Phone: +1 613-652-4886 • Technical Support: +1 613-652-4886 • www.rossvideo.com • 4910DR-220-01 • March 22, 2018
Wheatstone®
The information in this document applies to the Wheatstone®
D-Series, E-Series, G-Series, SR9, and Glass-E audio
mixers.
Requirements
• Large Audio Mixer Interface Software Option
• Ethernet Cable
Port Connections
Remote Device Port Configuration Settings
Use the following procedure to configure a remote device for
your Wheatstone® on the Caprica Server:
1.
Use the current version of
DashBoard
software to
connect to your
Caprica Server
.
2.
In the
DashBoard Tree View
, double-click the
Port
Configuration
node of your Caprica Server.
3.
In the
Port Configuration Summary
table, double-click
a
REMOTE#
port in the
Port
column.
4.
In the
Configure REMOTE#
panel, click
Audio Mixer
.
5.
Click
Wheatston
.
6.
Click
Network Settings
.
7.
Use the following settings to configure the
Network
Settings
for your Wheatstone®:
•
Ethernet Role
— Client
•
Remote IP Address
— IP address of the
Wheatstone® audio mixer
•
Remote Port
— 55777
•
Local IP Address
— 0.0.0.0
•
Local Port
— 0
•
Protocol
— TCP
8.
Click
Device Settings
.
9.
In the
Freq
box select or enter a frequency for the
Wheatstone®. The default frequency is 5.
10.
Click
Apply Changes
to save the device settings.
11.
Click
Done
to close the Configure REMOTE# panel.
For More Information on...
• configuring remote devices for OverDrive systems that
contain a Caprica Server, refer to the
Caprica User Guide
.
Device Setup
The Wheatstone® must be set up for TCP communications
on port 55777.
Compatibility
Contacting Technical Support
Technical Support is staffed by a team of experienced
specialists ready to assist you with any question or technical
issue.
Ross Video has technical support specialists strategically
located around the globe to ensure a prompt response to
technical inquiries. Our primary technical support center is
located in Ottawa, Ontario, Canada. In addition, we have
offices in The United Kingdom (London), Australia (Sydney),
and Singapore with satellite locations in New York City, The
Netherlands, and China. As we expand our presence
globally, we are constantly evaluating other key locations to
have a local technical support specialist in order to better
service our customers.
North America
Our North America center located in Ottawa, Ontario,
Canada and is open Monday to Friday 8:30 a.m. to 6:00 p.m.
EST, with 24/7/365 on-call service after hours.
Our telephone number is: +1-613-652-4886
Toll free within North America: +1 844-652-0645
EMEA
Our EMEA center is located in Buckinghamshire, England,
United Kingdom and is open Monday to Friday 8:30 a.m. to
5:00 p.m. GMT. After hours support is provided by our North
America location.
Our telephone number is: +44 (0)1189502446
International toll free: +800 1005 0100
Communications
Audio Mixer
Ethernet
>
Local Area Network
Ethernet
Audio Mixer
Version
Wheatstone®
-
Automation
OverDrive
15.0 or higher
Caprica Server
2.2c or higher