background image

Audio Distribution System

AD-4x

36

If you are having problems with your AD-4x Audio Distribution System, please 

read the information below before contacting technical support.

If you continue to have problems, see Chapter 6 for more information on 

contacting RTI technical support.

 

AD-4x DOES NOT FUNCTION PROPERLY

Symptom: No sound 

Possible Causes:

 - AC power unplugged > Check AC cable and outlet.

 - Main power switch not on > Is main power light on?

 - Outlet has no power > Verify outlet has power.

 - Blown fuse > Check main fuse.

 - Mute jack > Is mute jack in active mode?

Symptom: No sound from individual zones.

 

Possible Causes:

 - Faulty wiring > Verify all wiring.

 - Zone output not on > Are zone output light(s) on?

Symptom: No sound via remote source wallplate.

 

Possible Causes: 

 - Faulty wiring > Verify all wiring & terminations.

 - Verify source output > Make sure source has audio output.

Symptom: No IR control via remote source wallplate.

 

Possible Causes: 

 - Faulty wiring > Verify all wiring & terminations.

 - IR signal level > Adjust IR signal going into AD-4x.

 - IR emitter > Verify IR emitter is working.

 - IR emitter placement > Verify emitter is properly placed.

Symptom: No IR control of AD-4x.

 

Possible Causes:

 - Faulty wiring > Jack is 1/8” mono, tip = IR+, ring=Gnd.

 - IR signal level > Adjust IR signal going into AD-4x.

 - CTRL IN > Verify connection is to CTRL IN

Symptom: No RS-232 control of AD-4x.

   

Possible Causes:

 - Faulty wiring > Check RS-232 pinout.

 - Incorrect string > Verify RS-232 string is correct.

 - No carriage return > String requires carriage return.

Symptom: Distortion when using RSP-1

Possible Causes: 

 -  IR output on the RTI control processor > Reduce IR output from RTI control 

processor.

 

CHAPTER 5 | TROUBLESHOOTING

Содержание AD-4x

Страница 1: ...1 It s Under Control AD 4x Installation and Operation Guide 70 210125 18 V1 1 Audio Distribution System It s Under Control ...

Страница 2: ...Audio Distribution System AD 4x 2 Copyright 2014 Remote Technologies Incorporated All rights reserved ...

Страница 3: ...ul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the rec...

Страница 4: ...cord that was included with the unit Power Cord Protection Route power supply cords so that they are not likely to be walked on or pinched by items placed on or against them paying particular attention to the cords at plugs at convenient receptacles and at the point at which they exit from the unit Power Cord Grounding Plug Do not remove the grounding prong of the grounding type plug A grounding t...

Страница 5: ...other service needs to qualified service personnel Damage Requiring Service The unit should be serviced by qualified service personnel when Objects have fallen or liquid has been spilled into the unit The power supply cord or the plug has been damaged The unit does not appear to operate normally or exhibits a marked change in performance The unit has been dropped or the enclosure has been damaged ...

Страница 6: ...p in this product The following are not covered by the warranty Damage resulting from 1 Accident misuse abuse or neglect 2 Failure to follow instructions contained in this Guide 3 Repair or attempted repair by anyone other than Remote Technologies Incorporated 4 Failure to perform recommended periodic maintenance 5 Causes other than product defects including lack of skill competence or experience ...

Страница 7: ...hapter 2 Features and Description 11 Front Panel 12 Rear Panel 13 RSP 1 Remote Source Plate 15 PDM 1 Phone Doorbell Mute Panel 16 Chapter 3 Installation and Operation 17 Mounting 17 Wiring and Connections 17 Controlling the AD 4x 21 Connection Diagram 24 Using the Web Interface 26 Chapter 4 Specifications 34 Chapter 5 Troubleshooting 36 Chapter 6 Service and Support 37 Index 39 TABLE OF CONTENTS ...

Страница 8: ...Audio Distribution System AD 4x 8 ...

Страница 9: ...eo to lighting ambience temperature and more Such scenarios are only made possible from an audio distribution system backed by a professional grade control system Thanks to the efficient engineering that defines the AD 4x there is no reason to limit yourself to a system that was designed only for music with RTI so much more is possible IMPORTANT NOTES Please read these important notes about the AD...

Страница 10: ...oroughly inspect the AD 4x and packing materials for signs of damage Report any damage to the carrier immediately Report any equipment malfunctions to RTI or an authorized RTI distributor IMPORTANT NOTICE FOR DEALERS DISTRIBUTORS OUTSIDE THE UNITED STATES This product is shipped from RTI with AC voltage set to 115 Volts The voltage will have to be changed for certain international locations Ensure...

Страница 11: ... Independent volume and tone control for all audio zones Audio input trim adjustment on each source Accessory wall plates RSP 1 allow source equipment to be connected remotely with a Cat 5 cable Pre outputs in each zone allow external amplification for additional power or speakers in a zone Built in web interface provides output zone configuration and testing Controlled via IP RS 232 or Infrared O...

Страница 12: ...ize signal levels of each input source to ensure that switching between inputs will result in the same output level 7 Remote Source Inputs RJ 45 jacks for connection of up to four RTI remote source wall plates model RSP 1 for independent audio sources located remotely iPod dock CD player PC etc RSP 1 wall plates are installed in locations where the audio source devices will be used kitchen office ...

Страница 13: ...3 5mm mono mini jack is for infrared control of the AD 4x from a control system A discrete set of IR codes is available within the RTI Integration Designer programming software or on the RTI website RTI dealer accessible only NOTE Mini jack is mono with tip IR ring Gnd 12 CTRL OUT IR Pass through This 3 5mm mono mini jack allows IR to pass through from the CTRL IN port for infrared control of addi...

Страница 14: ...al control from an RTI XP series control processor over an Ethernet network LAN A two way driver is available on the RTI website dealer section that will enable this type of control 19 AC Power Socket and Fuse Three pin grounded socket to connect removable AC power cord with a T2AL 250V fuse IMPORTANT POWER NOTICE This product is shipped from RTI with AC voltage set to 115 Volts The voltage switch...

Страница 15: ...tput This RJ 45 connection carries the left and right audio inputs from the remote source and the IR control output over Cat 5 cable Note This would not normally be used 5 Decora faceplate not included Compatible with standard single gang Decora style faceplates 5 RSP 1 REMOTE SOURCE PANEL REAR Remote Source Plate RSP 1 S N Model Remote Source Plate S N Model RSP 1 Remote Technologies Inc www rtic...

Страница 16: ... gang electrical box 4 Doorbell Connectors The PDM 1 phoenix connector will accept up to two AC or DC voltages from two different doorbell chimes This connection is done with two conductor wire from the terminals on the doorbell chime to the Doorbell 1 or Doorbell 2 inputs on the back of the PDM 1 Polarity is not important for this connection 5 Phone System RJ 11 A single phone line can be brought...

Страница 17: ...urce control of that source is shared between the zones Trim Control The Trim Control dials on the AD 4x are used to equalize signal levels of each input source to ensure that switching between inputs will result in the same output level The Trim Control is initially set at zero no attenuation ZONE 1 ZONE 2 ZONE 3 ZONE 4 POWER Model AD 4 Audio Distribution System FREE STANDING The AD 4x ships with...

Страница 18: ...s not possible to Y or split the audio signals from the RSP 1 to multiple AD 4x units NOTE The AD 4x can accommodate 500 total feet of Cat 5 cable for each zone For the most reliable operation it is best that no single run of Cat 5 exceeds 250 feet The correct wiring scheme for the Cat 5 cable is standard EIA TIA 568B Properly terminating the Cat 5 cable is crucial for the operation of the system ...

Страница 19: ...2 914 RSP 01 P N 20 210125 13 Cat 5 RESET ETHERNET EXPANSION PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 USB RTI COM POWER STATUS RS 232 POWER IR 12VDC TRIGGER 3 24VDC SENSE RELAYS 30VDC 5A MAX IR OUTPUT LEVEL 1 2 Model XP 6 Advanced Control Processor L R L R IR L R IR Remote Source RSP 1 Rear RSP 1 Front IR Emitter Audio Signal CONNECTING REMOTE AUDIO SOURCES AD 4x RTI XP6 Processor Receiver ...

Страница 20: ...doorbell chimes This connection is done with two conductor wire from the terminals on the doorbell chime to the Doorbell A or Doorbell B inputs on the back of the PDM 1 Polarity is not important for this connection Telephone Paging The ring voltage from a phone line will trigger the AD 4x system to mute CHAPTER 3 INSTALLATION AND OPERATION To Mute PDM1 Phone Doorbell Module Remote Technologies Inc...

Страница 21: ...ay result IR CONTROL OF AD 4x A 3 5mm mono mini jack labelled CTRL IN located on the rear of the AD 4x allows for hard wired IR control from a control system A library of infrared codes is available within the RTI Integration Designer programming software or on the RTI website accessible to RTI dealers only Installations can have up to 8 AD 4x units installed To allow discrete IR control each unit...

Страница 22: ...n of this guide NOTES For IP control DO NOT use both RS 232 and IP for control simultaneously Using both control methods at the same time will affect control reliability The RTI control system must have a two way driver running on the XP processor The RTI control system and each AD 4x must be connected to the same Ethernet network LAN AD 4x 1 RTI XP Control Processor AD 4x 2 RESET ETHERNET EXPANSI...

Страница 23: ...it the audio signals from the RSP 1 to multiple AD 4x units limiting their output to a maximum of four zones Source 1 Tuner Audio Out AD 4x 1 AD 4x 2 Local Audio Source ex Tuner or CD Controlling Multiple AD 4x s using RS 232 Each AD 4x will require an RS 232 connection to an RTI control processor This will allow each AD 4x to be controlled separately allowing for independent control in all eight ...

Страница 24: ...Audio Distribution System AD 4x 24 CHAPTER 3 INSTALLATION AND OPERATION AD 4x CONNECTION DIAGRAM Cat 5 Cat 5 Audio Output Audio Output ...

Страница 25: ...e 5 RTI CP 450 Amplifier RESET ETHERNET EXPANSION PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 USB RTI COM POWER STATUS RS 232 POWER IR 12VDC TRIGGER 3 24VDC SENSE RELAYS 30VDC 5A MAX IR OUTPUT LEVEL 1 2 Model XP 6 Advanced Control Processor XP 6 ZM 24 Transceiver Module RTI Remote Control RTI CB8 RTI Keypads LAN Router Switch See IP Control section ...

Страница 26: ...s set to use DHCP by default Router must have DHCP enabled ACCESSING THE WEB INTERFACE To access the web interface first determine the IP address that was assigned to the AD 4x by the network router which can be found by looking for UPNP devices on the network NOTE If using Windows XP you may need to enable viewing of UPNP devices and Windows Discovery Click on My Network Places If UPNP devices ar...

Страница 27: ...eb browser and hitting enter the Status Page will be the first page displayed The information includes the AD 4x name firmware version IP address and MAC address WEB INTERFACE LOGIN To configure the AD 4x settings click on the Configuration button to login NOTE The default password is rti ...

Страница 28: ... the network gateway 5 Click on the Update Settings button to save these settings NOTE To manually reset the AD 4x to DHCP If the wrong IP address scheme is used during the static IP setup process the AD 4x will not be accessible via the network If this happens the AD 4x web interface will not be available to make corrections and control via IP will not be possible To correct this the AD 4x will n...

Страница 29: ...29 It s Under Control WEB INTERFACE NETWORK PAGE ...

Страница 30: ...k on this button to power the zone on and off Mute Click on this button to mute the zone on and off Volume Current volume level is displayed on volume slider bar To adjust the volume level use the raise and lower buttons or click on the volume slider bar to jump to a level CAUTION Clicking on the volume level bar will cause the volume to JUMP to that level be VERY careful where you click to preven...

Страница 31: ...31 It s Under Control WEB INTERFACE ZONES PAGE In this example Zone 3 is configured Source 4 is selected Power is ON Mute is OFF Volume set to 30dB Group is a member of Group 2 ...

Страница 32: ...djoining kitchen family room The group names are followed by the zones that are members of each group Click the next to the group you wish to configure Power Click on this button to power the grouped zones on and off Mute Click on this button to mute the grouped zones on and off Volume To adjust the volume level of a group use the raise and lower buttons NOTES Volume will raise until the maximum l...

Страница 33: ...33 It s Under Control WEB INTERFACE GROUPS PAGE ...

Страница 34: ...l and remote combined Audio Source Inputs Local Four RCA jacks Audio Source Inputs Remote Four RJ 45 jacks Control Input One 3 5mm jack compatible with industry standard IR repeaters and receivers Remote Source IR Inputs Five 3 5mm jacks compatible with industry standard IR emitters Mute Input One 3 5mm jack Phone Input Sensitivity AC25V AC100V 20Hz Doorbell Sensitivity AC DC 3 12VDC Trigger Outpu...

Страница 35: ...ms Total Harmonic Distortion 20W 8ohm 0 05 Total Harmonic Distortion 1W 8ohm 0 05 S N Rated power IEC A wtd Source input shorted 92dB mute 1 Frequency Response 20Hz to 20KHz 1W 8ohms 1 5 0 5dB Input Overload 2 5V Input Impedance 22K ohms Channel Separation 1KHz 60dB Crosstalk Between Sources Rated Power 1KHz 75dB Crosstalk Between Zones Rated Power 1KHz 80dB Treble Control 10KHz 10dB 0 5dB Bass Co...

Страница 36: ...e wallplate Possible Causes Faulty wiring Verify all wiring terminations Verify source output Make sure source has audio output Symptom No IR control via remote source wallplate Possible Causes Faulty wiring Verify all wiring terminations IR signal level Adjust IR signal going into AD 4x IR emitter Verify IR emitter is working IR emitter placement Verify emitter is properly placed Symptom No IR co...

Страница 37: ...ial number if applicable If you are having a problem with hardware please note the equipment in your system a description of the problem and any troubleshooting you have already tried If you are having a problem with software please note what version you have installed the operating system on your PC a description of the problem and any troubleshooting you have already tried If you are calling abo...

Страница 38: ...ry to ship the AD 4x for service Please pack it securely we suggest that it be insured Do not include accessories such as power cords or manuals unless instructed to do so You must pay any shipping charges incurred in getting your AD 4x to RTI RTI will pay reasonable return shipping charges via a carrier of our choice to any destination within the United States if the repairs are covered under war...

Страница 39: ...sclaimer 6 Features 11 Federal Communications Commission Notice 3 Installation Operation 17 Connection Options 17 Connections Diagram 24 Control IR RS 232 IP 21 Mounting Power 17 Important Notes 9 Limited Warranty 6 Product Contents 10 Safety Suggestions 4 Service and Support 37 Specifications 34 Troubleshooting 36 Welcome 9 ...

Страница 40: ...AD 4x 40 Remote Technologies Incorporated 5775 12th Avenue East Suite 180 Shakopee MN 55379 Tel 952 253 3100 Fax 952 253 3131 www rticorp com 2014 Remote Technologies Inc All rights reserved Printed in Taiwan It s Under Control ...

Отзывы: