If your remote has 3 or 4 device buttons along the top you and no green List
button follow these steps.
What if this did not work? Your remote should have come with a small guide that contains
specific codes for programming popular components. You may wish to try these instructions.
If your remote has 4 device buttons along the top and a green LIST button in the
centre, follow these steps.
What if this did not work? Your remote should have come with a small guide that contains
specific codes for programming popular components. You may wish to try these instructions.
PVR
Remote
Control
Before beginning, read ALL of the steps below as some
require precise timing.
1. Turn your TV on
2. Press and hold the TV and SELECT buttons at the same
time until the AUX, VCR, TV, and CBL buttons flash twice
3. Press 9 - 9 - 1 on the remote keypad, the TV button will
flash twice
** Get ready, this step requires precise timing! **
4. With the remote pointed towards your TV press the PLAY
button once then position your thumb above the SELECT
button BUT DON’T PRESS SELECT YET!.
5. The INSTANT your TV turns off, press the SELECT button,
if you press it too late you’ll have to repeat these steps.
The remote may take up to 3 minutes to try all possible
codes, each time a new code is attempted the TV light
will flash.
6. After you’ve pressed SELECT to lock in the code, test your
selection by pressing TV then POWER. If the TV turns on,
it worked. Press SELECT to confirm the code. If the TV
does NOT turn on, return to Step 4.
The remote is now programmed for your particular TV. You
can also program it for other components by repeating the
steps and substituting the TV button with the respective
device button (VCR, DVD, etc.).
If your remote has 5 device buttons along the top and a green LIST button in the
centre, follow these steps.
What if this did not work? Your remote should have come with a small guide that contains
specific codes for programming popular components. You may wish to try these instructions.
UEI
Remote
Control
1. Turn your TV on
2. Press the TV button once. The TV button will flash once.
3. Press and hold SETUP until the TV button flashes twice;
then release SETUP.
4. Press 9 - 9 - 1 on the remote keypad, the TV button will
flash twice.
5. With the remote pointed towards your TV press PWR
once.
6. Repeatedly press and release the CH+ button until your
TV turns off. The remote will cycle through all possible
codes until a match is found. Note: You may need to
press the CH+ button dozens of times before finding a
match.
7. Once the TV turns off, press the SETUP button once to
lock the code. The TV button will flash twice.
8. Confirm the correct code was locked by pressing the
PWR button to turn on your TV
The remote is now programmed for your particular TV.
You can also program it for other components by repeating
the steps and substituting the TV button with the respec-
tive device button (VCR, DVD, etc.).
STEP C
P
PR
RO
OG
GR
RA
AM
M Y
YO
OU
UR
R R
RE
EM
MO
OT
TE
E C
CO
ON
NT
TR
RO
OL
L &
& A
AD
DD
DIIT
TIIO
ON
NA
AL
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OP
PT
TIIO
ON
NS
S
In addition to operating the Digital Terminal, the Universal Remote Control is capable of controlling basic commands on your TV, VCR and even other devices. To enable these features the Remote Control needs to be programmed for your particular home enter-
tainment components. Follow the corresponding steps to program the remote for your TV. You can also program the remote for other components by repeating the steps and substituting the TV button with the respective device button (VCR, DVD, etc.).
Identify the Remote Control included in your welcome kit
Due to the wide range of Digital Terminal models that Rogers offers, different remote controls are included in the welcome kits. Identify which remote was included in your welcome kit by comparing the images below.
3 or 4
Device
Remote
Control
1.
Turn your TV on
2.
Press and hold the TV and SELECT buttons AT THE SAME
TIME until the light at the top of the remote flashes twice.
3.
Press 9 - 9 - 1 on the remote keypad.
4.
With the remote pointed towards your TV repeatedly
press and release the TV button until your TV turns off.
(For the 4-Device Remote repeatedly press TV then
POWER).
The remote will cycle through all possible codes until a
match is found. Note: You may need to press the
button(s) dozens of times before finding a match.
5.
Once the TV turns off, press and hold the SELECT button
until the light blinks twice, locking the code.
6.
Confirm the correct code was locked by pressing the TV
button to turn on your TV. (For the 4-Device Remote press
POWER).
The remote is now programmed for your particular TV. You
can also program it for other components by repeating the
steps and substituting the TV button with the respective
device button (VCR, DVD, etc.).
OR
OR
What Is The Default PIN?
Your Personal Identification Number
(PIN) is a security feature required to
order Pay-Per-View, Rogers On
Demand programs and access
parental controls. Before you can
access these features you will be
prompted to enter your PIN as
shown here.
Your default PIN is 0000. We recom-
mend that you change it for improved security. Refer to the
User Guide for instructions.
Enter your PIN carefully. After 3 unsuccessful PIN entries, fea-
tures requiring your PIN will be blocked until midnight as a
security feature.
Personal TV Digital Line-Up
Rogers On Demand Services
Basic Cable & Ultimate TV Pak . . .02 - 72
Information Channels . . . . . . . . . .01, 80 - 87
Networks & Timeshifting . . . . . . .90 – 178
News . . . . . . . . . . . . . . . . . . . . . .180 – 199
Kids . . . . . . . . . . . . . . . . . . . . . . .210 – 231
Learning . . . . . . . . . . . . . . . . . . . .240 – 250
Lifestyle . . . . . . . . . . . . . . . . . . . .255 – 269
Entertainment . . . . . . . . . . . . . . . .270 – 299
Movies . . . . . . . . . . . . . . . . . . . . .300 – 322
Pay Per View . . . . . . . . . . . . . . . . .325 – 374
Spiritual . . . . . . . . . . . . . . . . . . . .390 – 397
Super Sports Pak . . . . . . . . . . . . .400 – 485
High Definition . . . . . . . . . . . . . . .473 – 540
Adult . . . . . . . . . . . . . . . . . . . . . .557 – 570
Multicultural . . . . . . . . . . . . . . . . .580 – 649
French . . . . . . . . . . . . . . . . . . . . .650 – 694
Music . . . . . . . . . . . . . . . . . . . . . .701 – 751
Rogers on Demand . . . . . . . . . . . .100
Anime Network on Demand . . . . .210
YTV Anime on Demand . . . . . . . .211
Treehouse on Demand . . . . . . . . .220
The Movie Network on Demand . .308
The WWE 24/7 on Demand . . . . .400
Too Much TV on Demand . . . . . . .557
Howard Stern TV on Demand . . . .558
Playboy TV on Demand . . . . . . . . .561
OMNI Plus on Demand . . . . . . . . .600
*Channels and Service vary by region *This is a summary of all channels available, not the channels you subscribe to
*For a complete listing of services available in your area please visit Rogers.com/channels.
What Channels Are Available?
How Do I Solve Common Problems?
Where Can I Get More Information/ Help with the Personal TV service?
Want to connect more to your TV than just the Rogers Digital Terminal? The order in which you connect your equipment is very important. Below is the recommended connection order for both High Definition and Standard Televisions. Additional cables
may be required.
OPTIONAL
H
HO
OW
W D
DO
O II C
CO
ON
NN
NE
EC
CT
T M
MY
Y O
OT
TH
HE
ER
R D
DE
EV
VIIC
CE
ES
S??
NOTE: Important Messages Regarding Your Television Use
Some televisions can experience image “Burn-In” if fixed images are
displayed for extended periods of time. Consult your television
manufacturer’s documentation for more information
.
Always keep your digital terminal plugged in to the power outlet and connected to the cable outlet, do not disconnect it when not in use. To give you the best
possible service, updates are sent periodically to the digital terminal and if the terminal is not connected and plugged in, you may miss an update. Also, if the
terminal is disconnected for a longer period of time, your channels may become unauthorized when the terminal is reconnected.
What will this do for me?
How do I connect it?
What cables could I use?
Where can I get more information?
DVD Player
Lets you watch DVDs on your TV by selecting the cor-
rect input on your TV.
Audio and Video OUT on the DVD player directly
to Audio & Video IN on TV.
RCA Audio & Video, RCA Audio & S-Video.
(Not provided by Rogers)
Consult your DVD player manual for additional
possibilities. You can also find additional infor-
mation at
www.rogershelp.com/connections
and select
Digital Cable Connections
.
VCR
Lets you watch Video Tapes on your TV by selecting
the correct input on your TV.
Lets you record the program you are tuned to on the
Digital Terminal to a video tape.
Audio and Video OUT on the Digital Terminal to
Audio & Video IN on the VCR. Audio and Video
OUT on the VCR to Audio & Video IN on your TV.
RCA Audio & Video, Coaxial Cable.
(Not provided by Rogers)
Consult your VCR manual for additional possibili-
ties. You can also find additional information at
www.rogershelp.com/connections
and select
Digital Cable Connections
.
Stereo / Home Theatre
Lets you listen to programs through your stereo or
home theatre audio system by selecting the correct
input on your Stereo.
Audio OUT on the Digital Terminal to Audio IN on
the Stereo.
RCA Audio, Optical Audio, RCA Digital
Audio. (Not provided by Rogers)
Consult your Stereo / Home Theatre manual for
additional possibilities. You can also find addi-
tional information at
www.rogershelp.com/connections
and select
Digital Cable Connections
.
Problem
Possible Causes
Possible Solutions
No Picture on any channel
Digital Terminal or TV not turned on
Press power button on Digital Terminal or TV
Correct input source on your TV not selected
Select correct input source on your TV (i.e. Line 1, Video 1, TV, Digital Box etc.)
Digital Terminal not properly connected
If connected through your VCR, ensure that your VCR is set to the correct output channel (i.e. channel 2 or 3).
Use connection instructions in this guide or refer to your home entertainment manufacturer’s User Guides for additional instructions
No Sound
Digital Terminal / Other Equipment not turned on
Press Power button on Digital Terminal and all your home entertainment equipment
Correct Input on TV / Audio Equipment source not selected Select the correct input for your Digital Terminal source on your TV and/or Audio equipment (i.e. Line 1, Video 1, TV, Digital Box etc.)
“Not Authorized” Messages on
channels I should be receiving
Digital Terminal needs to be restarted or reauthorized
1. Reset the Digital Terminal by unplugging the power cord for 10 seconds before reconnecting
2. Call 1-866-894-9962 to reauthorize your Digital Terminal
3. Follow the instructions provided by the telephone prompts
Can’t view High Definition
programming
Not all programs available in High Definition
Channels 473 to 540 are designated for HD content, many programs on these channels will be shown in HD and often have “(HD)” in their Interactive
Program Guide title.
HDTV not connected with HDTV cables
Connect your HD Digital Terminal to your HDTV using HD Component cables as shown on the reverse side of this guide.
Remote control does not work
Correct Function button not selected
If you are trying to control your Digital Terminal, press the “CBL” button on your Rogers remote control.
If you are trying to control any of your other equipment, select the appropriate Function button (i.e. TV, VCR etc.)
Remote not programmed to control your other home
entertainment equipment
Follow the instructions in “Step C” above to program your remote control to your Digital Terminal
Remote batteries are dead
Replace the batteries in the remote, be sure to insert the batteries correctly.
“Welcome to Rogers
Personal TV” package
Digital Cable
User Guide
Support
Website
Phone
The
“Welcome to Rogers Personal TV” package
included in your digi-
tal welcome kit contains additional information and tutorials such as:
- Features and Benefits of digital television
- How to use Rogers on Demand
- How to order pay per view
- Timeshifting, parental controls, digital quality, digital specialty chan-
nels and Frequently asked questions
- How to use the Interactive Program Guide (IPG)
The
Digital Cable User Guide
can walk
you through resolving the most common
troubleshooting issues.
Save your time by following the quick,
easy steps within the User Guide included
in your welcome kit rather than calling for
technical support.
Visit
www.rogers.com/welcometocable
for additional Personal TV information
including:
- Channel Listings
- Parental Controls
- Billing Options
- Frequently Asked Questions and more.
Email us at:
Call us at
1-888-ROGERS1
and start by say-
ing “
Cable TV
”
- For Technical issues say “
Cable TV
Repair
”
- For Customer Service issues say
“
Customer Service
”
To help you get the most out of your Rogers Personal TV service, and to solve potential service problems, Rogers provides you with a wide range of support options.
Use the information below to choose the support option that best meets your needs.
Digital Easy Install Guide - Ontario All-In-One V1.10 ©2006 Rogers Cable Communications Inc.
