RSH-Tech Q1, Руководство пользователя

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8
FREQUENTLY ASKED QUESTIONS
Problem Solution
No Power a. Check the power adapter is properly connected
b. Check if the power adapter damaged or not
c. Re-connect HDMI / AV Cable
No show on monitor a. Re-connect power adapter
b. Check if the output mode for TV and media box keep the
same
c. Check if the TV is switched on
No sound or distorted sound a. Adjust the volume
b. Check if the cable connect to TV and media player well
c. Check that the speakers are connected correctly
No audio or digital output a. Check if the cable connected well
b. Check if your amplifier is set correctly
c. Re-connect power adapter
d. Check if the output mode for TV and media box keep the
same
The remote control does not work a. Reduce the distance to the box
b. Replace the batteries in the remote control
Player does not respond to some operating
commands during display
a. Operations may not be permitted. Refer to the user manual
b. Possibility of system halted, re-connect with power adapter
to restart
No sound during movies display a. The audio codec may not be supported by the box, you
can change to the supported audio on playing menu
b. Check the volume
c. Check if the cable connected well
d. Check if the output mode for TV and media box keep the
same
The contents of the USB drive or Memory
card cannot be read
a. The USB drive formats not compatible with the box
b. If one of the USB cannot be read, please turn off the box
and restart.
No sound with HDMI connection a. Check if TV output mode is the same with the media box
b. Check your TV system setup
c. Check the volume
The TV screen is black and the player’s
LED is blinking
a. Turn off your player and wait 30s, turn it on again. If under
HDMI status, check if HDMI connection is correct or
change another HDMI cable. Set the output solution of the
box into 720P