TROUBLESHOOTING
Symptom
Solutions
The machine is not running
or only running on the fan
mode
•
Reset the power plug. Wait 3 minutes and try to run the unit again.
•
Securely confirm that the unit is plugged in.
•
Make sure the appliance voltage meets the electricity requirements.
•
Check to see if the water indicator light is on. If full, drain the water
tank (See Drainage page 12).
•
Check to see if the 24-hour timer is set to off.
Not cool enough
•
Make sure all windows and doors in the room are closed.
•
Connect the exhaust air hose tightly and make sure that it can
function properly. Keep it as short and free of curves as possible to
avoid bottlenecks.
•
Make sure all air inlets and outlets are not blocked. If they are, clear
the obstruction.
•
Remove all heat sources from inside the room.
•
Decrease the set temperature.
•
The air filter may be blocked by dust, so clean the air filter.
Machine is noisy or
vibrating during operation
•
Place the unit on a flat, level surface.
•
Make sure that the unit is not touching any other objects.
Machine often starts or
stops
•
Make sure that you are using the correct supply voltage from a
suitable power source.
•
Correct the placement of the exhaust hose
E2 Code
•
Room temperature sensor is abnormal. Contact for repair.
E3 Code
•
Indoor and outdoor sensor is abnormal. Contact for repair.
E4 Code
•
Full of water. Empty tank.
E5 Code
•
Outdoor coil sensor is abnormal. Contact for repair.
In case of problems, first turn off the air conditioner and disconnect from the source of electricity.
NOTE:
For all replacements and repairs that need to be made, contact Royal Sovereign Customer Service at +1) 800-397-1025
14
