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®
Company. All rights reserved. R-TEC Automation
®
is a registered trademark of the Rowley
®
Company, LLC.
19
Any Questions?
Contact our R-TEC Automation
®
in-house experts at 866.985.3423. Email us at
TROUBLESHOOTING
Problem
Cause
Remedy
Motor is not responding
Remote control battery is
discharged
Replace battery.
Battery is inserted incorrectly
into remote control
Check battery polarity.
Radio interference / shielding
Ensure remote is positioned away from metal objects and
the antenna on motor is kept straight.
Motor distance is too far from
remote control
Move remote to a closer position.
Battery power depleted
Recharge with AC Adaptor (optional).
Incorrect wiring
Check that motor wiring is connected correctly (refer to
motor installation instructions).
Motor beeps 10 times when
in use
Battery voltage is low / Solar
Panel issue
Solar Panel not providing enough
power
Check connection and positioning of Solar Panel. Ensure
sun exposure is adequate.
Recharge with AC Adaptor (optional).
No output Voltage from
Round Connector
Not enough light
Turn the orientation of Solar Panel for more light energy.
Round Connector is open circuit
Connect battery motor for 5 minutes to check charge
current.
Motor battery capacity is full
Run the motor continuously until the battery voltage is
below 12 V.
No output of USB Connector
Round Connector is charging
battery motor
Disconnect the motor from the Round Connector.
