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15

Section 11. Troubleshooting 

11.1 General Issues

Q:

 

Why did the LaserEye stop working?

  

A (1): 

The LaserEye could not reach its Charging Station. If there are obstacles around the 

Charging Station, the LaserEye may have trouble reaching it and/or run out of battery power. 

Ensure the area around the Station is clear at all times.

A (2): 

The LaserEye fi nished a spot cleaning cycle. Use the remote or the keys on top of the 

LaserEye to stop it and/or change the type of cleaning performance as desired.

Q: 

Why isn’t the schedule function working?

A: 

The schedule was not saved. After choosing a schedule, be sure to save it. See Section 6.2.

Q:

 

Why isn’t the remote control working?

A (1):

 It’s likely too far from the vacuum.  Move within a yard or two and attempt to use the 

remote again.

A (2):

 The LaserEye or remote’s batteries may be low. Recharge the vacuum or replace the 

remote batteries.

A (3): 

The LaserEye is not on. Use the Power Switch to turn the vacuum on. 

Q:

 

Why does the LaserEye keep moving backwards during cleaning? 

 

A (1):

 The lighting may be generating heat. Do not have the RolliBot operate under direct 

sunlight as this may cause refraction and interfere with the vacuum’s laser emissions which will 

cause malfunctions.

A (2):

 The carpeting or fl oor surface may be too dark and/or causing issues with the sensors. It is 

not recommended that you use the LaserEye on black or dark carpet or fl ooring.

A (3):

 There may be a sensor issue. Check the vacuum’s sensors for excess dust and clean 

as needed.

Q:

 

Why isn’t the LaserEye returning to its Charging Station?

A (1):

 The Charging Station may not be receiving power. Make sure the adapter is securely 

plugged in.

A (2):

 The LaserEye may have encountered obstacles which caused it to run out of battery power 

before it was able to reach the Charging Station. Ensure your LaserEye is fully charged before 

each use.

Q:

 

Why isn’t the LaserEye charging?

A: 

The contacts on the Charging Station or underneath LaserEye may need cleaning. Turn off  the 

LaserEye and wipe down all contacts with dry, non-abrasive cloth then resume charging.

Q:

 

Why isn’t the LaserEye picking up dirt or debris?

A: 

Check the dustbin to see if it is full. Clean out the dustbin and restart cleaning.

Q:

 

Why is there a code showing up?

A: 

The LaserEye encountered an error. See the following section. 

11.2 Error Codes

When the LaserEye encounters certain issues, the top of the vacuum will display errors in 

diff erent codes to communicate the issue. Make note of the code and refer to information below.

Содержание LASEREYE

Страница 1: ...ROBOTIC VACUUM USER MANUAL TM...

Страница 2: ...www rollibot com Customer Service 1 844 585 6295...

Страница 3: ...ts ultra smart navigation and scheduling means it can easily clean any space any time The LaserEye is designed for indoor use and can be used to clean floor surfaces such as Hardwood Linoleum Tile and...

Страница 4: ...ection 5 Charging Instructions 7 Section 6 Usage Instructions 8 6 1 Basic Usage Instructions 8 6 2 Detailed Usage Functions 8 Section 7 Maintenance Instructions 9 7 1 Maintaining the Dustbin 10 7 2 Ma...

Страница 5: ...rEye removeallobjectswhichmayeasilysustainorcausedamageifbumpedsuchas glassd cororpetfoodcontainers etc Cleantheoutsidewithadry non abrasiveclothonly DonotspraywaterorliquidsontotheLaserEye Donotinser...

Страница 6: ...thextremetemperaturefluctuations UseonlythebatteryincludedintheoriginalpackagingorreceivedfromRolliBotasareplacement UseonlytheadapterincludedintheoriginalpackagingorreceivedfromRolliBotasareplacement...

Страница 7: ...1x LaserEye 1x Remote Control 1x Cleaning Brush 2x Large Air Filters 1x Preinstalled 2x Small Air Filters Preinstalled 1x Exhaust Filter Preinstalled 1x User Manual 1x Screwdriver 1x Adapter 2x Edge B...

Страница 8: ...3 6 6 2 Cliff Sensors Charging Contacts Edge Brush 360 Front Wheel Battery Compartment Wheels Rubber Agitator Brush Bristle Agitator Brush Dustbin 1 2 3 4 5 6 7 8 9 1 3 3 5 7 6 2 4 Current Time Schedu...

Страница 9: ...the LaserEye to continuously update its memory of the space around it while identifying its own location in said space As the vacuum moves its ultrasonic laser sensor and multiple infrared sensors he...

Страница 10: ...hen the LaserEye is fully charged the Battery Indicator will stop blinking Turn off the LaserEye if it will not be used immediately Chargingtimeisapproximately3 4hours Charginglongermayaffectbatteryli...

Страница 11: ...When the vacuum is in standby mode touch the Home Key to prompt the vacuum to return to its Charging Station Touch the Start Stop Key to stop it Note the remote and app also have this key The LaserEy...

Страница 12: ...stop the vacuum from returning to its Station When using the Scheduling Function touch this key to adjust the minute Schedule Function Control Panel App Touch the Schedule Key to begin setting a clean...

Страница 13: ...move it Step 2 Press and hold the button down to release the motor It should pop out Step 3 Press the buttons on both sides of the dustbin to open the front then lift the front lid up Step 4 Empty the...

Страница 14: ...ottom lid open then take out the large filter and use the cleaning brush to gently clear away any debris Separate the large filter mesh from the rest of the filter Step 4 The large filter and the exha...

Страница 15: ...2 Place a new large filter in the dustbin Step 3 Push the dustbin back into the LaserEye 7 2 Maintaining the Agitator Brushes 7 2 1 Removing the Agitator Brushes Step 1 Locate the latch at the right...

Страница 16: ...aintaining the Wheels Sensors Step 1 Use the cleaning brush to clear away any debris Carefully pull or cut out any entangled debris Step 2 Use dry non abrasive cloth to clean excess dust or debris fro...

Страница 17: ...the GooglePlay or iOS App Store for the LaserEye application Step 2 Download and install the app according to your operating system Step 3 Turn on your LaserEye and open the app Step 4 Follow the in a...

Страница 18: ...ere with the vacuum s laser emissions which will cause malfunctions A 2 The carpeting or floor surface may be too dark and or causing issues with the sensors It is not recommended that you use the Las...

Страница 19: ...e availability of this limited warranty at our discretion but any changes will not be retroactive Warranty services are provided byWarranty Pro If a hardware defect arises and a valid claim is receive...

Страница 20: ......

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