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Ruijie Networks RG-AP220-E, Руководство по установке и справочное руководство по оборудованию, Страница: 23 / 23

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Chapter 4  Troubleshooting 

Status LED does not light up after the AP is powered on 

 

If you use PoE power supply, verify that the power source is IEEE 802.11af compliant, and then verify that the cable 

is connected properly.   

 

If you use a power adapter, verify that the power adapter is connected to an active power outlet, and then verify that 

the power adapter works properly. 

Ethernet LED does not light up or blinks after the Ethernet port is connected

 

Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is 

capable of providing the required data rate and is properly connected.     

Wireless client cannot find the AP 

1)  Follow the abovementioned two steps. 

2)  Verify that the AP is configured correctly. 

3)  Adjust the angle of antennas.     

4)  Move the client device to adjust the distance between the client and the AP. 

Status LED keeps blinking 

Sometimes the AP performs firmware upgrade after power on. During this period, the Status LED keeps blinking and does 

not turn solid until the upgrade is completed. 

Note

: Do not plug or unplug the power cord when the Status LED is blinking 

as firmware update takes time. If the blinking persists for an hour, it indicates the device initialization fails and the device is 

faulty. 

Radio LED is abnormal 

After the system starts and the Status LED turns solid, the Radio LED is off or solid green, probably because the AP has 

not established a proper CAPWAP connection with the AC. Verify the AC is operational and configured properly. 

 

 

 

Содержание RG-AP220-E

Страница 1: ...RG AP220 E M Series Access Point Hardware Installation and Reference Guide V1 3 ...

Страница 2: ...tten consent of Ruijie Networks is prohibited are registered trademarks of Ruijie Networks Counterfeit is strictly prohibited Exemption statement This document is provided as is The contents of this document are subject to change without any notice Please obtain the latest information through the Ruijie Networks website Ruijie Networks endeavors to ensure content accuracy and will not shoulder any...

Страница 3: ...spx Customer services hotline 86 4008 111 000 BBS http support ruijie com cn Customer services email service ruijie com cn Related Documents Documents Description Configuration Guide Describes network protocols and related mechanisms that supported by the product with configuration examples Command Reference Describes the related configuration commands including command modes parameter description...

Страница 4: ...tennas Connectors Six SMA connectors Power Adapter Input 90 264 V AC 50 60 Hz Output 48 V DC 0 4 A max PoE IEEE 802 af PoE Power Consumption 12 95 W Operating Frequency 802 11b g n 2 4 GHz to 2 4835 GHz Transmit Power 100 mW adjustable Operating 0 to 50 32 to 122 Temperature Storage 40 to 70 40 to 158 Operating 10 to 95 noncondensing Humidity Storage 5 to 95 noncondensing Size W x D x H 24 cm x 22...

Страница 5: ...b g n Operating Frequency 802 11b g n 2 4 GHz to 2 4835 GHz 802 11a n 5 15 GHz to 5 85 GHz Power Adapter Input 100 240 V AC Output 48 V DC PoE IEEE 802 af PoE Power Consumption 12 95 W Operating 10 to 55 14 to 131 Temperature Storage 40 to 70 40 to 158 Operating 5 to 95 noncondensing Humidity Storage 5 to 95 noncondensing Transmit Power 20 mW per antenna connector adjustable Power Save Mode Suppor...

Страница 6: ...t port with PoE capability one 48V DC power port on the front and eight antenna connectors on the three sides Figure 1 1 Product Image of RG AP220 E M V2 Front View Figure 1 3 Front View of RG AP220 V2 Note 1 Console port 2 10 100 1000 Base T auto sensing Ethernet port 3 Console port 4 Antenna Top View ...

Страница 7: ...witches such as RG S5750P 24GT 12SFP and RG S3760E 24P to power the AP When you use PoE devices made by other companies as power sources the devices may cause exceptions or damages to the AP Cooling Solution The AP adopts fanless design To ensure good heat dissipation leave a minimum space of 10 cm from both sides and the rear of the AP and avoid blocking the air vents on the AP LED Indicators LED...

Страница 8: ...n Radio1 is operational Radio 1 Blinking green Radio1 is transceiving data Off Radio 2 is NOT operational Solid organge Radio 2 is operational Radio 2 Blinking orange Radio 2 is transceiving data Off The Ethernet port is NOT connected Solid green The Ethernet port is connected Ethernet Blinking green The Ethernet port is transceiving data ...

Страница 9: ...device or application system affect the device by capacitive coupling inductive coupling or electromagnetic waves Electromagnetic interference EMI occurs due to electromagnetic radiation or conduction depending on the transmission path Radiation interference occurs when energy usually radio frequency energy is emitted from a device and propagated through space that disturbs other victims The inter...

Страница 10: ...40 to 65 10 to 90 The ambient temperature and humidity are measured at a point 1 5 meters 4 9 feet above the ground and 0 4 meters 1 3 feet before the device when there is no protective board in the front or back of the rack The short term means at most 48 hours of continuous operation in less than 15 days each year Cleanness Dust poses a serious threat to device operation Dust that falls onto the...

Страница 11: ... device to eliminate interference from the power grid Keep the AP away from high power radio stations radar stations and high frequency high current devices Use EMI shielding such as shielded interface cables to minimize interference when necessary Route interface cables only indoors to prevent signal ports from getting damaged by overvoltage or overcurrent caused by lightning strikes Installation...

Страница 12: ...d the requirements described in Chapter 2 Installation Flowchart Seal the unused antenna connectors with 50 ohm plugs Before You Begin Before you install the AP verify that The installation site meets temperature and humidity requirements The installation site is equipped with proper power supply ...

Страница 13: ...thunderstorm or strong electric field Keep the device clean and dust free Disconnect the device before cleaning it Do not use a damp cloth or liquid for cleaning Do not open the enclosure when the AP is working Make sure the output voltage of the adapter matches the specifications Fasten the device tightly Make sure all antennas are connected before powering up the device Verify the device is prop...

Страница 14: ...t it from shaking or falling off Before you power up the AP make sure all antennas are connected or not in a transmit state Otherwise it may cause damages to the device Installing the AP220 E M V1 XX and V2 XX Disconnect the power supply while installing or moving the AP Tighten all screws Keep the LED light in sight Wall Anchors and Screws Reference sizes for wall anchors and screws Wall anchors ...

Страница 15: ...r of the AP onto the three studs on the bracket and pull the AP 8 mm away from the screw direction See Figure 3 3 5 Tighten the screw on the bracket until it reaches the hole on the side of the AP The depth of the holes must fit the size of the wall anchors and screws used Make sure that the wall anchors can be inserted into the holes leaving the rim of the anchor outside the wall As you drive the...

Страница 16: ...a extension cables and six antennas which can be deployed as required to extend wireless coverage to hard to reach areas Figure 3 4 shows deployment of i share wireless solution Figure 3 4 Deployment of i Share Wireless Solution Figure 3 5 shows a real world application of i share solution in RG AP220 E M Figure 3 5 Real World Application of i Share Solution ...

Страница 17: ...6 shows the location of the Ethernet port on the AP Figure 3 6 Ethernet Port Note 1 Reset button 2 Console port 3 Copper port LED 4 10 100 1000Base T auto sensing Ethernet port 5 Nameplate 6 Power port Power Adapter When using a power adapter verify that it meets the recommended specifications and the adapter is plugged in the power port Verifying the Operation After the AP is powered on observe t...

Страница 18: ...is turned on and operates in the 2 4 GHz band Radio1 2 Blinking green The wireless card operates in the 2 4 GHz band and is receiving or transmitting traffic Off The Ethernet port is NOT connected Solid green The Ethernet port is connected at 1000 Mbps Blinking green The Ethernet port is receiving or transmitting traffic at 1000 Mbps Solid orange The Ethernet port is connected at 10 100 Mbps C Bli...

Страница 19: ...ure 3 8 Screws Figure 3 9Wall Anchors Installing the AP Follow the steps below 1 Drill four 5 mm holes on the wall at the four corners of a rectangle 120 mm x 275 mm 2 Insert the anchors into the holes The rim of the anchor should be flush with the wall 3 Drive screws through the mounting bracket into the anchors and mount the AP on the wall or ceiling Figure 3 10 ...

Страница 20: ...Figure 3 11 Figure 3 12 ...

Страница 21: ...adlock to lock the AP to the bracket Note that the direction of the padlock hasp should be the same with that on the bracket Verifying the Power Supply The AP can be powered either with a 48V DC power adapter or through Power over Ethernet PoE PoE When using PoE verify that the power supply equipment is IEEE 802 11af or 802 11at PoE compliant and the Ethernet cable is connected to the Ethernet por...

Страница 22: ...ion Do not place heavy things on top of the AP Verifying the Operation After the AP is powered on the Status LED will blink green and turn solid after initialization Then the Radio1 and Radio2 LEDs light up indicating the radio channels are in normal operation If the AP is connected to the wired network the Ethernet LED will light up indicating the AP is operational ...

Страница 23: ... cannot find the AP 1 Follow the abovementioned two steps 2 Verify that the AP is configured correctly 3 Adjust the angle of antennas 4 Move the client device to adjust the distance between the client and the AP Status LED keeps blinking Sometimes the AP performs firmware upgrade after power on During this period the Status LED keeps blinking and does not turn solid until the upgrade is completed ...

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