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Shipping of Instrument and Ordering of Spare Parts
R&S FSP
1164.4556.82 5.2
E-2
Ordering Spare Parts
To deliver replacement parts promptly and correctly we need the following indications:
•
Stock number (see component lists in this chapter)
•
Designation
•
Component number according to component list
•
Number of pieces
•
Instrument type the replacement part belongs to
•
Stock No.
•
Contact person for possible questions
The stock numbers necessary for ordering replacement parts and modules as well as power cables can
be found further down.
Refurbished Modules
Refurbished modules are an economic alternative for original modules. It should be kept in mind that
refurbished modules are not new, but repaired and fully tested parts. They may have traces from use
but they are electrically and mechanically equivalent to new modules.
To find out which refurbished modules are available, please refer to your Rohde & Schwarz
representative (or to the central service division, Rohde & Schwarz Munich).
Return of Defective Replaced Modules
Defective modules of the replacement program that can be repaired can be returned within
3 months
after delivery of the replaced module. A repurchasing value is credited.
Excluded are parts which can not be repaired, e.g. PCBs that are burnt, broken or damaged by repair
attempts, incomplete modules, parts which are heavily damaged mechanically.
The defective parts must be sent back with a
returned accompanying document
containing the
following information:
•
Stock number, serial number and designation of the dismounted part,
•
Precise
description of the error,
•
Stock number, serial number and designation of the instrument the part was dismounted from,
•
Date of dismounting,
•
Name of the technician who exchanged the part.
A returned accompanying document is provided with each replacement module.
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