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MF2201 MetroFlex Wireless Access Gateway User’s Guide

8000003, December 2005

Taking a System Support Snapshot

Taking a System Support Snapshot

The Support menu enables you to take a system snapshot for further analysis and troubleshooting. The
system snapshot can be sent and saved to a TFTP or FTP server for analysis by a technical support engineer.

To view the support menu, choose Maintenance->Support from any window. The Support Menu appears (

Figure 18

Figure 18—

Support Menu

Table 19

describes the support menu parameters.

Table 19—Support Menu

Field

Description

Server Type

Select the server type: TFTP or FTP.

File Name

Specify the file name for the system snapshot that is to be saved on a TFTP
or FTP server.

Содержание MetroFlex MF2201

Страница 1: ...MF 2201 Gateway MF2201 MetroFlex Wireless Access Gateway User s Guide Part number 8000003 December 2005...

Страница 2: ...tions However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determine...

Страница 3: ...Air Quality Indicator to fine tune the placement 15 Connecting to the MF 2201 Gateway 15 Manually Configuring an IP Address on Your PC 15 Connecting a PC to the MF 2201 Gateway 16 Accessing the Web I...

Страница 4: ...reless Statistics 38 Viewing Remote AP Statistics 41 Updating the Firmware 43 Performing a Web Download 43 TFTP or FTP Download 45 Rebooting the System 46 Taking a System Support Snapshot 48 Appendix...

Страница 5: ...his device is provided herein What You ll Find in this Guide The following topics are covered Chapter 1 Introduction Chapter 2 Installation and Setup Chapter 3 Using the Ruckus Wireless Web Interface...

Страница 6: ...eless networking The MF 2201 Gateway is accessed and configured via a Web browser interface Any of the following Web browsers are supported Microsoft Internet Explorer 5 0 and higher Netscape version...

Страница 7: ...ge across wide area using a mesh distribution of access points based on standard WiFi protocols The installation uses outdoor high power MetroMesh routers to achieve coverage for outdoor wireless devi...

Страница 8: ...ble modem Video data and voice traffic are distributed among TV video appliances and other wireless enabled home entertainment appliances Figure 1 The MF 2201 MetroFlex Wireless Access Gateway in a Ty...

Страница 9: ...gysupportsrealtimelearningofRadioFrequency station network and application conditions On the fly adaptation to each receiving device in response to environmental changes such as interference to maximi...

Страница 10: ...ng and software upgrade Standards based Solution Protects User Investment Minimizes Replacement Cost Compliant with 802 11b and 802 11g supports 802 11g wireless networking at up to 108 Mbps and can i...

Страница 11: ...install your MF 2201 MetroFlex Wireless Access Gateway and how to set up your PC to connect to the Ruckus Wireless Web Interface Topics covered in this chapter include Packing List 12 MF 2201 MetroFle...

Страница 12: ...etroFlex Wireless Access Gateway Quick Setup Guide MF 2201 MetroFlex Wireless Access Gateway Front View Figure 2 Front View of the MF 2201 MetroFlex Wireless Access Gateway shows the front view MF 220...

Страница 13: ...Green Flashing Green Steady The MF 2201 Gateway is transmitting data The faster the flashing the more data is being transmitted or received The Wireless port is initialized and enabled 5 Air Quality...

Страница 14: ...eway Table 3 Rear Ports and Adapters Label Description 6 AC Power Adapter Input DC 5V 2A 7 10 100 Mbps Auto sensing autonegotiating RJ 45 network port 8 Reset button Used only if you need to reset the...

Страница 15: ...r quality is indicated you can adjust the location of the MF 2201 Gateway and other devices until a steady green LED indicates good air quality Connecting to the MF 2201 Gateway Before using the MF 22...

Страница 16: ...Connect the AC Power Supply to the MF 2201 Gateway and connect to a power outlet 3 Connect your PC or laptop to the Ethernet port on the MF 2201 Gateway using the supplied Ethernet cable 4 On your PC...

Страница 17: ...ear Use the default logon information Username admin Password blank After logging in you will see the main information page On the information page there are two panes The pane on the left shows major...

Страница 18: ...18 MF2201 MetroFlex Wireless Access Gateway User s Guide 8000003 December 2005 Accessing the Web Interface...

Страница 19: ...ustomize the MF 2201 Gateway to run on your wireless network Topics covered in this chapter include Wireless Settings Worksheet 20 MF 2201 Gateway Settings Worksheet 21 Ruckus Wireless Web Interface M...

Страница 20: ...gateway The SSID identifies the remote AP Make sure to specify the SSID of the remote AP Do not specify a unique SSID for the MF 2201 Gateway You can use up to 32 alphanumeric characters The SSID is...

Страница 21: ...gs do not match the remote AP settings the MF 2201 Gateway will not be able to find your network Store this information in a safe place Table 6 MF 2201 Gateway Default and User Settings Worksheet Item...

Страница 22: ...y indicator icon shows the current state of your Wireless connection Air Quality is measured by the Received Signal Strength Indication RSSI value which is a measurement of the wireless signal strengt...

Страница 23: ...feedback as they operate The Air Quality indicator bases its evaluation on the Received Signal Strength Indication RSSI that is returned as part of the 802 11 transmission acknowledgement As the adapt...

Страница 24: ...s Worksheet on page 21 shows the default settings used to login to the device A minimum set of configurations is required to put the MF 2201 Gateway into operational mode The system provides the defau...

Страница 25: ...e unit is on and keep holding the button down until the green LEDs at the top of the unit briefly go out indicating the system is rebooting Customizing the System Configuration It is recommended that...

Страница 26: ...e wireless settings Before changing any settings in the Wireless configuration menu make sure you have recorded and verified the information in the following worksheets Wireless Network Settings Works...

Страница 27: ...United States Europe Hong Kong and Japan NOTE For MF 2201 Gateways shipped in the United States the country code cannot be modified The country code is pre defined for United States only Advanced Sett...

Страница 28: ...it For best results leave the Advanced settings at their default values and do not change these settings unless directed by your technical support personnel NOTE If you have modified the advanced set...

Страница 29: ...4GHz Only 108Mbps 802 11g Turbo CAUTION Using Turbo and or super G mode is NOT supported when running video streams These modes are intended for diagnostic and for networks where only non video traffi...

Страница 30: ...which are sent separately to the destination Only unicast frames can be fragmented The fragment length can be between 256 2346 bytes If the data that the MF 2201 Gateway is transmitting is larger than...

Страница 31: ...escription Open System No authentication is enforced Shared Key Authentication using a shared key Shared Key authentication encrypts the SSID and data Auto Automatically selects the authentication mod...

Страница 32: ...ey for encrypting and decrypting data Using a Passphrase to Generate Keys The MF 2201 Gateway supports automatic generation of four keys from a passphrase Make sure that the passphrase is the same as...

Страница 33: ...PSK the other devices in the network will not connect unless they too are set to WPA PSK and are configured with the same passphrase 1 Click the Configuration Wireless link in the left hand navigation...

Страница 34: ...r it again in the Confirm field 5 Click the Update button to save your settings Viewing System Information The Information Screens provide information the MF 2201 Gateway settings System Information T...

Страница 35: ...rom any window Figure 11 shows the Wireless Information Window Table 13 System Information Parameters Field Description System Name The local name for the MF 2201 Gateway MAC Address TheMACaddressofth...

Страница 36: ...s the MAC address of the remote AP that the MF 2201 Gateway associated to Wireless Mode The wireless mode such as 2 4 GHz 54Mbps 802 11b g Channel The wireless channel number and operating frequency i...

Страница 37: ...tion about packets traversing the LAN connected to the MF 2201 Gateway To view the LAN interface statistics choose Statistics LAN from any window Figure 12 shows the LAN Statistics Window Figure 12 LA...

Страница 38: ...or packets received or transmitted by the interface Rx No Resource The number of received packets that are discarded by the interface due to no system resources Rx Error Drop The number of received pa...

Страница 39: ...Stop Update 2 Click the Stop Update button if you do not wish to receive periodic updates Table 16 shows the Wireless Statistics parameters Table 16 Wireless Statistics Field Description Throughput bp...

Страница 40: ...received or transmitted by the interface Errors The total number of error packets received or transmitted by the interface Signal Strength RSSI The RSSI value received or transmitted by the interface...

Страница 41: ...To view this menu choose Statistics Remote AP from any window Figure 14 shows the Remote AP Statistics Window Figure 14 Remote AP Statistics Discarded Frames The total number of frames discarded by th...

Страница 42: ...trol The number of control packets received or transmitted by the remote AP Errors The total number of error packets received or transmitted by the remote AP Receive Errors The total number of error p...

Страница 43: ...irst so that your changes are preserved Then update the firmware Performing a Web Download To download a firmware image from a Web site and use it to update the firmware on the MF 2201 Gateway 1 Point...

Страница 44: ...44 MF2201 MetroFlex Wireless Access Gateway User s Guide 8000003 December 2005 Updating the Firmware Figure 15 Updating the Firmware...

Страница 45: ...erform the upgrade 6 If the firmware has updated successfully a green check mark will appear Click the Reboot button 7 If the firmware did not update a Failed file type error message will appear A fil...

Страница 46: ...u have to re login before setting the reboot you configuration changes will be saved as long as you have already clicked the Update button to save the current configuration If you have powered down or...

Страница 47: ...is ready After about 18 seconds the antenna LEDs will light up in solid green followed by intermittent flashing This indicates the MF 2201 Gateway is ready The Click here when Wireless Adapter is read...

Страница 48: ...hot can be sent and saved to a TFTP or FTP server for analysis by a technical support engineer 1 To view the support menu choose Maintenance Support from any window The Support Menu appears Figure 18...

Страница 49: ...pgrading the firmware and uploading the system snapshot Your service provider or technical support contact should provide you with information for configuring the TFTP or FTP server 4 Click on the Ref...

Страница 50: ...50 MF2201 MetroFlex Wireless Access Gateway User s Guide 8000003 December 2005 Taking a System Support Snapshot...

Страница 51: ...TUV Certified Physical size 5 72 x 4 92 x 2 9 in 145 x 125 x 74 mm Weight 0 53 lbs 0 24 kg Antenna Internal software configurable antenna array with six directional high gain elements and 63 unique an...

Страница 52: ...Management Configuration and monitoring interface Ruckus Wireless Web User Interface WebUI Login Username admin Password blank Auto configuration Not available in this release Statistics LAN wireless...

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