30
Troubleshooting
Mac OS X
1.
Start up the computer without the DUO-CAPTURE connected .
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2.
Insert the included CD-ROM into the computer’s CD-ROM drive .
3.
Double-click the [Uninstaller] in [Driver] folder on the included CD-ROM .
4.
When “This uninstalls DUO-CAPTURE driver from this Macintosh .” appears, click
[Uninstall] .
If other messages appear, follow the instructions on the screen.
5.
When “Are you sure you want to uninstall the driver?” appears, click [OK] .
6.
The authentication dialog box or the message “Uninstaller requires that you type your
password” will appear .
Enter the password and click [OK] .
7.
When “Uninstallation is completed .” appears, click [Restart] and restart the computer .
It may take some time for the computer to restart.
Advanced Driver Settings
You can set the input and output audio buffer size and ASIO-related settings.
Windows
When using Windows 8/Windows 7, driver settings cannot be changed while the monitoring
function of Windows is enabled. Turn off the monitoring function (“Monitoring Function Settings
(Windows 8/Windows 7)” (p. 28)).
1.
Exit all programs that are using the DUO-CAPTURE .
2.
Open the “Control Panel” and set the display mode as follows .
•
Windows 8/Windows 7: Icon view
•
Windows Vista/Windows XP: Classic view
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