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In case of problem:
Check that your phone is well connected to your domestic Wi-Fi network at
the beginning of the process
Check that your purifier is well plugged and turned on
If the led of your purifier is not flashing, hold the Wi-Fi button during 3 se-
conds ?
Restart the product to retry.
I have trouble with the installation of the application:
Check compatibility on the website www.compatibility-pureair.rowenta.com
Pairing is not successful:
For the pairing, you need to be close to your air purifier and make sure that your Internet connec-
tion is good too.
If you cannot find the Wi-Fi network of your purifier ‘AIR PURIFIER XXXX’ ’:
• Check if the Wi-Fi function is activated (the Wi-Fi indicator flashes). If not, please press Wi-Fi
& Light
buttons simultaneously to activate the Wi-Fi function.
• You need to press the Wi-Fi
button for 3 seconds, you will hear a ‘ding’ meaning that the
Wi-Fi network of your purifier is activated.
• Check if someone else is already connected to the purifier. You can press the Wi-Fi button for 3
seconds to re-start the connection steps.
I cannot control my purifier, why ?
If the Wi-Fi indicator of the purifier is flashing:
1. check if your Internet connection at home is good
2. check if the password of your Wi-Fi has been changed
If the Wi-Fi indicator of the purifier is lighted on, it means that the purifier is connected to the
network; in this case, check if your smartphone is well connected to internet
Can I share the purifier with someone else?
Of course! New users just need to download the App PURE AIR and create an account firstly.
Then there are 2 ways to share:
