7
Photo
Quantity per carton (set)
G/W per carton (kgs)
Carton dimension (mm)
40
14.5
415*340*245
9. Problems and Solutions
Unable to charge the power bank:
1. Make sure the power supply is DC5V, current over 500mA .If the input voltage is not 5V or current under 0.5A,
the three level LED will flash. Make sure your power supply is correct.
2. Check if the USB cable is connected to the Micro USB port correctly.
3. Some of specific micro USB connectors are not compatible with the power bank. In this condition, change the
Micro USB connector.
Unable to charge your digital devices:
1. The power bank is designed based on Apple’s charging mode. It may not be compatible with some devices,
such as the Samsung Galaxy Tablet. Please use the special connector for Galaxy Tablet. The problem will
be solved.
2. The input voltage of your devices may not be 5V. Please recheck the input voltage of your devices.
3. The connection between your device and the power bank is incorrect. Please reconnect.
4. The cable or connector is damaged or unclean. Please change or clean the cable or connector.
5. The remaining capacity of the power bank maybe too low to charge the devices. Please charge the power
bank first.
6. If the Power indicator doesn’t light up after pressing, the power bank maybe defective. Please contact our
service department or your supplier.
Power Bank shuts down itself while charging:
lf the digital draws too much current (over 2.5A),the protection will be activated by shutting down the power
bank.
If this happens, just remove the cable and recharge the power bank to reset it.
Charging time of the device is too short:
It’s possible the battery of your device is too old. Please replace a new one.
