernet cable The square feet should fit easily into the mounting slots Do not forcibly push the AP into the slots After installation verify that the AP is secur...

Страница 15: ...bracket See Figure 3 5 Figure 3 5 Aligning the Square Feet with the Mounting Holes Before mounting the AP on the bracket you must first install the Ethernet cables 3 Slide the AP into the holes until...

Страница 16: ...installation verify that the AP is securely fastened Securing the Access Point 1 Press the button and insert the lock hasp into the lock slot on the back of the bracket Figure 3 7 Inserting Lock Hasp...

Страница 17: ...first install the Ethernet cables 3 Install the padlock Figure 3 9 Installing the Padlock Install the padlock as needed Padlocks are customer supplied Removing the Access Point 1 Remove the padlock if...

Страница 18: ...ward and away from the bracket in the LAN port direction Figure 3 11 Removing the Wall Mount AP 3 If the AP is installed on the ceiling hold the AP in your hands and push it sideward and away from the...

Страница 19: ...at and orderly Bend twisted pairs naturally or to a large radius close to the connector Do not over tighten cable bundle as it may reduce the cable life and performance Bundling Steps 1 Bundle the dro...

Страница 20: ...Make sure cables are properly bundled Checking the Power Supply Make sure all power cables are properly connected and safe Make sure the AP is operational after power on...

Страница 21: ...r debugging verify that the PC and PoE switch are properly grounded Powering up the AP Checking before power up Verify that the power supply is properly connected Verify that the input voltage matches...

Страница 22: ...CAPWAP connection is OK A wireless client is associated with the AP Solid red The AP is warning Double blinking red The AP is being located Off The AP is not receiving power or in Do Not Disturb mode...

Страница 23: ...is connected properly If you use a power adapter verify that the power adapter is connected to an active power outlet and then verify that the power adapter works properly Ethernet port is not working...

Страница 24: ...linking persists for an hour it indicates the device initialization fails and the device is faulty LED keeps blinking orange Sometimes the AP performs firmware upgrade after power on During this perio...

Страница 25: ...ure A 1 1000BASE T Connection 10BASE T uses Category 3 4 5 100 ohm UTP STP and 1000BASE T uses Category 5 100 ohm UTP STP for connections Both support a maximum length of 100 meters Table A 1 shows100...

Страница 26: ......

Страница 27: ...tly bent plugged or unplugged the bend radius should be 10 times the overall diameter The minimum bend radius of a high speed cable such as an SFP cable should be 5 times the overall diameter of the c...

Страница 28: ...rack position where device operation is not affected and no damages occur to the device and cables during debugging Do not bind power cords to the rails for moving parts Leave a certain length of the...

Страница 29: ...he same type and running in the same direction into groups Keep cables clean and straight Cables shall be tied according to the following table Diameter of Cable Bundle mm Space between Bundles mm 10...

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