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ERROR CONDITIONS

__________________________________________________________________

THE ERROR ALARM SYSTEM

The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an error when
setting a program option. When the error beep tone sounds, an "E" appears in the display and the keypad locks. An error tone
will also occur if the user tries to use a cash register function that has not been programmed yet.

To clear the "E" error, simply press the

[C]

Clear key.

NOTE: After starting a transaction, moving the Control Switch from "R1" or "R2" to another position before
completing a transaction will result in an error condition to remind you to finish and total the transaction.

Clearing an Error:

1.

Press

the

[C]

Clear key. The tone ends, the display clears and the keypad unlocks.

2. Determine what error was made.

3. Correct the error, continue with the transaction, finish the transaction or restart the program.

NOTE: The

[C]

Clear key also clears an incorrect entry from the display prior to pressing a registration key. Once an entry is

printed, the

[void]

key must be used to correct an error.

VOIDING ERRORS

Once an entry is printed on the tape, the

[C]

Clear key cannot be used to correct the transaction or entry. Use the

[void]

key to

correct an error just registered.

1. Voiding the Entry Just Completed:

If an incorrect entry has been made AND the transaction has not yet been completed (the

[amount tend/TOTAL]

key has

NOT been pressed), simply press the

[void]

key to reverse the last entry BEFORE continuing with any other entries. The

entry is reprinted with a "VD" symbol following the amount and reversed or subtracted from the transaction.

2. Voiding an Earlier Entry:

To void an earlier entry:

1. Complete and total the transaction, including the error.

2.

Press

the

[void]

key.

3. Retype the incorrect information, exactly as originally entered.

4. Total the transaction.

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Содержание 101cx

Страница 1: ...al 101cx Cash Management System Owners Manual 8 Departments 99 PLUs Price Look Ups 4 Clerks Automatic Tax Computation 4 Tax Tables Programmable Electronic Cash Register Easy Set Up Instructions see page 12 ...

Страница 2: ... optimum productivity Here are just a few of the register s many valuable features 8 departments 99 PLU Price Look Up settings 4 Clerk Totals Security System Choice of Journal or Customer Receipt printout Automatic tax computation for tax rate Add on Canadian Tax and VAT Up to 4 Tax Tables Department linked entry options that streamline and speed up operation Periodic management reporting systems ...

Страница 3: ...EM 9 LOADING PAPER 10 INSTALLING THE INK ROLL 11 QUICK START 12 13 SETTING PROGRAMS 14 Entering the Program Mode 14 Exiting the Program Mode 14 Clearing Errors 14 DATE AND TIME 15 Setting the Date and Time 15 SETTING THE CLERK SYSTEM 16 PERCENT DISCOUNT 17 Setting a Percent Discount Rate 17 DEPARTMENT PROGRAMMING 18 Assigning a Department Tax Status Multiple Item Sale 18 Programming Departments as...

Страница 4: ... PLU Price 32 VOID AND REFUNDS 33 Voiding the Previous Entry in the Middle of a Sale 33 Voiding a Single Item 33 Voiding Multiple Items 33 Refunding a Single Item 34 Refunding Multiple Items 34 TAX OVERRIDE TRANSACTIONS 35 Exempting Tax on an Item 35 Exempting Tax on an Entire Sale 35 Adding Tax to a Non Taxed Department 35 OTHER TRANSACTIONS 36 Registering Money Received on Account 36 Paying Mone...

Страница 5: ...e word press For example Press subtotal Or Press DEPARTMENT 1 References to the 11 key numeric keypad are preceded by the word type For example Type the number 1 GETTING STARTED Important note The cash register must be first plugged in before installing the back up batteries Before you begin to operate the register or set the programs check SETTING UP AND MAINTAINING THE CASH REGISTER for installa...

Страница 6: ... 32 104 Degrees Fahrenheit DIMENSIONS 14 1 4 D x 13 1 2 W x 9 H WEIGHT 12 lbs SAFETY NOTICE The main outlet for this cash register must be located near the unit and easily accessible Do not use this cash register outdoors in the rain or near any source of liquid WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc...

Страница 7: ... the electronic components Cover the register when not in use to protect components from dust The cash register should be turned off when covered and not in use Take care to keep all liquids away from the machine to avoid spills which could damage electronic components To clean use a soft dry cloth Do not apply organic solutions such as alcohol Your cash register should be kept in areas free from ...

Страница 8: ...tart up money put in the drawer at the start of each business day can be registered as an RA 4 ref Dual Function Coupon Subtracts the amount from an item or the sales total such as a coupon deduction Refund Subtracts an item that is returned for refund Minus key totals are shown in the management report 5 PO Paid Out Registers any money paid out or taken out of the cash drawer that is not part of ...

Страница 9: ...unt Key Used to subtract a percentage rate from an individual item or an entire sale The rate can be a pre programmed percentage rate or any other manually entered percentage rate 13 charge Charge Key Used to total sales that are charged Charge totals appear in the management report 14 tax shift Tax Shift Key Used to enter a non tax item into a taxable department or to enter a tax item into a non ...

Страница 10: ...ee separators are already installed in the coin tray to create 4 slots Two additional separators are included in the box with the cash register please check the packaging thoroughly and one or both of these can be installed to create a total of 5 or 6 slots To remove a separator already installed in the coin tray lift out the removable coin tray from the cash drawer While squeezing the bottom of t...

Страница 11: ...arn of an error condition or indicate use of the program mode They include Change Indicates the displayed amount is change due to the customer Minus Displays for a negative entry Also displays if subtotal or cash tendered total is a negative number due to a return or refund Subtotal Indicates amount shown is a subtotal including tax if applicable Total Indicates amount shown is the total of the tr...

Страница 12: ...as made 3 Correct the error continue with the transaction finish the transaction or restart the program NOTE The C Clear key also clears an incorrect entry from the display prior to pressing a registration key Once an entry is printed the void key must be used to correct an error VOIDING ERRORS Once an entry is printed on the tape the C Clear key cannot be used to correct the transaction or entry ...

Страница 13: ...y life protection is approximately 30 days after power interruption To ensure proper memory protections batteries should be replaced with new batteries after any lengthy interruption of power once power has been restored or once a year TO INSTALL OR REPLACE BATTERIES 1 Be sure the cash register is plugged in and there is power to the machine 2 Move the control switch to the R1 or R2 position 3 Ope...

Страница 14: ...he front of the register 5 Insert the end of the paper roll into the paper slot Figure F the printer under the black plastic writing table 6 Depress the feed key until the paper catches and advances through the printer 7 If the paper does not feed through the printer make sure the paper has a smooth straight edge and was inserted in the proper slot 8 Pass the tape through the receipt window of the...

Страница 15: ...EPLACE YOUR INK ROLL FOLLOWING THE INSTRUCTIONS BELOW 1 Open the printer compartment by lifting the black plastic printer cover 2 The ink roll is found in the front of the printer compartment just behind the print head and is mounted in a plastic cartridge To remove grasp the small clip on the left of the ink roll where the words PULL UP may be printed on the ink roll cartridge and pull up The ink...

Страница 16: ... number For example if your tax rate is 8 type 8000 if your tax rate is 7 5 type 7500 Then press the amt tend TOTAL key For Canadian Tax users please refer to the Canadian Tax section of the manual Please note for the next steps you will use the Department Keys which are the keys numbered 1 through 8 located directly below the clerk key G In these examples we will program the register to accept a ...

Страница 17: ...ate tax rate be sure you are in the prg program mode then re do the specific program in question A new program entry will automatically override a previous entry The change will also carry through out the rest of the register programming For example if the tax percentage is changed for Tax Rate 1 after entering the new tax percentage you do NOT have to re enter or re program all of the departments...

Страница 18: ...receipt paper for your record In this section you will find simple step by step procedures for each program Following each procedure is an example We suggest you complete the examples to become familiar with the program then reset the programs according to your own requirements Entering the Program Mode 1 Set the Control Switch to the prg position 2 Once in the program mode you can set some or all...

Страница 19: ...epresenting the current date Use the format MMDDYY to enter the date NOTE Single digit numbers for months and days must be preceded by a zero 0 3 Press the subtotal NS key to store the date 4 Continue with the next program or move the Control Switch out of the Program mode Example Set a date of March 7 2005 Type Press The Display Shows The Receipt Shows 030705 subtotal NS 307 05 03 07 05 Date Form...

Страница 20: ...o Clerk 1 If needed enter the program mode Move the Control Switch to the prg position 2 Type 444444 3 Press the amt tend TOTAL key 4 Enter the Clerk 1 2 3 or 4 5 Enter the security code any 3 digit number between 000 and 999 examples 123 222 212 etc 6 Press the clerk key 7 Repeat steps 4 5 and 6 for each Clerk you want to have a security code 8 Press the C key to finish To re program a clerk numb...

Страница 21: ...ANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER Setting a Percent Discount Rate 1 If needed enter the program mode Move the Control Switch to the prg position 2 Type the numbers representing the desired percentage rate NOTE Up to four digits 0 99 99 can be used For example to enter 10 type 1000 to enter 6 5 type 650 3 Press the key to store the rate 4 Continue with the next program or move the ...

Страница 22: ...ransaction 3 Department Preset Price Optional allows you to program a price in a department key to save time when ringing up a sales entry The price will automatically ring up each time the appropriate department key is pressed Note You can have up to 4 Tax Rates in the register These are set in the next section Tax Rate Use the chart below to determine how you want a department to calculate taxes...

Страница 23: ...Enter the Pre set Price using the number keys be sure to include the cents for example for a 3 pre set priced item you must enter 300 If you do not wish to program a department pre set price enter 0 6 Press the appropriate DEPARTMENT key Repeat these steps for each department you will be using Example Program Department 1 as multiple item sales taxable using Tax Rate 1 and with a pre set price of ...

Страница 24: ...ould mean 5 00 sales tax is charged on a taxable sale with a 100 00 of merchandise and the total for that sales transaction will be 105 00 A tax table rate is based on an approved tax table chart issued by an individual state or local municipality If programming by tax table rate then please obtain a copy of the exact tax table from you state or local tax authority and then contact Royal Customer ...

Страница 25: ...m mode Move the Control Switch to the prg position 2 Enter 1 4 1 through 4 being the Tax Rate identifier where that tax percentage will be stored in memory 3 Press tax shift key 4 Enter the Tax Percentage Rate Up to 5 digits can be used You MUST enter three digits after the desired decimal place For example to enter 5 5 type 5500 to enter 7 type 7000 to enter 10 25 type 10250 5 Press the amt tend ...

Страница 26: ...22 __________________________________________________________________ PAGE INTENTIONALLY LEFT BLANK ...

Страница 27: ...ber to a department that is programmed non taxable Program PLU for OPEN PLU Price Note This procedure should only be done if you are interested in the Open PLU Price sub department option Otherwise proceed to the next section on Programming PLU Prices 1 Enter the program mode Move the Control Switch to the prg position 2 Press the PO key to begin programming the PLU Status 3 Type the PLU between 0...

Страница 28: ...t below 3 Continue with other programming or move the Control Switch out of the prg position PLU Confirmation Report ______________________ _ _ PLU _________ 01 0 ________ PLU status of 0 for fixed PLU Department the PLU is linked to ________ 1 1 99 TX ____ PLU price of 1 99 is taxable PLU _________ 02 0 _ _ 2 1 29 ________ PLU price of 1 29 is non taxable PLU _________ 03 1 ________ PLU status of...

Страница 29: ...mple Assign a security code of 7748 Type Press The Display Shows The Receipt Shows 7748 charge 77 48 77 48 CH NOTE IF YOU SET A SECURITY CODE YOU WILL NOT BE ABLE TO PRINT YOUR Z MANAGEMENT REPORTS UNTIL YOUR SECURITY CODE HAS BEEN ENTERED THE PROMPT SEC CODE WILL APPEAR IN THE DISPLAY TO REMIND YOU TO ENTER THE CODE Delete a Security Code 1 Move the Control Switch to the prg position 2 Type 0 0 0...

Страница 30: ...26 __________________________________________________________________ PAGE INTENTIONALLY LEFT BLANK ...

Страница 31: ...g SETTING 2 DECIMAL PLACES 12 RA ALLOWING ZERO DOLLAR PRICE ENTRIES 81 RA 12 81 SET DATE MARCH 7 2005 030705 subtotal NS 03 07 05 15 30 SET TIME 3 30 PM 1530 qty time 5 00 001 CK SET DISCOUNT RATE 5 500 1 0 00 1TX 000 CK ASSIGN TAX STATUS 2 0 00 DEPT 1 TAXABLE 0 01 check 0 DEPARTMENT 1 0 01 1TX DEPT 2 NO TAX 0 00 check 0 DEPARTMENT 2 55 00 1TX 77 48 CH SET FIXED TAX 5 5 FOR TAX RATE 1 1 tax shift ...

Страница 32: ...luded _ 50 00 CA _ Cash Tendered by Customer _ 19 45 CG _ Change Computation _ _ Time _ 15 35 010 _ Receipt Consecutive increments automatically for _ _ each transaction Resets to 000 after printing Z ____________________________ management report TRANSACTION SYMBOLS The following symbols appear on the paper tape They are printed to the right of entries to identify various totals and transaction o...

Страница 33: ...end TOTAL 3 94 CG 15 35 010 Registering a Sale to Multiple Items NOTE Up to two digits can be used for the quantity multiplied Example Multiply two items times 1 50 to Department 1 1 2 qty time 150 DEPARTMENT 1 2 X 1 50 2 subtotal NS 1 3 00 1TX 3 00 ST 3 amt tend TOTAL 17 1TX 3 17 ST 3 17 CA 15 36 011 Registering a Charge Transaction NOTE Charge transactions are counted and registered to the charg...

Страница 34: ... 00 charge 1 1000 DEPARTMENT 2 2 10 00 2 15 00 2 1500 DEPARTMENT 2 25 00 ST 25 00 ST 20 00 CA 3 subtotal NS 5 00 CH 15 38 013 4 2000 amt tend TOTAL charge MINUS KEY TRANSACTIONS Registering a Reduction NOTE Up to 7 digits can be used for the amount of the reduction Example Register a 10 reduction coupon on a 2 00 item to Department 2 1 200 DEPARTMENT 2 2 2 00 0 10 1 90 ST 2 10 ref 1 90 CA 15 39 01...

Страница 35: ...5 Using a Preset Discount On The Total Sale Example Register the preset percent discount 5 to an entire transaction Note The key must already be programmed with a preset discount percentage for the following example to work 1 100 DEPARTMENT 1 1 1 00 1TX 1 2 00 1TX 2 200 DEPARTMENT 1 3 00 ST 5 00 3 subtotal NS 0 15 0 16 1TX 3 01 ST 4 3 01 CA 15 41 016 5 amt tend TOTAL Using a Preset Discount on Ind...

Страница 36: ...X 1 58 ST 1 58 CA 3 amt tend TOTAL 15 30 018 Using an Open PLU Price Sub department with No Preset Price Example Register the price of 2 00 in PLU 3 1 3 PLU 03 2 00 1TX 2 00 ST 2 200 PLU 0 10 1TX 2 10 ST 2 10 CA 3 subtotal NS amt tend TOTAL 15 30 019 Using an Open PLU Price Sub department with a Preset Price Example Register PLU 3 programmed with the preset price of 10 00 1 3 PLU PLU MUST press th...

Страница 37: ...2 3 00 ST 3 00 CA 15 45 021 4 amt tend TOTAL NOTE To void an earlier entry or entire transaction complete the transaction then follow the directions for a void Voiding a Single Item Example Void a 1 00 item in Department 1 1 VOID 1 1 00 VD 0 06 1TX 1 06 ST 2 100 DEPARTMENT 1 1 06 CA 15 45 022 3 amt tend TOTAL Voiding Multiple Items Example Void a 1 00 item in Department 1 and a 2 00 item in Depart...

Страница 38: ...TX 1 06 ST 1 06 CA 3 amt tend TOTAL 15 31 024 Refund Multiple Items Example Refund a 1 00 item in Department 1 and a 2 00 item in Department 2 1 ref 2 100 DEPT 1 1 1 00 1TX 3 ref 2 2 00 0 06 1TX 3 06 ST 4 200 DEPT 2 3 06 CA 15 31 025 5 amt tend TOTAL Example Refund 3 items at 1 00 in Department 1 1 ref 3 X 2 3 qty time 1 00 1 3 00 1TX 3 100 DEPT 1 0 17 1TX 3 17 ST 3 17 CA 4 amt tend TOTAL 15 45 02...

Страница 39: ...ENT 1 1 2 00 1 00 1TX 3 100 DEPARTMENT 1 0 06 1TX 3 06 ST 3 06 CA 4 amt tend TOTAL 15 45 027 Exempting Tax on an Entire Sale Example Exempt tax on the entire sale registered to Department 1 preset at 5 5 fixed tax rate 1 1 300 DEPARTMENT 1 2 500 DEPARTMENT 1 1 3 00 1TX 1 5 00 1TX 8 00 ST 3 1 tax shift 8 00 CA 15 45 028 4 amt tend TOTAL Adding Tax to a Non Taxed Department Example Add Tax Rate 1 pr...

Страница 40: ...try can be made prior to or after any operation The identification is not added to the management report or totals and is NOT retained in the memory of the cash register Example Assign the ID number 12345 to a transaction 1 12345 subtotal NS 12345 1 1 00 1TX 2 100 DEPARTMENT 1 0 06 1TX 1 06 ST 1 06 CA 3 amt tend TOTAL 15 47 032 Registering a No Sale NOTE This operation simply prints a no sale rece...

Страница 41: ...s the X report However once this report is printed ALL TRANSACTION TOTALS ARE RESET TO ZERO except the grand total Some users call the Z report an end of day report NOTE To prevent accidental printing of the Z report set the security code as explained in the SECURITY CODE section Once this code is set a Z report will not print until the security code is entered If a Z report is attempted without e...

Страница 42: ...__ MINUS TOTAL _ 1 20 _______ TOTAL _ 99 48 ST _______ NET SALES TOTAL _ 0 00 _________ REFUND SALES TOTAL _ 0 00 VD _______ VOID SALES TOTAL _ 102 68 ST _______ GROSS SALES TOTAL CASH SALES COUNTER __________________ 003 _ _ 61 48 CA _______ CASH SALES TOTAL CHECK SALES COUNTER __________________ 004 _ _ 6 00 CK _______ CHECK SALES TOTAL CHARGE SALES COUNTER __________________ 001 _ _ 32 00 CH __...

Страница 43: ...eports System Balance DEPARTMENT 1 DEPARTMENT 2 DEPARTMENT 3 DEPARTMENT 4 DEPARTMENT 5 DEPARTMENT 6 DEPARTMENT 7 DEPARTMENT 8 MINUS TOTAL TOTAL TAX TOTAL NET SALES NET SALES MINUS SALES TOTAL RETURN TOTAL VOID TOTAL GROSS SALES NET SALES PREVIOUS GRAND TOTAL ENDING GRAND TOTAL Media Balance NET SALES CHECK CHARGE RECEIVED ON ACCOUNT PAID OUT PAYMENTS OUT CASH IN DRAWER ...

Страница 44: ..._ 1 00 ______________ SALES TOTAL DOLLARS _ 02 _ _ 002 _ _ 4 00 _ _ 5 00 ST _________ ALL PLU SALES TOTAL _ _ _ 13 19 026 _ ___________________________ Clerk Report Clerk Reports can be taken in either the X or Z position Remember if the PLU Report is taken in the Z position the totals will be reset to zero after the report is completed 1 Move the Control Switch to the X or Z position as desired 2...

Страница 45: ...is means a manager s security code was programmed Press the C key to clear the error Then enter the manager s security code press the amt tend TOTAL key and continue with the operation 5 If the register still does not function use the Full System Clear Procedure CAUTION The Full System Clear Procedure erases all transaction data AND all programming from the memory A Turn the control slide switch t...

Страница 46: ...tries To Set the Tax System of the cash register prg 3 Tax System Number RA 1 digit 1 Enter the Program Mode Move the Control Switch to the prg position 2 Type 3 then type the setting number for the tax system desired 0 USA Tax 1 Canadian Tax 2 VAT Tax For USA tax programming please see Page 21 For VAT tax programming please see Page 43 For Canadian tax see Page 44 Tax Status Number Condition 00 N...

Страница 47: ...eipt Up to 4 VAT tax rates can be programmed To choose the VAT Tax System please complete the following a Enter the Program Mode Move the Control Switch to the prg position Step 1 Type 3 type 2 then press the RA key to set the register for VAT Tax System Step 2 Program the VAT Tax Rate as follows TAX tax shift TAX RATE amt tend TOTAL 1 4 0 99 999 Example Program a VAT Tax 1 rate as 15 1 If needed ...

Страница 48: ...sed in certain areas where tax is exempted below a certain amount for example any amount below 4 00 is exempt from PST tax If there is no non taxable limit simply skip this step in brackets in the procedure above CANADIAN TAX METHOD 1 GST Tax 7 PST Tax 8 GST PST Tax Both 7 and 8 calculated on the net amount 1 Program Tax 1 as 7 1 tax shift 7000 amt tend TOTAL 2 Program Tax 2 as 8 2 tax shift 8000 ...

Страница 49: ... RA key 1 Program Tax 1 as 7 1 tax shift 7000 amt tend TOTAL 2 Program Tax 2 as 8 2 tax shift 8000 amt tend TOTAL 3 Program Tax 3 as 8 3 tax shift 8000 amt tend TOTAL 4 Link Tax 1 7 GST to the desired Department key 001 check 0 DEPARTMENT KEY 5 Link Tax 3 8 PST to the desired Department key 003 check 0 DEPARTMENT KEY 6 Link both Tax 1 GST and Tax 2 PST to the desired Department key 005 check 0 DEP...

Страница 50: ...11301880 Coin Tray Slot Divider Plastic Separator 11301730 Duplicate Cash Drawer Journal Lock Key Set set of 2 keys 10490022 Replacement Journal Paper Roll Spindle 16900030 Ink Rolls 2 per package 013109 Single Ply Register Tape 3 roll package 013129 Owner s Manual Shipping Handling is not required when ordering this item only 101CXIM0105B CALL toll free 1 888 261 4555 Or Visit our web site at www...

Страница 51: ...ot limited to fire or other casualty accident neglect abuse abnormal use misuse or battery leakage damages THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Royal shall NOT be liable for CONSEQUEN...

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