32
ROCSTOR
‐
ROCPRO
225
user
manual
Problem:
There
is
no
increase
in
performance
when
the
Rocpro
drive
is
connected
via
the
USB
cable
to
a
USB
2.0
port.
Solution:
•
Ensure
that
the
USB
2.0
drivers
for
the
host
bus
and
device
have
been
properly
and
securely
installed.
You
may
reinstall
to
assure
proper
installation.
Problem:
The
drive
is
working
slow
when
connected
directly
to
a
USB
2.0
port
on
your
computer?
Solution:
•
Review
the
minimum
system
requirements
for
your
computer
to
ensure
it
supports
High
Speed
USB
2.0.
General
Notes
:
•
When
connecting
the
device
to
USB
2.0
port
in
your
computer
please
be
sure
that
the
connection
at
the
host
computer
is
High
Speed
USB
2.0
and
drivers
(if
required)
are
installed
otherwise
you
may
experience
slower
transfer
speed
between
the
host
comport
and
the
Rocpro
device.
Front
Lights:
Problem:
The
front
light
does
not
come
ON.
Solutions:
•
The
Rocpro
device
may
not
be
connected
to
electricity.
•
The
device
switch
is
in
the
OFF
position.
•
The
Built
‐
in
Power
Supply
does
not
work.
Contact
Rocstor
technical
support.
Situation:
The
light
is
green
but
it
also
flickers
in
Red.
Asher:
you
have
light
capitalized
in
the
problem
above.
Solutions:
•
The
light
is
OFF
when
the
drive
is
Reading/Writing;
do
not
turn
the
device
OFF
in
this
situation
as
you
may
loose
the
data
being
transferred
in
R/W.
•
The
light
remains
Green
at
normal
operation
or
idle
operation.