RuggON VM-521, Руководство пользователя

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Troubleshooting
Troubleshooting 802.1x Security
Use the following table to troubleshoot problems with your 802.1x security that will prevent you
from connecting to your network, such as an incorrect password.
Q.
The computer indicates it is not authenticated.
A.
Make sure that:
„
The User Name and Password parameters on the computer must match the user name
and password on authentication server. You may need to reenter the password on both the
computer and authentication server.
„
On your authentication server, the user and group are allowed and the group policy is
allowed to log into the server. For help, see the documentation that shipped with your
authentication server software.
„
The IP address and secret key for access point must match the IP address and secret key
on the authentication server. You may need to reenter the IP address and secret key on both
your access point and authentication server. • the authentication server software is running
on the server PC.
Q.
You receive a message saying “The server certificate has expired or your system date is
incorrect” after you perform a clean boot on the computer.
A.
Date and time are not saved when you perform a clean boot. Reenter the date and time, and
then save your changes.
Troubleshooting Device Operations
Use this section to troubleshoot problems that may arise and keep you from operating the device
as instructed.
Q.
What is happening? I press the Power button and nothing happens.
A.
First, make sure the power cable is correctly connected to the device. If the power cable
is attached, check to see if the power cable is connected to the power source and that the
power source is functioning properly.
Q.
My device is not responding. The screens appears to be frozen. What can I do?
A.
Restart the computer.
Q.
I am tapping the screen, but nothing is happening. Is there something I can do?
A.
The touch screen may require re-calibration. For help, see “Calibrate the Screen” on page
17.