Troubleshooting
Issues
Not properly plugged
in.
The temperature
control is set too low.
Auto-off has engaged
(depending on model).
There is insufficient
water in the tank.
Iron is not set to a
steam setting.
The Anti-drip function
is active.
Water may need to be
changed due to hard-
ness or organic matter.
Garment has not been
rinsed sufficiently.
Over use of burst
button.
Distilled or softened
water being used.
Overfilled.
Auto-off has engaged.
(depending on model).
Starch use.
Burnt material.
Ironing at too high
temperature.
Priming may be
necessary on first use.
Check that iron is plugged
correctly.
Set the temperature control to a
higher temperature.
Move iron or shake it gently to
reactivate.
Fill the water tank.
See section called “Steam
Ironing”.
Wait for the soleplate to reach the
correct temperature.
See section “Water recommenda-
tions”. Switch to spring water or
mix tap water with distilled water.
Ensure garments are rinsed tho-
roughly to remove any detergent
desposits or chemicals on new
garments.
Allow more time between each
burst.
See section “Water recommenda-
tions”. Switch to spring water or
mix tap water with distilled water.
Do not fill past max line on tank.
Be sure to close the cover at
filling inlet, depending on model.
Move iron or shake gently to
reactivate.
Spray reverse side of fabric and
allow starch to penetrate.
Be sure to set temperature
according to fabric being ironed.
Fill with water.
Hold cold iron horizontally.
Place finger over the spray nozzle
to create a vacuum.
Press the spray button 4 to 5
times.
Remove finger from nozzle, press
spray button a few more times.
Possible causes
Solutions
Iron does not
heat.
Not enough
steam.
Iron is emitting a
brown or white
substance.
Iron is leaking.
The Auto-off light
is flashing.
Build up on the
soleplate.
Spray function
does not work.
If troubleshooting does not assist, before consulting the retailer
regarding their return / exchange policy, please telephone
consumer service at: 781-396-0600.
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