Ross Ultrix 2101DR-008-11, Руководство пользователя, Страница: 11 / 56

Ultrix SFP Modules Guide (v11.0) Introduction • 11
Introduction
This addendum is for installers of the Ross Video Ultrix router. It provides additional information on the Small
Form Pluggable (SFP) modules that can be installed in the AUX ports of the router.
If you have questions, please contact us at the numbers listed in the section “ Contacting Technical Support ” on
page 11. Our technical staff is always available for consultation, training, or service.
Related Publications
It is recommended to consult the following Ross documentation before installing your SFP module for the Ultrix
router:
•
Ultrix Quick Start Guide , Ross Part Number: 2101DR-002
• Ultrix Installation Guide , Ross Part Number: 2101DR-003
• Ultrix User Guide , Ross Part Number: 2101DR-004
Documentation Conventions
Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a
sequence of menus and sub-menus that must be followed to reach a particular command.
Block Diagram Conventions
The block diagrams reference “AUX IN” and “AUX OUT”. These terms refer to the auxiliary inputs and outputs of
the Ultrix router respectively.
Referenced Guides
Italic text is used to identify the titles of referenced guides, manuals, or documents. For example:
For more information, refer to the section “ Assigning an IP Address ” in the Ultrix User Guide .
Important Instructions
Star icons are used to identify important instructions or features. For example:
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When the Ultrix router cannot connect to the network, a Message dialog opens to report the connection problem.
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest
telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service
and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time),
technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical
support phone line is available. If the technical support person who is on call does not answer this line immediately,
a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to
react to any problem and to do whatever is necessary to ensure customer satisfaction.
•
Technical Support : (+1) 613-652-4886
• After Hours Emergency : (+1) 613-349-0006
• E-mail : techsupport@rossvideo.com
• Website : http://www.rossvideo.com