20
Problem
Potential Cause
Solution
Vehicle needs a push to
start
Loose wires or loose
connectors
Ensure the battery connectors
are securely attached. If wires
are loose, contact Customer
Service.
“Dead spot” on motor
A “dead spot” means
electricity is not being
delivered to the terminal.
Contact Customer Service.
Cannot stop the vehicle Electronic component is
damaged
Motor or gear box
make grinding noises
Motor or gear damage
Contact Customer Service
Battery will not recharge
Charger is not plugged in Plug the charger into a
functioning wall outlet.
Charger is not working
Call Customer Service for a
replacement.
Loose connector or loose
adapter
Check that the connectors are
securely plugged into each
other.
Battery makes bubbling
noise while recharging
This is normal
No action required
Battery makes noises and
heats up when charging
This is normal
No action required
Contact Customer Service
