Rose electronics Orion XTender OR2-SRDFSUD1D, Инструкция по установке и эксплуатации, Страница: 56 / 79

TROUBLESHOOTING
Orion Extender Installation and Operation Manual 53
Troubleshooting the Orion Xtender System
If the Orion Xtender system does not function as expected, there are a few simple checks that can be made to
determine the cause of the failure. This sections details the steps the user can take to resolve the problem.
Should the difficulties persist, contact Rose Electronics Customer Support.
General Failures
Symptom Diagnosis Solution
Configuration file setting
not active
Setting not set or saved
Write setting into “ Config.txt ”file and save
changes
Start Command #CFG not set
Write Start Command
#CFG
as the first line
of the “ Config.txt ” file
Configuration setting written
incorrectly
Check for correct spelling and capitalization
Extender not restarted after
changes
Restart extender
Table 20. Troubleshooting General Failures
Blank Screen
The steps to troubleshoot this failure utilize the Status LEDs on the Video Cards , as described on page 40 . The
LEDs mentioned in the table below correspond to the Status LEDs shown in Figure 30. Status LEDs on DVI-D
Single Link and DVI-D Dual-Head / Dual-Link Video Cards on the same page.
Symptom Diagnosis Solution
LED 3 off Power Supply to the unit
Check Transformers and connection to the
AC power
LED 1 or 2 off
Connection between Transmitter
and Receiver
Check interconnect cables and connections
Transmitter: LED 3 Red
or Yellow
No video signal detected by
source (computer, CPU)
Check connection of video cable to
source
Download DDC information from console
monitors as described on page 48 .
Reboot source if necessary.
Receiver: LED 3 Red or
Yellow
No monitor detected
Check connection, length and quality of the
cable to monitor, and tighten cable
thumbscrews
No video signal detected from
Transmitter
Check connection, length and quality of
the interconnect cable between units
Download DDC information from console
monitors as described on page 48 .
Reboot source if necessary.
Table 21. Troubleshooting Blank Screen at Receiver