RTX745x GUIDE 1.0
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P a g e
Proprietary and Confidential
2
Package overview
Prior to opening, examine the shipping package for evidence of physical damage. If there is proof of mishandling prior
to opening, you must report it to the relevant support center of the regional representative or operator.
2.1
Content
Make sure all relevant components are available in the package before proceeding to the next step. In principle, every
shipped headset unit package/box contains the following items:
1x headset
1x base station (charger)
1x PSU fixed
1x USB C cable
1x 600mAH Li-polymer battery
1x 1-page A5 double side B/W print
Customer specific changes may occur.
2.2
Damage inspection
The following steps are recommended to be followed for damage inspection:
1.
Examine all relevant components for damage
2.
Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton until it
has been examined by the operator. The operator/regional representative will initiate the necessary
procedure to process this RMA. They will guide the network administrator on how to return the damaged
package if necessary.
3.
If no damage is found, then unwrap all the components and dispose of empty package/carton(s) in
accordance with country specific environmental regulations.
