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Section 11. Troubleshooting
11.1 General Issues
Q:
Why did the LaserEye stop working?
A (1):
The LaserEye could not reach its Charging Station. If there are obstacles around the
Charging Station, the LaserEye may have trouble reaching it and/or run out of battery power.
Ensure the area around the Station is clear at all times.
A (2):
The LaserEye fi nished a spot cleaning cycle. Use the remote or the keys on top of the
LaserEye to stop it and/or change the type of cleaning performance as desired.
Q:
Why isn’t the schedule function working?
A:
The schedule was not saved. After choosing a schedule, be sure to save it. See Section 6.2.
Q:
Why isn’t the remote control working?
A (1):
It’s likely too far from the vacuum. Move within a yard or two and attempt to use the
remote again.
A (2):
The LaserEye or remote’s batteries may be low. Recharge the vacuum or replace the
remote batteries.
A (3):
The LaserEye is not on. Use the Power Switch to turn the vacuum on.
Q:
Why does the LaserEye keep moving backwards during cleaning?
A (1):
The lighting may be generating heat. Do not have the RolliBot operate under direct
sunlight as this may cause refraction and interfere with the vacuum’s laser emissions which will
cause malfunctions.
A (2):
The carpeting or fl oor surface may be too dark and/or causing issues with the sensors. It is
not recommended that you use the LaserEye on black or dark carpet or fl ooring.
A (3):
There may be a sensor issue. Check the vacuum’s sensors for excess dust and clean
as needed.
Q:
Why isn’t the LaserEye returning to its Charging Station?
A (1):
The Charging Station may not be receiving power. Make sure the adapter is securely
plugged in.
A (2):
The LaserEye may have encountered obstacles which caused it to run out of battery power
before it was able to reach the Charging Station. Ensure your LaserEye is fully charged before
each use.
Q:
Why isn’t the LaserEye charging?
A:
The contacts on the Charging Station or underneath LaserEye may need cleaning. Turn off the
LaserEye and wipe down all contacts with dry, non-abrasive cloth then resume charging.
Q:
Why isn’t the LaserEye picking up dirt or debris?
A:
Check the dustbin to see if it is full. Clean out the dustbin and restart cleaning.
Q:
Why is there a code showing up?
A:
The LaserEye encountered an error. See the following section.
11.2 Error Codes
When the LaserEye encounters certain issues, the top of the vacuum will display errors in
diff erent codes to communicate the issue. Make note of the code and refer to information below.
Содержание LASEREYE
Страница 1: ...ROBOTIC VACUUM USER MANUAL TM...
Страница 2: ...www rollibot com Customer Service 1 844 585 6295...
Страница 20: ......