FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC User Guide (v5.0)
Warranty and Repair • 19
Warranty and Repair
The FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC is warranted to be free of any defect with respect to
performance, quality, reliability, and workmanship for a period of
THREE (3)
years from the date of delivery to the
customer. In the event that your RossGear FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC proves to be defective
in any way during this warranty period, Ross Video Limited reserves the right to repair or replace this piece of
equipment with a unit of equal or superior performance characteristics.
Should you find that this FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC has failed after your warranty period
has expired, we will repair your defective product should suitable replacement components be available. You, the
owner, will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond the
THREE (3) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages
(including loss of profits) incurred by the use of this product. Implied warranties are expressly limited to the
duration of this warranty.
This FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC User Manual provides all pertinent information for the safe
installation and operation of your RossGear Product. Ross Video policy dictates that all repairs to the
FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC are to be conducted only by an authorized Ross Video Limited
factory representative. Therefore, any unauthorized attempt to repair this product, by anyone other than an
authorized Ross Video Limited factory representative, will automatically void the warranty. Please contact Ross
Video Technical Support for more information.
In Case of Problems
Should any problem arise with your FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC, please contact the Ross
Video Technical Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions,
should you wish our factory to repair your FDR-9647-LC, FDT-9648-LC, and FDB-9649-LC. If required, a
temporary replacement module will be made available at a nominal charge. Any shipping costs incurred will be the
responsibility of you, the customer. All products shipped to you from Ross Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product manufactured by
Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.
